Hotel Berna

Hotels
8.6 (1230 reviews)
Largo Fratelli Alinari 11 , Florence , IT
+39 055 218638

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near transport
Cons:
Elevator size
Occasional noise from the street

Categories

Cleanliness
8.36
Clean, modern rooms reported in several reviews, with some mentions of minor issues.
Service
9.03
Staff is consistently described as friendly and helpful across multiple reviews.
Location
9.07
Excellent location near train stations and city center highlighted in various reviews.
Room Quality
8.22
Rooms were mostly clean and well-equipped, though some reviews noted space issues.
Amenities
8.55
Available amenities generally meet expectations for comfort and convenience.
Value for Money
8.51
Good value for the location and services provided, especially mentioned in budget-conscious reviews.
Food and Beverage
8.46
Breakfast and coffee options receive positive remarks; some reviews mentioned modest offerings.
Overall Experience
8.63
Overall positive experiences with only minor complaints, solidifying the hotel's reputation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:51

Property Description

Convenient Location near Santa Maria Novella Station
Hotel Berna, located just 300 metres from Florence's Santa Maria Novella Station, offers spacious rooms with free Wi-Fi and parquet floors. Enjoy the convenience of walking to the cathedral in just 10 minutes.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at Hotel Berna boast classic furnishings, double-glazed windows, and a flat-screen TV. Each room is equipped with an electric kettle and a private bathroom featuring a shower, hairdryer, and complimentary toiletries.

Delicious Buffet Breakfast and Nearby Attractions
Start your day with a buffet-style breakfast at Berna Hotel, including freshly baked croissants, pastries, and fresh fruit. Explore nearby attractions such as the Uffizi Gallery and Ponte Vecchio, both within a 15-minute walk. Don't miss the opportunity to visit the Medici Chapel just 450 metres away.

Book now to experience the perfect blend of comfort and convenience at Hotel Berna!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Location

Guest Reviews

8.6
Based on 1230 reviews
Cleanliness: 8.36
Service: 9.03
Location: 9.07
Room Quality: 8.22
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
K
Karen • couple • ca
10
Great boutique hotel with friendly staff.
Pros:

Great location, so convenient to bus and train stations as well all the key tourist attractions are close and walkable. Good water pressure in the shower. Good soundproofed windows. Didn’t hear our neighbours either. Enjoyed the balcony too and the large doors to let light in. Friendly staff.

Cons:

The a/c worked but couldn’t change the temp. It was either or off but it was cool enough at night we turned it off. The first night we woke up freezing (only a sheet cover, no extra layers but was available in the closet.

2026-09-19 • via Nuitee
C
Cendra • couple • fr
8
Hôtel charmant
Pros:

Très bien placé. Hôtel à taille humaine et accueil très agréable. Chambre lumineuse

Cons:

RAS

2026-09-17 • via Nuitee
C
Callahan • solo_traveller • us
8
Pros:

Staff was amazing

Cons:

Nothing

2026-09-14 • via Nuitee
Q
Qi • solo_traveller • cn
9
性价比一流
Pros:

位置一流，卫生和设施都很好。

2026-09-11 • via Nuitee
J
Jana • couple • ca
9
2026-09-10 • via Nuitee
V
Virginie • extended_group • fr
10
Rapport qualité prix top
Pros:

L hôtel est très bien situé, la visite de la ville se fait à pied.
Un parking à proximité est proposé par l hôtel.
Le personnel est très accueillant, les lieux sont propres et la literie très confortable.

2026-09-10 • via Nuitee
A
Alice • extended_group • it
9
Soddisfattissima
Pros:

L accoglienza e la disponibilità

2026-09-08 • via Nuitee
O
Olivier • family_with_children • fr
9
Pros:

plus qu'un hôtel, c'est un lieu de vie très agréable avec des équipements en libre service (cuisine partagée, salle de musique)

2026-09-07 • via Nuitee
E
Eduardo Carrijo • solo_traveller • br
5
2026-09-04 • via Nuitee
L
Laura Ines • solo_traveller • ar
10
Excelente
Pros:

La ubicación es excelente. Las chicas que nos atendieron también excelente. En la habitación teníamos una pava eléctrica, genial para calentar el agua del mate

2026-09-03 • via Nuitee
I
Irene • couple • es
8
2026-09-02 • via Nuitee
M
Michael • solo_traveller • us
9
Hotel Berna provided a comfortable room for guests, and just steps away from the Firenze SMN train station. Polite and h
Pros:

I stayed at Hotel Berna for a few nights and it was perfect, a nice room and bathroom, and the staff was very polite and helpful.

Hotel Berna is one block from the Florence SMN train station, so after spending a night at the BCN airport and arriving early the next morning, it was perfect to be so close to thre train station.

Although I was initially planning to arrive past reception hours, the staff was helpful to send the necessary steps required in advance, like send a copy if my passport and pay a city tax online prior to arrival so I could access the building and room keys through access codes.

2026-09-02 • via Nuitee
X
Xiang • family_with_children • it
8
2026-08-30 • via Nuitee
C
Claudia • extended_group • it
7
Buona sistemazione di appoggio
Pros:

Il bagno spazioso, la doccia, l'arredamento della camera, la gentilezza del personale

Cons:

La rumorosità dei motori dei condizionatori la notte, l'ascensore piccolino

2026-08-30 • via Nuitee
L
Leonardo • couple • br
8
Pros:

Gostei da cordialidade da equipe da recepção e do café da manhã que é muito gostoso. O hotel é bem próximo à estação de trem e as instalações são bem novas.

Cons:

O elevador é muito pequeno e o hotel fica no 3º andar o que dificultapara subir as malas. A televisão do quarto também é muito pequena, mas acredito que numa cidade linda como Florença ninguem quer ficar vendo TV.

2026-08-27 • via Nuitee
N
Nadia Rizzuto • solo_traveller • ar
10
Pros:

El desayuno era exquisito. La habitación super cómoda y la atención fue excelente. Ideal la ubicación desde S.M. Novella.

2026-08-26 • via Nuitee
P
Paolo • solo_traveller • it
9
2026-08-26 • via Nuitee
P
Patrícia Carvalho • solo_traveller • it
10
2026-08-24 • via Nuitee
M
Mayelin • family_with_children • us
8
2026-08-23 • via Nuitee
L
Ligia • couple • us
10
Very good 👍
Pros:

Very clean, good location and friendly staff

2026-08-23 • via Nuitee