Palazzo Cendon Piano Antico

Hotels
8.3 (1754 reviews)
Calle Cendon, Cannaregio 533 , Venice , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Misleading room photos

Categories

Cleanliness
7.78
Some guests mentioned issues with cleanliness and maintenance, affecting the perceived quality.
Service
9.25
Overall, the staff was noted as pleasant and helpful, adding positively to the experience.
Location
9.29
The location was frequently highlighted as excellent and convenient for accessing transportation and attractions.
Room Quality
7.74
Several reviews indicated rooms were on the smaller side and some had issues with temperature and cleanliness.
Amenities
8.27
Basic amenities were acknowledged, though some reviews indicated deficiencies that affected overall satisfaction.
Value for Money
8.23
Mixed sentiments regarding cost versus quality, with some guests believing it was a fair value given the location.
Food and Beverage
7.28
Breakfast and food quality were mentioned as lacking; some items were not up to expectations.
Overall Experience
8.55
Guests had a generally positive experience, but there were notable issues that affected specific aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:59

Property Description

Historic Charm and Modern Comforts

Palazzo Cendon Il Piano Antico offers a unique blend of historic charm and modern comforts in the heart of Venice. The 15th-century property provides a picturesque setting overlooking the Cannaregio canal, with 6 elegant rooms that showcase traditional Venetian furnishings, including four-poster beds and antique furniture. Each room is equipped with air conditioning and a private marble bathroom, ensuring a luxurious stay for guests.

Convenient Location

Situated just a 5-minute walk from Venezia Santa Lucia Train Station, Palazzo Cendon Il Piano Antico provides easy access to transportation. Guests can explore the city with ease, as Vaporetto waterbuses on line 1 stop a mere 400 meters away. Popular attractions such as Cà D’Oro and Rialto are within a 15-minute walk from the hotel.

Spectacular Views and Serene Ambiance

Indulge in spectacular views of Venice's iconic canals and immerse yourself in the serene ambiance of Palazzo Cendon Il Piano Antico. Experience the magic of this historic city from the comfort of your room, and make unforgettable memories during your stay at our exquisite hotel.

Important information:

All guests should communicate their anticipated check-in times when booking. Customers who have not checked in by 20:30 (unless by prior agreement with the property) may lose their reservation and will be required to pay the cost of their entire stay.

Please note that air conditioning in the rooms is available from 15 May until 15 October.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VCE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1754 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.55
G
Giuseppina solo_traveller it
10
Vita da veneziana e non da turista
Pros:

Punti strategici locali sotto casa

2026-05-28 via Nuitee
extended_group us
10
Pros:

Loved the location. Restaurants / Taxi stations were near us, so convenient.

2026-05-27 via Nuitee
H
Hannes couple at
9
2026-05-26 via Nuitee
E
Emma couple gb
9
2026-05-24 via Nuitee
M
Marino solo_traveller ar
10
2026-05-23 via Nuitee
G
Gabriele couple it
8
Pros:

il soggiorno ha soddisfatto a pieno le nostre esigenze ,a 2 passi dalla stazione e dalle piazze centrali .Personale molto disponibile e gentile .Ci tornerò sicuramente!

2026-05-23 via Nuitee
A
Agnes_Wiskow couple de
8
2026-05-23 via Nuitee
G
Giuliano couple it
9
2026-05-22 via Nuitee
C
Cristian solo_traveller it
8
2026-05-19 via Nuitee
O
OM5 couple at
7
Schönes Platzerl
Pros:

Nicht weit vom Bahnhof Santa Lucia, nicht schwer zu finden, in der Nähe - eine Vaporetto Station. Es gibt ein Fahrstuhl im Palazzo, das Zimmer im dritten Stock war absolut in Ordnung. "Sommer"-Fenster ist im Winter wahrscheinlich nicht gerade super, weil es zieht, aber sonst - ein schönes Hotel. Lieb eingerichtet, gutes Frühstück - etwas mehr als rein italienisches, man kann das Gepäck davor und danach stehen lassen... Nur zum empfehlen

Cons:

Wasserdruck in der Dusche könnte etwas besser sein, aber das war es auch, es gibt nichts, was man anmeckern könnte

2026-05-19 via Nuitee
R
Ramona couple de
10
2026-05-19 via Nuitee
M
Maria Cristina couple br
8
Foi agradável
Pros:

Localização, funcionários e café da manhã

Cons:

Chuveiro e espaço de banho

2026-05-18 via Nuitee
C
Chris couple at
8
2026-05-15 via Nuitee
P
Peyvandi couple it
7
2026-05-15 via Nuitee
A
Aneta extended_group us
7
The location was great but the room could of used a water kettle and some tea as a curtesy.
Pros:

The property was eccentric but very interesting. We felt cozy upon the 3rd floor overlooking all the roof tops.

Cons:

Breakfast seemed treated like a favor instead of a paid for amenity. We felt reluctant to ask for things.

2026-05-14 via Nuitee
P
pascale solo_traveller fr
7
Pros:

Chambre spacieuse par contre pas de quoi accrocher serviettes dans la salle d eau (paterres) et le sèche cheveux inefficace un conseil prendre le sien
Hotel très bien situé
Quartier agreable

Cons:

La climatisation ne marchait pas et aucune information lors de notre arrivé nous l avons su quand nous avons essayé de la faire marcher et que nous avons redescendu l information
Le petit déjeuner annoncé comme continental ne l ai pas ...Pas d œuf bacon saucisses et tout n est pas sous forme de buffet nous avons été obligé de demander du rabe pour le pain et croissant (1er service 2 petits pains avec 2 petites tranches de pain noir 2 petits croissant et 1 croissant au blé complet)

2026-05-14 via Nuitee
P
Peter solo_traveller at
6
2026-05-13 via Nuitee
T
TOMAS couple cl
10
Todo bien, cómodo y cercano a la estación de trenes
Pros:

Muy buena ubicación, cercana a la estación de trenes

2026-05-13 via Nuitee
G
grace couple au
9
2026-05-12 via Nuitee
U
Ulrike family_with_children at
7
Pros:

Für italienische Verhältniise sehr gutes Frühstück, zentrale Lage, man ist gleich am Markusplatz

2026-05-11 via Nuitee