Dorma Reina Isabel

Hotels
8.7 (3597 reviews)
Paseo De La Estación, 17 , Avila , ES
+34 920 25 10 22

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Comfortable beds
Valuable amenities
Cons:
Room noise
Some maintenance issues
Overpriced café

Categories

Cleanliness
8.7
Mixed reviews about cleanliness with some noting it was very clean while others mentioned maintenance issues.
Service
9.2
Excellent service noted in multiple reviews, with staff described as very professional and accommodating.
Location
9.2
Positive feedback regarding the hotel's location, easily accessible and close to attractions.
Room Quality
8.2
Some complaints about noise and furniture needing updates, but generally described as spacious and comfortable.
Amenities
8.7
Amenities mentioned positively, but some areas need maintenance, leading to a slightly lower score.
Value for Money
8.7
Thought to be good value given the location and service, although some found the café overpriced.
Food and Beverage
8.2
Good breakfast options noted, but some expressed dissatisfaction with specific dining experiences.
Overall Experience
8.7
Generally positive experience highlighted by the well-rounded stay, though few drawbacks mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:19

Property Description

Luxurious Central Location

Classic and Well-Equipped Rooms
Experience comfort and style in our classic, well-equipped rooms. Relax in luxury after a day of exploring the historic quarter.

Exquisite Event Rooms
Host your next meeting or celebration in our exquisite event rooms. The perfect setting for a memorable and successful event.

Book now for an unforgettable stay at our hotel in Avila, steps away from the city's top attractions.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.7
Based on 3597 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 8.7
J
Juan Enrique • solo_traveller • es
10
Ideal.
Pros:

Absolutamente todo. Estaba cuidado hasta el último detalle. Todo perfecto.

2026-09-19 • via Nuitee
J
Juan Ignacio • family_with_children • cl
9
Conociendo Avila
Pros:

Todo resulto muy bien, desde el parking, las camas muy cómodas, las chicas de recepción un diez (Patricia, Alejandra y Cristina) y por ultimo el desayuno espectacular

la ciudad preciosa

2026-09-19 • via Nuitee
M
Mayte • couple • es
7
2026-09-19 • via Nuitee
J
Javier • solo_traveller • es
8
Pros:

Todo en general

Cons:

La habitación olía a tabaco, pero me lo solucionaron

2026-09-19 • via Nuitee
D
Davi • solo_traveller • es
8
2026-09-18 • via Nuitee
F
Francisco Jose • couple • es
10
fenomenal
Pros:

muy bueno

2026-09-18 • via Nuitee
J
Jorge GM. • solo_traveller • es
6
Pros:

- Habitación espaciosa.
- Cama cómoda.

Cons:

- Mal acceso de la calle a la recepción del hotel.
- No hay acceso directo del hotel al garaje.
- La entrada y la salida al garaje es muy incómoda y estrecha. No apto para coches grandes.
- Las plazas del garaje son pequeñas y estrechas.
- La puerta de acceso al garaje estaba estropeada, por lo que permanecía abierta todo el día.
- El desayuno tipo buffet, es decepcionante para un hotel de 4 estrellas.

2026-09-18 • via Nuitee
P
Peio • couple • es
8
2026-09-17 • via Nuitee
M
Mari carmen • couple • es
7
Pros:

Su decoración señorial

Cons:

El aparcamiento muy antiguo y separado del hotel

2026-09-17 • via Nuitee
N
Noemi • couple • es
10
2026-09-17 • via Nuitee
D
Dawn • solo_traveller • es
9
Overnight stay to break a long journey
Pros:

Parking was included

Cons:

Nothing

2026-09-17 • via Nuitee
E
enmalcan • couple • es
10
Ávila ciudad con encanto
Pros:

Ubicación y hotel muy buenos. Ávila y su conjunto histórico artístico formidables. Restaurantes espectaculares.

2026-09-16 • via Nuitee
F
Francisco • solo_traveller • es
10
La estancia fue fantastica en todos los aspectos
Pros:

Todo el hotel estaba fantastico y el personal muy amable

2026-09-16 • via Nuitee
M
Manuel • couple • fr
4
2026-09-16 • via Nuitee
T
TSAI HSIA • solo_traveller • tw
7
2026-09-16 • via Nuitee
A
Adrian • solo_traveller • es
10
2026-09-16 • via Nuitee
P
Pedro • solo_traveller • pt
7
2026-09-15 • via Nuitee
P
Pedro • solo_traveller • pt
7
2026-09-15 • via Nuitee
M
Merche • extended_group • es
10
Totalmente recomendable!!!
Pros:

Ideal para ir andando a la muralla

Cons:

Nada

2026-09-14 • via Nuitee
E
Enrique • couple • es
8
2026-09-14 • via Nuitee