Caroline Hotel

Hotels
8.1 (2008 reviews)
via Motta 4/A , Brusimpiano , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Some cleanliness issues
Limited views from certain rooms

Categories

Cleanliness
7.35
There were mentions of cleanliness being acceptable, but notes on some areas needing better maintenance.
Service
8.85
The staff received high praise for their friendliness and attentiveness.
Location
7.85
Noted for being conveniently located, but some rooms have limited views.
Room Quality
7.85
The rooms were described as comfortable, though some issues were noted with small showers.
Amenities
7.85
Amenities like the pool and parking were appreciated, but some aspects felt outdated.
Value for Money
8.35
Overall value was seen as good, especially with the offered services.
Food and Beverage
8.35
Food received positive feedback with good breakfast options and quality meals.
Overall Experience
8.35
Many guests expressed satisfaction with their stay, highlighting a pleasant experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:18

Property Description

Luxurious Accommodation with Stunning Views

Caroline Hotel in Brusimpiano offers a luxurious stay with a seasonal outdoor pool, garden, and terrace. The 4-star hotel provides air-conditioned rooms with free WiFi and private bathrooms.

Relaxation and Wellness Amenities

Guests can unwind in the sauna, hot tub, or enjoy garden views. The hotel also features a spa center for ultimate relaxation.

Convenient Location for Exploration

Located just 15 km from Lugano Station, Caroline Hotel is ideal for exploring the area. Guests can partake in activities like cycling in Brusimpiano.

Book your stay at Caroline Hotel for a luxurious and relaxing experience in Brusimpiano.

Important information:

Please note that pets will incur an additional charge of EUR 15 per day.

Please note that an additional charge of EUR 15 per hour will apply for late check-in after 23:00 until 01:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 0 years old stay for € 15 per person per night when using an existing bed.
    Children from 1 year old to 12 years old stay for € 49 per person per night when using an existing bed.
    People 2 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2008 reviews
Cleanliness: 7.35
Service: 8.85
Location: 7.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.35
J
Jutta • family_with_children • de
8
2026-05-30 • via Nuitee
D
Demichelis • solo_traveller • it
8
2026-05-30 • via Nuitee
C
Claudia • solo_traveller • de
9
2026-05-29 • via Nuitee
T
Tommaso • solo_traveller • de
10
2026-05-28 • via Nuitee
I
Inna • couple • ua
10
2026-05-27 • via Nuitee
A
Adrie • solo_traveller • nl
10
Werkelijk een aanrader
Pros:

Geweldig mooi hotel met relaxt zwembad, heerlijk. Zeer ruime kamer met zelfs een bubbelbad. Goede pizeria en restaurant voor de deur van en van het hotel. Zeer luxe en uitgebreid ontbijt, geweldig. Dit hotel is zeker eem grotere omweg tijdens je rit waard!!!! Thanks!!!

Cons:

Noppes

2026-05-27 • via Nuitee
M
Mugurel Catalin • family_with_children • de
7
În general bine , preț bunișor , am folosit hotelul pentru ca era aproape de Elveția și acolo prețurile erau mai mari ,
Pros:

Personalul amabil , locația cu o priveliște frumoasă , pizza făcută la foc de lemn bună.

Cons:

Hotelul este de 4 stele dar nu merita mai mult de 3 , în cameră era foarte cald nu funcționa aerul condiționat , lipsea butonul de reglare a temperaturii , mobilierul puțin învechit .

2026-05-26 • via Nuitee
R
Raphael • couple • ch
3
Enttäuschend
Pros:

Tolle Seesicht vom Balkon. Schönes Licht im Badezimmer

Cons:

Ich wurde aufgrund eines Datenleck’s (entweder vom Hotel oder von booking) Opfer einer Betrugsmasche und habe das Hotelzimmer zwei Mal bezahlt. Im Zimmer gab es kein Wasserkocher und nur Pappbecher statt Gläser, für den late-check-in wurden mir 30 EUR in Rechnung gestellt.. Beim Frühstück gab es fast nichts mehr zu essen, obwohl wir 90min vor Schluss zum frühstücken kamen.. Auf unsere Nachfrage hiess es, dass sie auch nichts mehr zum auffüllen haben. Der Aufpreis für das Frühstück lohnt sich in diesem Hotel definitiv nicht.

2026-05-26 • via Nuitee
C
Claudia • solo_traveller • it
10
Fantastico!
Pros:

Posizione strategica, tranquillità , bellissima camera luminosa con vista lago, ottimo ristorante

Cons:

Box doccia piccolino, lo spazio ci sarebbe perchè il bagno è spazioso

2026-05-26 • via Nuitee
K
Karin • solo_traveller • de
6
2026-05-25 • via Nuitee
G
giancarlo • extended_group • ch
4
Pros:

personal sehr freundlich. zimmer müssen gemacht werden ! seid jahren nichts gemacht ! die region braucht dringend ein tolles hotel ! lage gut pool gut personal gut frühstück sehr gut aber kühlkette nicht vorhanden ( bitte schaut drauf )
hund an der rezeption muss nicht sein ! klimaanlage muss besser sein !!
4 sterne ist es nicht höchstens 2 sterne !
bitte macht was !!

2026-05-25 • via Nuitee
V
Vincenzo • couple • it
8
2026-05-25 • via Nuitee
I
Ingo • couple • de
10
Pros:

Das Frühstük war besondes und einzigartig insbesondere für Italien. Sehr guter Küchenchef.
Als wir am späten Abend auf der Terasse noch etwas essen wollten, kam unten aus dem Restaurant, hat die Tische liebevoll eingedeckt ,und die verschiedenen Antipasti können es mit jedem Sternerestaurant aufnehmen.

Der Hotelhund Blacky ist besonders freundlich.

2026-05-24 • via Nuitee
D
Doris • couple • de
9
2026-05-24 • via Nuitee
C
Catarina • couple • ch
9
2026-05-23 • via Nuitee
G
Gabriele • solo_traveller • de
6
Pros:

Die Lage des Hotels. ist excellent,Blick über den See. Das Gebäude selbst beeindruckt durch seinen morbiden Charme.Das Frühstück ist sehr gut,das angeschlossene Restaurant bietet Essen alla casaligna zu ansprechenden Preisen. Das Personal ist freundlich und hilfsbereit.
Hund ist kostenfrei.

Cons:

Die Klimaanlage im Zimmer hat nicht funktioniert,bei der gerade aufziehenden Hitze war das unangenehm,das Zimmer war etwas stickig. Im öffentlichen Bereich blättert schon sehr der Lack,eine Renovierung zeitnah wäre gut.

2026-05-23 • via Nuitee
M
Maximilian • extended_group • de
8
2026-05-23 • via Nuitee
D
Daniela • couple • de
8
Charmantes Hotel mit Luft nach oben
Pros:

Das Hotel hat Charme und einen Pool.

Cons:

Unser Hund fühlte sich mit dem dort lebenden Schäferhund nicht so wohl. Aber für 2 Tage ging es irgendwie
Die Idee das Hotel in Bitcoin-Hotel umzubenennen finde ich doof.

2026-05-22 • via Nuitee
J
Jan • solo_traveller • nl
8
Goed geslapen in een oud grandeurhotel met ruime kamers die wel toe zijn ann modernisering.
Pros:

Onverwacht diner. Bijzonder goed eten op hoog niveau. Althans het a la carte eten.

Cons:

Er wordt gewerkt aan modernisering. Dat is wel nodig. Ik krijg de indruk dat het hotel onlangs is overgenomen.

2026-05-22 • via Nuitee
F
François-Xavier • solo_traveller • be
8
2026-05-22 • via Nuitee