Lion Bansko Hotel

Hotels
8.4 (433 reviews)
Georgi Nastev , Bansko , bg

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
High prices
Parking issues
No proper room heating

Categories

Cleanliness
8.11
Some mentions of cleanliness in spa facilities, but overall experiences with room cleanliness were negative.
Service
9.08
Most reviews noted that the staff was nice and polite.
Location
9.12
Guests appreciated the hotel's proximity to bars, restaurants, and the lift.
Room Quality
7.57
Complaints about room temperature and bedding configuration.
Amenities
8.6
Some facilities like the spa are clean, but additional services are lacking.
Value for Money
7.06
Many reviews expressed that the price did not justify the quality of the facilities.
Food and Beverage
8.61
General satisfaction with food quality, despite some complaints about drink costs.
Overall Experience
9.08
Overall mixed but generally leaning towards positive sentiment based on several points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:34

Property Description

Luxurious Accommodation
Lion Bansko Hotel provides fully-equipped, nicely decorated rooms for your comfort and relaxation.

Culinary Delights
Indulge in traditional Bulgarian and European cuisine at our elegant restaurant with a bar and buffet.

Relaxation and Convenience
Unwind at our spa and wellness centre, or take advantage of the complimentary shuttle service to the ski lift for a seamless vacation experience.

Ready to experience the perfect blend of luxury and convenience? Book your stay at Lion Bansko Hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDV

Location

Guest Reviews

8.4
Based on 433 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 7.06
Food and Beverage: 8.61
Overall Experience: 9.08
L
Luke • couple • gb
8
Great location at a good price
Pros:

It is in a good location. Parking available on site and shuttles running most of the day for skiing. Swimming pool and spa facilities are nice.

Cons:

The room was large and clean, however the sound proofing of the rooms could simply be improved with airtight doors as the corridor noise was quite loud with other guests.

Breakfast could benefit from more variety.

2026-03-21 • via Nuitee
A
Antwnopoulos • extended_group • gr
8
2026-03-21 • via Nuitee
A
Anita • solo_traveller • gr
2
2026-03-20 • via Nuitee
D
Don • family_with_children • gb
6
Hotel okay, but don't travel to Bansko during half term!
Pros:

Hotel itself was okay, bar nice, bar staff good! Room was a good size!

Cons:

Breakfast terrible, i could only eat toast all week! Reception girl never smiled, always on her phone, never knew the answers to any questions! No boot room to store skis unless rented from there!

2026-03-20 • via Nuitee
V
Vesela • couple • bg
5
Хотела е на добро място
Pros:

Локацията

Cons:

Нямаше топла вода в банята , а хладка

2026-03-19 • via Nuitee
S
SAVVAS • family_with_children • gr
8
2026-03-19 • via Nuitee
H
Hakan Sercan • extended_group • tr
8
2026-03-17 • via Nuitee
Евгени Васев • family_with_children • bg
5
Pros:

Location for money

Cons:

Very bad Internet and TV ,I can say there's no Internet and TV

2026-03-16 • via Nuitee
G
Georgi • couple • bg
8
2026-03-16 • via Nuitee
R
ronaldo • extended_group • tr
9
Great experience overall.
Pros:

Location was great, hotel looks way better in real life then on photos. Great rooms - staff was nice - overall really great experience. The breakfast was nice! beds were comfy and pool/sauna massage facilities all good.

Cons:

The breakfast did not offer any non pork meat and Sauna was not hot enough. these two things dissapointed me.

2026-03-15 • via Nuitee
A
Andrew • family_with_children • gb
8
2026-03-15 • via Nuitee
A
Amin • extended_group • il
6
2026-03-14 • via Nuitee
V
Vassilios • solo_traveller • gr
8
Pros:

Alles positiev.

2026-03-13 • via Nuitee
K
Karen • family_with_children • gb
9
Great hotel
Pros:

Great hotel, less than 10 minutes walk to the Gondola but also has a shuttle bus running every 15 mins. Good spa area. Nice and clean. We had lovely mountain views from 4th floor.

Cons:

Just be careful of slippery floor in spa area although they did clear it often. Lights in bedroom could have been a bit brighter but this was a minor thing for us.

2026-03-12 • via Nuitee
L
Liad • couple • il
6
2026-03-11 • via Nuitee
R
RABEEA • couple • il
8
Pros:

Location,

Cons:

Staff unhelpful and with bad English

2026-03-07 • via Nuitee
K
KONSTANTINOS • couple • gr
7
Cons:

The 2days we had very strong wind and in our room 619 the window was leting the wind in and the room was cold all day........

2026-03-07 • via Nuitee
R
Rusu • family_with_children • ro
8
Pros:

raport pret calitate ok

Cons:

Micul dejun repetitiv si putin variat.

2026-03-07 • via Nuitee
M
Meir • couple • il
10
היה מצויין
Pros:

מלון מצויין
עם ספא מעולה
שירות הסעות לגונדולה וחזרה כל שעות היום
חמש דקות הליכה ממרכז העיר
ארוחות בוקר וערב מעולות

2026-03-06 • via Nuitee
P
Paschalidou • solo_traveller • gr
9
Pros:

Ωραίο ξενοδοχείο σε πολύ καλή τοποθεσία, άνετο καθαρό πάρα πολύ καλό πρωινό.
Το προσωπικό πολύ εξυπηρετικό.
Τα δωμάτια ήταν ζεστά με θαλπωρή.

Cons:

Το μόνο που θα πρέπει να προσέξουν είναι τα αγγλικά του προσωπικού. Παρόλο πολύ εξυπηρετικοί όλοι τους υπήρχε έλλειψη να καταλάβουν αγγλικά.

2026-03-06 • via Nuitee