Hotel Metropolis

Hotels
9.2 (2064 reviews)
Avinguda de les Escoles, 25. Escaldes-Engordany , Andorra la Vella , AD

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Attentive and polite staff
Good breakfast options
Cons:
Some staff impersonal
Minor issues with breakfast communication

Categories

Cleanliness
9.15
Comments indicate that rooms are very clean and well-maintained.
Service
9.65
Staff is described as attentive and polite, contributing positively to the experience.
Location
9.35
The hotel is well-located, with easy access to commercial areas.
Room Quality
9.15
Guests noted spacious and beautifully decorated rooms.
Amenities
8.95
Amenities were generally appreciated; however, some minor issues with minibar offerings.
Value for Money
9.35
Guests feel satisfied with their overall experience relative to the cost.
Food and Beverage
8.65
Breakfast received good reviews but had some inconsistency in service.
Overall Experience
9.35
Overall experience rated positively by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:32

Property Description

Modern Hotel in the Heart of Escaldes

Convenient Location and Ski Access
Located just steps away from Andorra's shopping area and renowned Caldea spa, our hotel offers easy access to the town's attractions and ski slopes.

Luxurious Rooms and Dining Experience
Indulge in our well-appointed rooms featuring premium amenities like air conditioning, flat screen TV, and complimentary minibar. Start your day with a delicious buffet breakfast and savor delectable dinners at our on-site restaurant.

Tax-Free Shopping and Ski Storage
After a day of skiing or shopping, unwind with free WiFi access throughout the hotel or take advantage of our complimentary ski storage. Don't miss the chance to explore Andorra's tax-free shopping opportunities during your stay.

Book now to experience a perfect blend of comfort and convenience at our modern hotel in Escaldes.

Important information:

Please note that no dinner service will be available on 24 December.

Please note the published rates for half board stays on 31 December include a mandatory fee for the gala dinner held on that evening.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Location

Guest Reviews

9.2
Based on 2064 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.35
Room Quality: 9.15
Amenities: 8.95
Value for Money: 9.35
Food and Beverage: 8.65
Overall Experience: 9.35
R
Ruben • couple • es
10
2026-09-12 • via Nuitee
S
Sergi • solo_traveller • es
10
2026-09-12 • via Nuitee
V
Vlad1234567 • solo_traveller • ro
9
Pros:

The room itself was nice

Cons:

Better parking recommendations are needed (i.e.: exact name and address of the best parking garages nearby, not just unclear instructions like 'left at the next shop, right after you pass the church', especially if you have no immediate mobile data access in Andorra)

2026-09-08 • via Nuitee
R
Roxanne • couple • fr
5
2026-09-06 • via Nuitee
L
luis • couple • es
8
2026-09-06 • via Nuitee
F
FERNANTE • solo_traveller • re
2
2026-09-03 • via Nuitee
T
Teresa Pages • couple • es
9
2026-09-02 • via Nuitee
C
ChrisDom • solo_traveller • at
10
Tolles und sympathisches, modernes Hotel - absolut empfehlenswert!
Pros:

Tolles, modernes Hotel mit Garage im Haus und guter Lage (Fussgängerzone). Super Bett und ganz großartiges Frühstück.

Cons:

Die AC war etwas laut und schlecht regelbar

2026-09-01 • via Nuitee
L
LAURA • family_with_children • es
8
2026-09-01 • via Nuitee
G
Gemma • couple • es
10
Ideal per gaudir d’Andorra
Pros:

Hotel magnífic. Molt ben situat, amb pàrquing propi molt senzill (tot i que amb places limitades sense possibilitat de reserva), bon funcionament de la wifi, habitació àmplia i comfortable: llit còmode, bona il·luminació, espai ampli per emmagatzamatge, i aire condicionat autònom. Bany ampli i funcional. L’esmorzar molt bo, amb varietat i bon producte. El personal molt amable. Aigües de cortesia a l’habitació reposades cada dia.
Habitació just a sobre el riu amb el seu soroll constant! Per mi, un privilegi, per algú podria ser un problema.

Cons:

Posats a excel·lir, el cafè podria ser més bo.

2026-08-30 • via Nuitee
W
wayne • couple • ae
9
Really enjoyed it. We only had time for a 1 night stay unfortunately.
Pros:

Excellent staff…fantastic location. The room was spacious and had excellent finishing sun the bathroom….lovely. The room also overlooked the river.

The breakfast was high quality and a wide variety of food.

Cons:

Zero complaints- only praise.

2026-08-30 • via Nuitee
J
Jean-Pierre • couple • fr
7
2026-08-28 • via Nuitee
D
Denisa • couple • ro
10
Amazing stay
Pros:

Excellent location, GREAT GREAAT like 3 Michelin stars food at dinner, super clean and very very nice and professional people starting with the reception, to the restaurant, to the cleaning pf rooms.

2026-08-26 • via Nuitee
M
Marie • couple • fr
9
Pros:

L’établissement est très bien situé, la chambre était très confortable et la salle de bain grande

Cons:

Juste un défaut de peinture dans la chambre

2026-08-25 • via Nuitee
G
Gusi. • solo_traveller • es
10
Pros:

La limpieza y la cómodidad.

Cons:

Bueno las vistas al patio en obra.ya,que puse en las peticiones que en finde romántico.

2026-08-24 • via Nuitee
O
Olena • solo_traveller • es
10
Pros:

Ресепшен - благодарность за радушие и апгрейд. Номер -великолепно! Тишина. Чистота. Тапки, халаты, мелочи гигиенические. Современный, комфортный отель. Ничего лишнего. Расположение- с краю города, удобно машиной добираться. Авто ставили на паркинге спортцентра -3 минуты пешком. В отеле есть паркинг , но мы не воспользовались. Завтрак : заказывайте горячее блюдо официанту.

2026-08-23 • via Nuitee
J
JOAQUIN • solo_traveller • es
8
Cons:

El Pk.
Difícil acceso que motivó que varios coches rozaran columnas.
Además de un accidente al no tener ninguna visibilidad al salir y hubo una fuerte colisión con un vehiculo que circulaba marcha atrás al salir del PK 1.
Horroroso.

2026-08-23 • via Nuitee
C
Cabral Quintas • couple • uy
10
Habitación muy completa, limpia y prolija. Personal muy atento. Excelente elección
Pros:

Habitación muy buena, con frigobar, AA, y la ducha excelente

Cons:

👍

2026-08-23 • via Nuitee
G
Giuliano • family_with_children • br
10
2026-08-22 • via Nuitee
B
Béatrice • solo_traveller • fr
9
2026-08-22 • via Nuitee