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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Kid meals
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Snack bar
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Public Bath
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Outdoor furniture
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
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Property Description
Convenient Location in Arequipa
Located in the heart of Arequipa, Villa del Carmen is just a 5-minute walk to the historical center, offering easy access to the city's main attractions.
Comfortable Rooms with Views
The hotel's rooms boast large windows overlooking the lush gardens or the local park, providing a serene atmosphere for guests. Each room is well-appointed with modern amenities for a relaxing stay.
Exceptional Services and Facilities
Guests can indulge in a daily buffet breakfast, unwind by the fireplace in the lounge, and make use of convenient services like room service, laundry, and 24/7 reception. The hotel also offers free WiFi and private parking for a hassle-free experience.
Experience the charm of Villa del Carmen and book your stay now for a memorable Arequipa getaway.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.
Location
Guest Reviews
Toda la atención por parte del personal fue lo mejor de este hotel 😊Para empezar tienen servicio de recojo del aeropuerto, muy puntual. El desayuno es buffet y es uno de los mejores que hemos tenido en nuestros viajes! La habitacion fue super amplia y espaciosa, salir por el balcon por las mañanas y ver el misti en mi ventana era hermoso, y sobretodo disfrutamos que se iluminara todo el espacio ✨El jacuzzi tuvo unos problemas pero lo resolvieron todo muy bien, incluso dandonos algunos beneficios por las molestias. El personal siempre estuvo atento y muy servicial, se los agradezco bastatnte, ya que era el primer viaje de mi novio a Arequipa y se llevo una genial impresión de su gente. Asi que definitivamente volvería a este hotel si se da la ocasión ❤️
No es algo negativo, pero lo ÚNICO que no nos gusto fue que cierren la cocina a las 7 pm 😢 estabamos cansados por un tour y ya no queriamos salir a comer. Fuera de eso todo perfecto :D
Ubicación y personal
Cocina cerró atención a las 8:00 pm,
Muy buen hotel, muy cómodo, con una excelente ubicación, un trato muy amable.
La comida estaba bien.
Tutto perfetto. Camera ampia con letti comodissimi. Staff molto cordiale. Pulizia al top.E anche il ristorante si è fatto apprezzare.
Niente
Todo
Nada
Está fuera del centro pero en un entorno muy tranquilo y seguro y caminando no se tarda nada.
Destaco también la ducha ya que la presión del agua y la temperatura son magníficas y eso es difícil de encontrar.
El personal fue muy amable con nosotros.
Conforto e bom atendimento.
- Le grand lit confortable
- Une bonne isolation (chambre au calme et il y fait bon)
- Le monsieur de la réception très gentil, qui n’a pas hésité à nous aider quand nous avions besoin d’aide
- Nous avons été assez surpris (vu les commentaires précédents) de la distance entre l’hôtel et le centre (au moins 17min à pieds). Pour dîner le soir, il fallait prendre son courage à deux mains pour ressortir dans le centre car il n’y avait rien à proximité.
- Nous n’avions pas de wifi à l’arrivée et cela a duré plusieurs heures.
- La réceptionniste ne nous a rien expliqué à l’arrivée (il faut dire que personne ne parle anglais mais elle n’a même pas essayé). Elle nous a juste tendu 2 télécommandes sans explication. Elle ne nous a pas dit par exemple que le resto de l’hôtel fermait à 20h ni l’horaire de début du petit-dej.
- L’hôtel ne propose pas d’eau en libre service (3 soles la bouteille) donc pour l’écologie et le porte-monnaie c’est dommage.
- Le petit déjeuner est très limité et n’était pas complètement prêt à l’horaire d’ouverture.
We had a great stay at this hotel. The staff were very friendly and welcoming throughout our stay. The location was excellent and convenient for exploring the area. The hotel was very clean, and the shower had strong, reliable hot water, which we really appreciated. Overall, we would definitely recommend this hotel.
Las camas, y el servicio de cocina
Ubicación y habitación cómoda y amplia
El desayuno muy básico :(
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