Hotel Smeraldo

Hotels
9.1 (3795 reviews)
Via dei Chiavari 20 , Rome , it

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Great location
Cons:
Room size
Heating issues

Categories

Cleanliness
9.15
Room was comfortable, cozy and very clean.
Service
9.65
Staff was friendly and helpful and went out of their way to assist.
Location
9.65
The hotel is in an excellent and central location, close to major sites.
Room Quality
8.15
Rooms were a little tight but still comfortable.
Amenities
8.65
Facilities including the rooftop bar were nice, but some amenities like air conditioning had issues.
Value for Money
9.15
Great value considering the location and quality of service.
Food and Beverage
9.15
Breakfast options were plentiful and delicious.
Overall Experience
9.25
Overall a wonderful stay with great experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:50

Property Description

Central Location
Located just 200 metres from Campo de' Fiori, Hotel Smeraldo offers a prime spot in central Rome. Explore the historic centre with ease and enjoy the vibrant atmosphere of the nearby square.

Comfortable Rooms and Rooftop Terrace
Relax in air-conditioned rooms equipped with modern amenities like free Wi-Fi and flat-screen TVs. Unwind on the roof terrace overlooking the city after a day of sightseeing. Some rooms even feature balconies for an added touch of luxury.

Convenient Facilities
Start your day with a delicious buffet breakfast and sip on cocktails at the terrace bar. With a 24-hour reception and luggage storage, the hotel ensures a hassle-free stay. Plus, enjoy easy access to top attractions like the Pantheon and Piazza Navona.

Experience the charm of central Rome at Hotel Smeraldo. Book your stay now for an unforgettable trip!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 45 per day.

Location

Guest Reviews

9.1
Based on 3795 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 9.15
Overall Experience: 9.25
C
Calogero • couple • ca
10
Excellent all around!!!
Pros:

Very clean & very friendly professional service and an amazing breakfast! Great Location too!!!

Cons:

Elevator a little small but nice and clean & modern

2026-05-30 • via Nuitee
T
tracymU8352CI • Couples
10
Can’t fault it!!
Pros:

Nothing was too much trouble, personalized, prompt attention to problems and needs. Excellent spot!!

2026-05-28 • via Tripadvisor
P
PY • solo_traveller • tw
9
早餐好吃，服務人員親切，房間稍微小了一點點。總結是非常滿意。
Pros:

我們第一天到，覺得有點冷，櫃檯很暖心的幫我們找用的早餐都好豐富了電暖爐，讓我們睡覺睡得很舒服。
早餐非常豐富，品項多且好吃，尤其是frittata有驚艷的感覺
Coffee latte也很好喝，主廚及服務人員還會幫我們送過來非常親切。
飯店大廳在早上很早的時候會準備蛋糕與可頌，讓早出門的人再在之前，可以填填肚子非常的貼心。
大廳準備的水放了草本植物非常的香非常的可口好喝。
櫃檯服務人員都非常親切，基本上會認客戶也會主動協助，很溫馨。
離開前幫忙叫計程車不額外加收費用，也會讓一大早提早到的計程車司機用點點心咖啡的，蠻人性化的。

Cons:

唯一要挑剔的就是大門外，有一些垃圾，拍照的時候不好閃躲。

2026-05-28 • via Nuitee
S
Szilvia • couple • hu
10
2026-05-28 • via Nuitee
K
katarob • Solo travel
10
Good experience!
Pros:

I stayed at the hotel for a total of 6 nights, 4 days at the beginning and a couple of days two weeks later. Initially I was assigned a room that looked nothing like the pictures on their website, with steps going down from entrance door to room, making it an awkward design. The staff was very helpful in finding me another room, without any steps and with windows facing a quieter side street. I loved the location, the breakfast and the staff. The rooms are very small but I knew that going in, they're nicely done and very clean. Bathrooms are updated.There's a very pleasant rooftop bar but prices are pretty exorbitant. After the first evening I had my aperitifs at the cute corner bar in front of the hotel. All in all a winner, I wouldnt hesitate to stay there again.

2026-05-26 • via Tripadvisor
R
Ranya • extended_group • il
9
2026-05-26 • via Nuitee
D
Dual citizens • solo_traveller • it
10
Beautiful hotel with the best staff.
Pros:

Great location. Staff very kind and always professional. It is not a large hotel, but it puts some of the larger hotel to shame because of the personal service. Single room was not large, but had everything you needed and was spotless . It even had a small balcony. Shower was very large and had plenty of hot water. TV had plenty of stations with good reception. There was a cocktail patio on top floor that was very comfortable and a nice place to have a drink. But probably the best part of this hotel was the staff, always well dressed , always personable, and always willing to be of assistance.

Cons:

Everything was perfect

2026-05-25 • via Nuitee
D
Deborah • couple • us
10
2026-05-25 • via Nuitee
S
Sirpa • extended_group • ca
9
I would stay at this hotel again when in Rome.
Pros:

The location was nice. Walking distance to major tourists sites. The breakfast had a nice variety of savoury and sweet choices. I enjoyed it! My room was very comfortable and had everything I needed.

Cons:

My room had different levels. When I entered through the door I had to step down 2 steps right away which took away from the floor space.

2026-05-25 • via Nuitee
J
Johanna • solo_traveller • fi
10
2026-05-25 • via Nuitee
B
BRINGER • couple • fr
9
2026-05-24 • via Nuitee
T
Tania • solo_traveller • it
9
Pros:

Ottima posizione!Personale gentile e disponibile sia alla reception che nella sala delle colazioni!

Cons:

Stanza singola un pochino piccola

2026-05-24 • via Nuitee
L
Lisa • couple • us
10
Pros:

Everything was perfect. We will stay there again!

Cons:

Pillows but European pillows are probably different

2026-05-23 • via Nuitee
C
Christopher • extended_group • us
10
Beautiful rooms
Pros:

The staff and the morning breakfast service were exceptional

2026-05-23 • via Nuitee
C
Cheryl • solo_traveller • us
10
2026-05-22 • via Nuitee
M
Marianne • family_with_children • us
6
Pros:

Leonardo was a great staff assess! So helpful and problem solving. Location was good.

Cons:

Tiny room! Very noisy outside. Poor TV options.

2026-05-22 • via Nuitee
A
Agostina • solo_traveller • ar
10
2026-05-22 • via Nuitee
S
Stefanie • solo_traveller • ch
10
Gute Lage. Sympathisch. Alles was man braucht
Pros:

Die Lage ist super. Das Personal ist sehr zuvorkommend und lieb und sympathisch. Alles ist sauber und die Zimmer gemütlich. Die Rooftop Bar ist wunderschön und ich bin dankbar haben sie einen guten Platz für mein Velo gefunden. Schön

Cons:

Da gibt es nichts

2026-05-21 • via Nuitee
P
Pier-Giorgio • solo_traveller • ca
8
2026-05-21 • via Nuitee
A
Alessandro • couple • it
9
Consigliatissimo per brevi soggiorni in centro
Pros:

La posizione era fantastica, ideale per visitare i centri di interesse più vicini come phanteon , piazza Navona o allontanandosi di dieci minuti anche Colosseo e vittoriale

Cons:

Tutto perfetto. Molto pulita e curata, staff simpaticissimo e colazione completa di tutto. Nulla da dire

2026-05-21 • via Nuitee