Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Free parking
Cons:
Cleanliness issues
Limited breakfast variety
Additional charges confusion

Categories

Cleanliness
7.71
Some reviews mentioned issues with shower cleanliness and overall tidiness.
Service
9.18
The staff received positive feedback for their friendliness and assistance.
Location
9.22
Multiple reviews highlighted the hotel's convenient location near major attractions.
Room Quality
8.17
Rooms were generally comfortable, though some were described as basic.
Amenities
8.7
Free parking and breakfast options were appreciated, but some logistical issues noted.
Value for Money
8.66
Good pricing for the value provided, despite some complaints about additional charges.
Food and Beverage
7.71
The breakfast had variety issues, particularly for those preferring savory options.
Overall Experience
8.68
Overall a positive experience with several aspects noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 09:43

Property Description

Convenient Location and Amenities
Located just 600 meters from the medieval town of Carcassonne, ibis Styles Carcassonne La Cité offers a range of amenities including a restaurant, outdoor swimming pool, fitness room, and free private parking.

Comfortable Accommodation
The air-conditioned rooms and studios are well-equipped with a TV and a private bathroom. Accessible by lift and some adapted for disabled guests, ensuring a comfortable stay for all guests.

Delightful Dining Experience
Start your day with a daily breakfast in the dining room overlooking the swimming pool and city rooftops. Enjoy complimentary tea and coffee throughout the day in the hotel hall.

Book now for a memorable stay at ibis Styles Carcassonne La Cité, where convenience and comfort meet for a perfect getaway.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Restaurant opening times:
- November to March: from 19:00 to 21:00, Monday to Friday. Closed on the weekend.
- April to October: from 19:00 to 21:00, Monday to Saturday. Closed on Sunday.

medium-sized dogs (-20kg) are accepted in the room only and are not allowed in the restaurant, including for breakfast; nor around the swimming pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3707 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
D
Damiao J. Cruz • solo_traveller • lu
7
Pros:

Localização excelente perto da cidade medieval. Quarto confortável. Funcionários muito simpáticos.

2026-07-03 • via Nuitee
P
Pichaut Laurent • solo_traveller • fr
9
Pros:

L'accueil et la cité à moins de 10' à pied.
Parking privé sécurisé notamment pour les motos.
Très bonne petit déjeuner.

Cons:

RAS

2026-07-03 • via Nuitee
M
Marie-reine • solo_traveller • fr
7
2026-07-03 • via Nuitee
S
Sandra • family_with_children • es
10
2026-07-02 • via Nuitee
A
Alberto • couple • it
9
2026-07-01 • via Nuitee
D
Dylan • couple • fr
8
2026-07-01 • via Nuitee
M
Markéta • solo_traveller • ch
9
Pros:

Design, bazén, kvalitní snídaně, zeleň.

Cons:

Záloha na konzumaci ve výši 150 EUR stržená z karty.

2026-07-01 • via Nuitee
L
Lisa • solo_traveller • ie
10
2026-07-01 • via Nuitee
O
OLIVIER • couple • fr
10
Pros:

Tout était parfait

Cons:

Ras

2026-07-01 • via Nuitee
V
Victoria • extended_group • gb
9
2026-07-01 • via Nuitee
S
Silva Mercado • couple • es
10
2026-07-01 • via Nuitee
F
Fabian • couple • be
8
Pros:

L’accueil était super et on a bénéficié des bons conseils de Julien et Sébastien à l accueil pour le choix de notre restaurant.
Bon petit déjeuner.

2026-06-30 • via Nuitee
E
Elena • family_with_children • es
9
Recomendable 100%
Pros:

Muy buen ubicado a apenas 10 minutos andando de la ciudadela, habitación familiar muy cómoda y espaciosa. La piscina un plus en plena ola de calor. El personal muy amable.

Cons:

Nada

2026-06-30 • via Nuitee
M
MANON • extended_group • fr
8
2026-06-30 • via Nuitee
J
Jessica • couple • es
9
Comodidad y descanso!
Pros:

El alojamiento está muy bien ubicado, a tan solo 5 min andando de la Cité medieval. Aparcamiento en el propio hotel.
Las habitaciones mejoraría quizá que no hay una nevera para mantener el agua fresquita y un armario algo más grande. Por lo demás muy bien, habitación sencilla pero camas cómodas y limpio.
La piscina para los días que hemos estado, que ha hecho calor, nos vino genial por la tarde refrescarnos. El desayuno muy completo, se desayuna genial.

Cons:

la falta de nevera en la habitación para refrescar el agua embotellada.

2026-06-29 • via Nuitee
C
christophe • solo_traveller • fr
9
2026-06-29 • via Nuitee
P
Philippe • couple • be
10
Tevreden we komen terug
Pros:

Dicht bij het centrum
Vriendelijk personeel
Goede prijs/ kwaliteit

Cons:

Ontbijt in orde maar basis.

2026-06-29 • via Nuitee
S
sandra • solo_traveller • es
10
Pros:

La cama y la piscina.

Cons:

Nada! Todo perfecto.

2026-06-29 • via Nuitee
J
Jean-Luc • solo_traveller • fr
10
Pros:

L'ensemble du complexe

Cons:

Chambre un peu petite

2026-06-29 • via Nuitee
L
Laurent • solo_traveller • fr
9
2026-06-28 • via Nuitee