UPAR Hotels Sukhumvit 11 Nana

Hotels
•
Independent
7.2 (100 reviews)
43/17 Sukhumvit Soi 11, Bangkok, Bangkok, 10110 , Bangkok , TH
66-2-2546544

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Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
ATM/banking
Television in common areas
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Close to airport
Cons:
Dirty rooms
Poor service
Outdated facilities

Categories

Cleanliness
5.5
Mixed reviews on cleanliness with some guests mentioning rooms needing renovation and poor lighting.
Service
6.1
Mixed feedback on service with mentions of unprofessional booking staff and issues with staff at check-in.
Location
8.5
Great location near airport and major landmarks, convenient for travelers.
Room Quality
4.9
Rooms noted to be outdated, in need of renovation, with size and maintenance issues.
Amenities
6.1
Mixed feedback on amenities, with mentions of outdated furniture and lack of maintenance.
Value for Money
5.7
Guests had mixed feelings about the value for money, with some mentioning the price was reasonable, while others noted issues with room quality.
Food and Beverage
7.3
Positive feedback on food and beverage services, although there were suggestions for more variety.
Overall Experience
4
Overall experience was negatively impacted by cleanliness, service, room quality, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 05:01

Property Description

Experience the vibrant heart of Bangkok at UPAR Hotels Sukhumvit 11 Nana, where comfort meets convenience.

Accommodations
Choose from 26 well-appointed guestrooms, each equipped with refrigerators, flat-screen televisions, and DVD players. Enjoy a relaxing ambiance with private bathrooms featuring complimentary toiletries and hair dryers.

Exceptional Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Our 24-hour front desk and concierge services are always ready to assist, ensuring a hassle-free stay. Enjoy light bites at the snack bar/deli or choose the convenience of room service.

Prime Location
Nestled just a stone’s throw from major attractions like Bumrungrad Hospital and Nana Square, you’ll find the best of shopping, dining, and entertainment at your fingertips.

Don't miss out on an unforgettable stay—reserve your room today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DMK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.2
Based on 100 reviews
Cleanliness: 5.5
Service: 6.1
Location: 8.5
Room Quality: 4.9
Amenities: 6.1
Value for Money: 5.7
Food and Beverage: 7.3
Overall Experience: 4
M
Mark • solo traveller • sa
7
Good
2025-05-30 • via Nuitee
M
Mark • solo traveller • sa
7
Good
2025-05-30 • via Nuitee
H
Hassan • family with young children • om
9
Superb
2025-05-08 • via Nuitee
J
Jerome • solo traveller • ca
8
Friendly staff, great location, great value for the money.
Pros:

Excellent location, walking distance to restaurants and major shopping center and sky train station, fairly quiet for a good night's sleep. Good value for the money. The rooms are

Cons:

The rooms and washroom needed to be renovated, and poor lighting, also rooms had a poor odor,

2025-04-23 • via Nuitee
D
Darren • young couple • gb
5
Passable
2025-02-28 • via Nuitee
P
Paul • review category business travellers • au
9
Superb
Pros:

Close to SVB airport & comfortable & great staff. Perfect for a layover close to the airport.

2025-02-28 • via Nuitee
M
Md • young couple • au
5
Passable
Cons:

It wasnt clean.

2025-02-27 • via Nuitee
H
Hossen • family with young children • bd
5
Passable
2025-02-13 • via Nuitee
J
Joeboy66 • family with young children • is
1
Bad
2025-02-13 • via Nuitee
J
James • family with young children • th
8
-
Pros:

good location to many places, good for short term stay, not long term,

Cons:

outdated, need to be renovated asap, especially all the doors **

2025-02-10 • via Nuitee
H
Henry • solo traveller • us
4
Unprofessional booking staff. Avoid the hassle.
Pros:

Cheap I guess?

Cons:

They must have overbooked, said my booking wasn’t confirmed even though I had the confirmation on booking and email. Told me to cancel on my end with no compensation offered, implying it was my fault. Eventually transferred me to their other location for a room. Staff was nicer there, but furniture in the room was old and LOTS of road noise.

2025-02-05 • via Nuitee
S
Sridhara • group • in
1
Bad
Pros:

Nothing

Cons:

I did not get my booking room. I booked for twin bed and when i reach property , they say, don't have room. Then they offered me a very small size room with single bed for 2 people to sleep in one bed. The size of the room was so small, that, when i get down from bed, i directly land in to bath room. There is hardly 1-2 feet from bed to bath room. And on top of it, The AC was not working. It seems the AC was never serviced. I wonder, this kind of rooms are offered to paid guests.

2025-02-03 • via Nuitee
N
Negin
4
Pros:

The room and bed were generally clean, however there were details such as dirty rags in the closet which were off putting during our stay.

2025-01-12 • via Nuitee
M
Marco • solo traveller • de
1
Horrible experience
Pros:

Nothing

Cons:

It was dirty and dusty. The lights are too dark. Everything was broken, the blanket was dirty. They didn't clean the room or refill the shower gel.

2024-12-24 • via Nuitee
S
Shahar
2
Pros:

Gross

2024-12-13 • via Nuitee
Z
zhalinn • Solo travel
2
WORST HOTEL ON THIS planet
Pros:

THE MOST DISGUSTING MOST AWFULL HOTEL ON THIS PLANET!!!!!! Where do i begin i start checking in an the toilet was full of pubic hair after that i said to lady she said we will clean it up all she did was wipe it away with a brush after that i saw a lizard i said there is a lizard they said awh okey we gonna change the room when changing the room i was in an other room full of stains and it smelled like old man colom meaning the sheets weren't even cleaned!!! I said sorry but this is not acceptable so they said i had to contact the agent were no where to be found i said am gonna clean my own room well give me some products they didn't even hadd products in the first place they just cleaned it with water the receptionist at night shift called son was sooooo rude after all that i saw a hugeee rat in my room and said i saw a rat ahe acted as if i should say sorry most disgusting place please do not book HERE!

2024-11-20 • via Tripadvisor
I
Ian • solo traveller • gb
6
Pleasant
Pros:

Location

Cons:

Supposed to have cable TV,just had a broken TV.

2024-10-18 • via Nuitee
A
Asif • solo traveller • au
6
Pleasant
2024-10-13 • via Nuitee
M
Masoud • group • om
7
Good
2024-10-10 • via Nuitee
J
Junaid • family with young children • bd
6
Pleasant
2024-09-16 • via Nuitee