Hotel Museo Los Infantes

Hotels
8.9 (1704 reviews)
L´Dorat, 1 , Santillana del Mar , es
+34 942 81 81 00

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable beds
Cons:
No elevator
Some plumbing noise
Limited breakfast options

Categories

Cleanliness
9.18
Clean rooms as mentioned in multiple reviews.
Service
9.15
Staff described as very friendly and attentive.
Location
9.19
Well-located near the town center, very convenient.
Room Quality
8.64
Comfortable rooms with good amenities, but some functionality issues noted.
Amenities
8.17
Some amenities like the lack of an elevator noted as a downside.
Value for Money
9.03
Good value for the price paid, according to multiple reviews.
Food and Beverage
8.68
Good quality breakfast mentioned, but some feedback on variety needed.
Overall Experience
9.15
Overall, a great experience with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:33

Property Description

Historic Elegance in the Heart of Santillana del Mar

Classic Decor and Modern Comforts
Step into a world of timeless charm with our rooms adorned with period and antique furniture. Enjoy modern amenities like flat-screen TVs and spacious balconies in our junior suites.

Delicious Buffet Breakfast and Local Expertise
Indulge in a delightful buffet breakfast featuring homemade treats before exploring the area with tips from our knowledgeable staff. Discover the nearby beach towns of Comillas and Suances just a short drive away.

Convenient Location and Free WiFi
With a prime location in a historic palace and free WiFi throughout the property, Hotel Museo Los Infantes offers the perfect blend of luxury and convenience.

Book now to experience a stay filled with history, comfort, and warm hospitality at Hotel Museo Los Infantes.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Location

Guest Reviews

8.9
Based on 1704 reviews
Cleanliness: 9.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 9.03
Food and Beverage: 8.68
Overall Experience: 9.15
J
José Manuel • solo_traveller • es
10
2026-08-08 • via Nuitee
B
Bettina • family_with_children • at
8
Pros:

Zentral gelegen, Personal sehr zuvorkommend, riesige Betten in den "besseren" Zimmern, altes Gebäude mit musealer Ausstattung

Cons:

An der Straße, ein bisschen laut

2026-08-07 • via Nuitee
M
Maria • couple • es
9
Pros:

La ubicación excelente, el personal super amable, super limpio todo, parece un palacete medieval , tiene su encanto.
El restaurante se come muy buen con un producto excelente.

2026-08-07 • via Nuitee
L
Laura • solo_traveller • es
9
2026-08-06 • via Nuitee
S
Sonia • family_with_children • es
8
2026-08-06 • via Nuitee
I
isabel • family_with_children • nl
1
Geannuleerd door hotel per mail na bevestiging (van hotel zelf) slechts paar uur voor aankomst.
Pros:

Nadat mijn boeking was bevestigd - is hij met opgaaf van de reden ‘sluiting hotel’ slechts 12 uur voor aankomst geannuleerd.
We vonden een alternatief in de buurt en besloten te gaan kijken bij het hotel, het bleek niet gesloten te zijn, het terras zat vol gezelligheid.
Erg slordig dat de echte reden niet is opgegeven.

Cons:

Slechte service! En tot op heden het geld nog niet terug ontvangen.

2026-08-06 • via Nuitee
M
MARIA JOSE • extended_group • es
10
Hotel con encanto en un pueblo con encanto
Pros:

La ubicación era muy buena. No teníamos desayuno incluido, pero decidimos pagar por el desayuno, y fue muy bueno.Un hotel con encanto en un pueblo con encanto.

2026-08-06 • via Nuitee
A
ACF • family_with_children • pt
7
2026-08-05 • via Nuitee
J
Jessica • solo_traveller • us
10
Pros:

Beautiful hotel in a beautiful town. The breakfast was delicious, with lots of different options. Extremely friendly and helpful staff.

2026-08-04 • via Nuitee
E
Ergo • couple • ee
9
Väga positiivne ja omanäoline peatumine. Soovitame.
Pros:

Asukoht, teenindus ja toit. Hommikusöök oli rikkalik ja ka õhtusöök oli väga maitsev. Väga külalislahke vastuvõtt ja ainulaadne kogemus ööbida muuseumiks kujundatud hotellis, kus magamistuba oli siiski magamistuba :)

Cons:

Oleks tahtnud peatuda pikemalt, olime kahjuks vaid ühe öö.

2026-08-04 • via Nuitee
I
Ivan • family_with_children • es
6
Pros:

La atención del personal un 10

Cons:

La relación calidad precio un poco cara.

2026-08-04 • via Nuitee
F
Fco José • family_with_children • es
8
2026-08-03 • via Nuitee
P
Pedro Antonio • solo_traveller • es
8
Hotel céntrico con buena relación calidad-prexio
Pros:

En general todo muy bien. Trato genial de los trabajadores.

Cons:

Mobiliario algo anticuado pero no estaba mal

2026-08-03 • via Nuitee
N
Nathaly • solo_traveller • fr
9
Pros:

La situation est idéale et le personnel adorable

Cons:

Rien

2026-08-03 • via Nuitee
D
Deborah • family_with_children • gb
8
Interesting hotel with attentive staff.
Pros:

A one off with a taste of old Spain. Great breakfast. Very welcoming.

Cons:

Nothing, we really liked it.

2026-08-03 • via Nuitee
A
Anita • couple • ie
10
Great location great value free upgrade at check-in friendly staff and excellent food ch
Pros:

Everything

Cons:

Nothing

2026-08-03 • via Nuitee
C
Cristina • couple • es
10
Todo maravilloso
Pros:

Todo ....muy buena ubicación, Fernando el recepcionista y Mario súper atentos .se agradece muchísimo el trato tan agradable que nos dieron, un 10 para todos los trabajadores del hotel,,,también decir que en el restaurante se come riquísimo todo y como no el hotel súper limpio y perfecto...volvería a repetir con los ojos cerrados

2026-08-03 • via Nuitee
G
Grania • solo_traveller • gb
9
Great stay
Pros:

Location,clean room.

Cons:

Nothing

2026-08-03 • via Nuitee
T
Tim • extended_group • gb
10
Pros:

The staff were charming and friendly.

2026-08-02 • via Nuitee
F
Fátima • family_with_children • es
8
2026-08-02 • via Nuitee