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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Terrace
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Hiking
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Lift / Elevator
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Ironing service
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Car hire
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Canoeing
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Diving
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Windsurfing
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Games room
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Snorkelling
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Public Bath
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Prime Location near Beaches
Hotel Santa Faz boasts a prime location just steps away from Benidorm’s famous Levante and Poniente Beaches, offering guests the perfect seaside getaway.
Comfortable Rooms with Modern Amenities
Each air-conditioned room at Hotel Santa Faz features a private balcony, satellite TV, work desk, and free WiFi, ensuring a comfortable and convenient stay for all guests.
Convenient Services and Facilities
Guests can take advantage of services such as bicycle and car rental, tourist information, and ticket reservations at the 24-hour reception. Additionally, the hotel offers an express check-in and check-out service for added convenience.
Experience the best of Benidorm at Hotel Santa Faz - book your stay now for a memorable beachside retreat!
Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.
The hotel reserves the right to pre-authorize the amount of the first night as a check on the validity of the credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for € 10.50 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Regular
El trato es muy bueno, los trabajadores son muy simpáticos y estan muy pendientes.
La limpieza del baño podría haber estado mejor olía un poco fuerte
El personal en general.,un diez para ellos.
La iluminación,de la habitación muy escasa.
The location is great
Nice hotel and staff but bit dated although rooms were clean , The wall are paper thin you can hear everything going on in nxt room .
La ubicacion
Breakfast was good but could be a little bit hotter
Not very hot
El lugar su ubicación y el personal muy amables
Que solicite 2 camas individuales y pues me dieron una sola cama se pudo solucionar peor hubo falta de comunicación
Everything 🤩
Street Noises
Four
The location was very good
The hot breakfast was always cold but there is a microwave to use but eggs etc not always the best to reheat
Seulement l’emplacement à proximité de tout
La restauration aucun choix, le buffet presque vide
Pour le petit déjeuner toujours des pannes d’appareils,
Une personne qui fait la réception fait aussi le service de la restauration ce n’est pas top
Conseil ne prenez pas de demi pension
L'accoglienza la disponibilità del personale
The whole experience was disappointing due to the air con not working. The first night we arrived I couldn’t get the air con to cool the room. I thought I wasn’t using the remote control right. So the second evening the receptionist came to the room and showed me how to use the remote. I was actually doing it right. The temperature in the room was 35 degrees all night. In the morning I told reception, but it was Saturday and the technician wasn’t working. On Monday and Tuesday the technician came to look at the air con and said it was ok. It wasn’t until I took a receptionist up to the room at 12.45 pm and he saw the temperature was 36 degrees that I was believed that it wasn’t working. I asked to be moved to another room but was told they were fully booked. I was told a new air con system was going to be installed. At no point did the Manager come to see me about the situation. I was given a 2 euro bottle of water to compensate. The day of checkout we went for breakfast and then we were going to have a shower and pack, as we’d got till 12 o’clock. When we got back to the room the engineers were waiting to install the new unit. I asked them to give us some time to shower and pack. So the last day was rushed.
Besides the problem with the air con the breakfast was always cold, fried eggs and beans aren’t nice cold.
The good things about the hotel was that the housekeeping was very good. The room was large. The receptionists were all very friendly. No noise from other rooms.
If you get room 407 you will know that the air con is brand new.
El trato del personal fue excelente
Just back from Hotel La Santa Faz, we stayed for 9 nights and were on the Forth floor so no noise from the street below in fact it was very quiet in the hotel the whole time we stayed there .
The rooms were basic but very clean with fresh towels everyday , we were half board and the
Breakfast was ok although sometimes not very hot, the evening meal was also ok and we never went hungry .
The staff were very welcoming and always helpful especially Carlos, Rafa and Elias , on the whole a nice clean hotel close to the beach , bars and restaurants.
We will be returning
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