Hotel Santa Faz TRG

Hotels
8 (1515 reviews)
Santa Faz, 18 , Benidorm , ES

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Overall decent experience
Cons:
Noisy rooms
Cleanliness issues
Tired hotel appearance

Categories

Cleanliness
6.89
Several reviews noted poor maintenance and issues with cleanliness.
Service
8.86
Staff received positive feedback for their helpfulness and friendliness.
Location
9.4
Location received consistent praise for being excellent.
Room Quality
6.35
Rooms described as tired, with complaints about noise and furniture condition.
Amenities
7.88
Missing amenities like kettles and some issues with air conditioning noted.
Value for Money
7.84
Value perceived as acceptable but some reviews questioned quality.
Food and Beverage
8.39
Food quality received some praise, though breakfast quality mentioned as poor.
Overall Experience
8.36
Overall experience mixed, but some enjoyed their stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:42

Property Description

Prime Location near Beaches
Hotel Santa Faz boasts a prime location just steps away from Benidorm’s famous Levante and Poniente Beaches, offering guests the perfect seaside getaway.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at Hotel Santa Faz features a private balcony, satellite TV, work desk, and free WiFi, ensuring a comfortable and convenient stay for all guests.

Convenient Services and Facilities
Guests can take advantage of services such as bicycle and car rental, tourist information, and ticket reservations at the 24-hour reception. Additionally, the hotel offers an express check-in and check-out service for added convenience.

Experience the best of Benidorm at Hotel Santa Faz - book your stay now for a memorable beachside retreat!

Important information:

Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

The hotel reserves the right to pre-authorize the amount of the first night as a check on the validity of the credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

8
Based on 1515 reviews
Cleanliness: 6.89
Service: 8.86
Location: 9.4
Room Quality: 6.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.36
L
Laura Mercedes • solo_traveller • es
7
Pros:

La ubicación

Cons:

Que teníamos desayuno reservado y cuando bajamos al comedor tocó esperar por qué estaba lleno, eso es entendible.
Pero cuando se libro una mesa no había nadie para cambiar la mantelería, estaba sucio del comensal anterior.
Y no pudimos comer, tuvimos que ir a desayunar fuera.
Evidentemente no íbamos a comer en una mesa sucia.

2026-09-19 • via Nuitee
F
Fouad • couple • es
6
Un bon séjour
Pros:

Emplacement

Cons:

La chambre

2026-09-17 • via Nuitee
M
Martínez Ibáñez • solo_traveller • es
10
2026-09-16 • via Nuitee
J
John • extended_group • gb
10
Absolutely amazing!
Pros:

Everything

Cons:

Nothing

2026-09-15 • via Nuitee
V
Valentin • solo_traveller • es
9
Pros:

Lo cercano de la playa y lugares de ambiente

2026-09-14 • via Nuitee
M
Maria Lourdes • couple • es
8
Volvería a repetir hotel por la ubicación y el personal y además estaba cerca de las dos playas
Pros:

La ubicación y el personal estupendo

2026-09-14 • via Nuitee
S
selym • solo_traveller • es
8
Pros:

La atención y su ubicación

Cons:

La falta de insonorizadas las habitaciones

2026-09-13 • via Nuitee
P
Philip • solo_traveller • gb
8
2026-09-12 • via Nuitee
L
Laraine • solo_traveller • gb
10
Pros:

Really great location.staff extremely helpful and friendly couldn't fault it!

Cons:

A bit noisy at night but that's because its right in the heart of the old town!

2026-09-11 • via Nuitee
P
Paul • solo_traveller • gb
1
Not the best!!
Pros:

Location would have been ideal.

Cons:

The room was a single bed with no alternative to upgrade. Very small and pokey.
Aircon was not great which made it unpleasant!
No guests allowed between 10pm-10am which as a single traveller should not be restricted
Not the greatest place.

I checked in and out within an hour or arriving and paid alternative accommodation

2026-09-10 • via Nuitee
L
Loredana • solo_traveller • es
6
2026-09-10 • via Nuitee
M
Martin • couple • gb
8
2026-09-09 • via Nuitee
J
JelenaK • family_with_children • rs
5
Sve u svemu dobra ocjena
Pros:

- Blizina svega, lokacija
- Higijena sobe i restorana
- Dobar doručak
- Vrijedno osoblje
- Klima
- Bašta ispred za pušače
- Kupatilo

Cons:

- Kreveti montažni
- Jednolična ponuda za doručak
- Francuski balkon
- Jedan tečni sapun za sve (sapun, šampon, tuš gel)
- Nedostaje fen

2026-09-07 • via Nuitee
D
Danixa • couple • es
8
Buena Ubicación, es comodo para dos personas
Pros:

La ubicación

Cons:

Todo bien

2026-09-06 • via Nuitee
J
Jamie-Lee • couple • gb
7
Comfortable but loud.
Pros:

Good location.

Cons:

Please think about rehoming the turtles in your reception area. They are in a small tank that is not heated and they have limited room. Turtles are aquatic animals that need heat lamps and space to swim!
The tank was also not clean - please can this be rectified.
The walls are also paper thin so you can hear every foot step, every door shut, every person talking too which made for an unsettling night.
Our A/C was also dripping all over the floor, we did let reception know and were told maintenance would come in but they never did. We had to put towels down to mop up the wet.

2026-09-03 • via Nuitee
H
Hanaa • couple • fr
8
2026-09-03 • via Nuitee
U
Urrutia Rueda • solo_traveller • es
8
contento
Pros:

No desayune

Cons:

Todo bien

2026-09-01 • via Nuitee
E
Eliana • couple • it
7
2026-09-01 • via Nuitee
A
Askovic • extended_group • rs
8
Pros:

Lokacija hotela je odlicna. Ljubazni domacini. Odrzavanje higijene sobe i zamena peskira je svakodnevna. Dorucak i vecera su dobri.

Cons:

Soba nije imala mali frizider. Velika buka nocu, koja je dolazila sa ulice i obliznjih lokala.

2026-08-31 • via Nuitee
B
Blanca • solo_traveller • es
8
Pros:

La ubicación era lo mejor del hotel en general todo genial 😊

2026-08-31 • via Nuitee