Le Palace de Menthon

Hotels
8.7 (2127 reviews)
665 Route des Bains , Menthon-Saint-Bernard , FR
+33 4 50 64 83 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful location
Clean and nice appearance
Cons:
Inadequate amenities
Food quality issues

Categories

Cleanliness
8.93
Overall clean accommodations noted in multiple reviews, with minor concerns mentioned about room decor and equipment.
Service
9.2
Service praised in many reviews, but with some critique on responsiveness and specific deficiencies.
Location
9.44
Frequent mention of the beautiful location and its appeal.
Room Quality
8.39
Mixed feedback; praised for aesthetics but criticized for defects in amenities.
Amenities
7.92
Spa and restaurant services received criticism; overall amenities need improvement.
Value for Money
8.88
Generally acceptable pricing mentioned but influenced by varying experiences.
Food and Beverage
7.93
Critiqued for quality and service in dining; significant issues reported.
Overall Experience
8.9
Predominantly positive experiences highlighted, though some disappointment expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:12

Property Description

Luxurious Accommodation with Lake Views

Stunning Lake Views: Enjoy the picturesque scenery from most of our 60 rooms and 5 suites overlooking the serene lake.

Gourmet Dining Experience: Indulge in delectable meals at our on-site restaurant, but remember to secure your table in advance for a seamless dining experience.

Relaxation and Exploration: Unwind in our private gardens, take a dip in the heated indoor pool, or explore the local medieval castle just a short distance away.

Experience elegance and tranquility at Le Palace De Menthon. Book now to secure your luxurious stay by the lake.

Important information:

Please note that bookings for the restaurant should be made in advance, otherwise availability cannot be guaranteed.

Please note that for reservations of 4 rooms and more, different policies and conditions may apply.

Please note that guests booking a double or twin room must specify their bedding preference before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCY

Location

Guest Reviews

8.7
Based on 2127 reviews
Cleanliness: 8.93
Service: 9.2
Location: 9.44
Room Quality: 8.39
Amenities: 7.92
Value for Money: 8.88
Food and Beverage: 7.93
Overall Experience: 8.9
L
lydie • couple • fr
7
2026-11-07 • via Nuitee
H
HAMAD • couple • sa
8
ساحر ويستحق اهتمام الملاك وبذل جهد اكبر في النظافة.
Pros:

الموقع والاطلالة وتصميم الفندق ساحرة جدًا وجميلة ولا تنسى ، تشعر انك في عالم اخر

Cons:

الحشراااات الحشرات الحشرات ، قالو لنا انه موسم وانهم لا يستطيعون فعل شيء وتم ترقية حجزنا واستمرت الحشرات بالدخول من النوافذ ، اشكر جهدهم ولكن يا له من خسارة مكان جميل ويستحق كل يورو تدفعه ولكن لا ترتاح بسبب الحشرات في البلكونات والنوافذ والتي تدخب الغرفة ايضا .

كذلك اكثر من مرة وصلنا للفندق ولم نجد الڤاليه ، واضطرينا نوقف بعيد في مواقف الفندق ونمشي الى الفندق، ومرة ابلغوني ان موظف الڤاليه غير موجود وطلبو مني النزول للقراج اطلع سيارتي.

2026-11-04 • via Nuitee
P
PACIULLI • couple • fr
7
Bah leur endroit, mais avec des réserves
Pros:

L’emplacement, le lac, le confort des champs, la tranquillité

Cons:

L’eau du spa, trop froid, pas de jacuzzi

2026-11-04 • via Nuitee
P
Pelle • family_with_children • nl
9
Pros:

Dieses Hotel hat eine phantastische Lage und einen noch schöneres Aussicht.; vor allem das in Frühstück Saal, wo die Aussicht 270 Grad war. Mit den Herbstfärben war es wirklich traumhaft und ein einmaliges Erlebnis. Es bietet die Qualität die es verspricht. Das Personal ist sehr sympathisch, freundlich und hilfsbereit. Die Wellness hatte ich am Vormittag wieder mal ganz für mich alleine und der Innenpool bietet viel Entspannung und Erholung. Durchdass man den Wellnessbereich durch den Garten mit Aussentreppe erreicht, geniesst man sofort die phänomenale Aussicht und kommt man direkt in Wellness- Stimmung. Wir könnten trotz der Tatsache, dass das Restaurantpersonal am diesem Tag nicht anwesend war, ein genussvolles Essen von der kleinen Karte in der Bar geniessen. Wir haben das express Frühstück gewählt, diese hatte eine gute Preise-Leistungsverhälltnis.
Im unserem Zimmer waren die Möbel etwas sichtbar länger in Gebrauch, aber das passt bei dem relativ günstigen Preis-Leistungs-Verhältnis.

Cons:

Alles war gut. Es lohnt sich, genau zu schauen welches Zimmer man wählt.

2026-11-03 • via Nuitee
M
M • couple • om
10
Pros:

كل شي

Cons:

لا شي

2026-11-02 • via Nuitee
G
Gautier • couple • ch
9
2026-11-02 • via Nuitee
P
Paola • couple • it
9
2026-11-02 • via Nuitee
T
Tomas • solo_traveller • ch
6
Une très grande déception. Je ne reviendrai pas
Pros:

Localisation

Cons:

Piscine et spa extérieurs à l’hôtel. Hammam hors service. Servie au restaurant amateur, les services dont disposés après l’arrivé des plats. Les mains du serveur sentent la cigarette. Le petit déjeuner inintéressant. Le rapport qualité prix n’y est pas du tout.

2026-11-02 • via Nuitee
K
Karine • family_with_children • fr
7
2026-11-01 • via Nuitee
M
Megan • couple • ch
7
Nice setting, but Customer service is Not 5 stars & staff needs better training (except Aladin;)!
Pros:

Aladin (seriously thats his name;) aka the concierge valet car park & ebike rental employee was the best , most helpful employee there , he was very kind & welcoming while being friendly and professional -- we told him we would write to sing his praises - he deserves 5 stars! The property has a pretty view and the lake and mountains are stunning.

Cons:

Sadly, from the start I regretted booking.com as the hotel wouldn't let us pay by cc over phone we had to pay through a separate link -- but each time I tried it said the link had expired, then we got threatening emails saying they'd cancel our reservation, it was our anniversary, so I called again -- it took several Frustrating attempts to make it work --ugh!

When I asked if they could make dinner reservation for us the front desk lady said she Didn't Know! Had to Ask Her to transfer us to the restaurant -- who then told us to call back later !( **Q: management -- what kind of training do the front desk staff get if his palace hotel is meant to be 5 stars)**?! Then wished we let them cancel, as we saw after we got there, they made us wait for our tiny attic room Until 4 pm to check in -- even though the hotel was not full, off season, & room rates advertised for a double room with balcony they reported was cheaper than our booking rate:(.

We wanted to use the fitness center w advertised sauna hammam, but that was Out of Order. Tried to ask about the advertisedspa options, put on hold long time, had to walk down to the conference rooms as directed had to try various locked entrances only to find out indeed they Had other rdvs which the front desk concierge didn't offer. The spa attendant looked barely 16 -- although sweet, she was not professional or experienced .. I had to ask for water, ask for a cushion, ask for some lotion even though paid top rates for a facial soin visage hydratant which attendant insisted I take. Ended up lying there more frustrated vs relaxed -- it was not worth the cost..:(

My husband & I travel often & That was not 5 star as promised , even though the outside looks like it should be! No tissues in the room, no little milk creamers to go with the coffee capsules, v small side tables, not enough plug outlets to charge devices and a front desk person who Really didnt know about customer service.

2026-11-01 • via Nuitee
P
Pierre • couple • fr
10
2026-10-30 • via Nuitee
E
Emmanuel • couple • ch
10
2026-10-30 • via Nuitee
N
Nathalie • couple • fr
9
Un choix d’excellence pour nos 20 ans de mariage
Pros:

Du personnel souriant et accueillant , un emplacement superbe, des espaces verts de toute beauté, une salle pour repas et petit déjeuner avec une vue incroyable
La salle de muscu et l’espace bien-être très agréables

Cons:

Le fond et les parois sombres de la piscine qui rendent difficiles les longueurs à la nage … on regrette juste de n’avoir pas pris nos lunettes de nage car peut être que cela ne nous aurait pas autant gêné … enfin, la piscine est resté très agréable sur ces 3 jours et on en a bien profité !

2026-10-30 • via Nuitee
L
Lise • couple • fr
8
Good discovery, calm and pleasant stay
Pros:

Location was perfect, very clean, calm.
Staff was very polite and helpful.

Cons:

The water of the pool was particularly cold, which made the experience of it less enjoyable.

2026-10-29 • via Nuitee
X
Xuan Bang • couple • fr
10
2026-10-29 • via Nuitee
A
Anne • couple • ch
5
Weit weg von einen 5-Stern Hotel Niveau
Pros:

Sehr schönen Seesicht, es riecht gut im ganzen Hotel, Gym mit super Geräte.

Cons:

Altes Hotel der anscheinend sparen muss... Wellness katastrophal : keine Taschen in den Zimmer für die Sachen (man muss draussen rum im Wellness gehen), stinkender Eingang (man muss die Schuhe im Gang lassen), stinkenden Hammam ohne Duschrohr!), schmutzige Garderobe Boden. Empfang Personal so so la la (sehr oberflächlich, die Nachbarin bei Check-in hat andere Infos als wir erhalten!). Frühstück Personal nicht anwesend: mehrere Personen mussten mehr als 10 Min. warten weil 5 Tischen immer noch mit schmutzige Geschirr waren und niemand war da. Auch nachfüllen ist sehr langsam (ich habe der Lachs nie gesehen!).

2026-10-29 • via Nuitee
F
Fatimah • couple • sa
1
Pros:

Bad

2026-10-29 • via Nuitee
W
william • couple • fr
10
Excellent
Pros:

J ai particulièrement aimé le cadre et la vue magnifique

Cons:

Rien de particulier

2026-10-29 • via Nuitee
T
Tiago Filipe • couple • fr
10
Hôtel exceptionnel dans toute sa splendeur !!
Pros:

L’emplacement est juste à couper le souffle, confortable, et un petit déjeuner somptueux.

Cons:

Tout était parfait.

2026-10-28 • via Nuitee
A
Ameen • couple • us
9
Pros:

The view was amazing

Cons:

The location is far from the city activity and no close restaurants near by

2026-10-26 • via Nuitee