Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Business center
Heating
Terrace
Hiking
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Food quality
Noise disturbances

Categories

Cleanliness
6.06
Multiple complaints about cleanliness, including issues with bathroom hygiene and room cleanliness.
Service
8.03
Generally positive comments about staff friendliness and service.
Location
9.07
Frequent praise for the location, noted as excellent and central.
Room Quality
7.02
Rooms are generally comfortable, though some noted issues with noise and ventilation.
Amenities
7.55
Mixed reviews; some guests enjoyed the amenities while others found issues.
Value for Money
6.51
Concerns raised about poor quality compared to price, but some felt the experience was still acceptable.
Food and Beverage
5.56
Significant dissatisfaction with breakfast quality and choices.
Overall Experience
7.03
Guests had a satisfactory experience overall with notable shortcomings in cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:35

Property Description

Mountain Retreat with Spa Proximity
Situated on the slopes of Buçaco Mountain, Hotel Eden offers a tranquil escape just a stone's throw away from Luso’s thermal spa.

Luxurious Rooms and Recreational Facilities
The air-conditioned rooms feature satellite TV, whirlpool bathtubs, and minibars, ensuring a comfortable stay. Guests can unwind in the fitness room, indoor plunge pool, or games room with table tennis.

Culinary Delights and Nearby Attractions
Indulge in a buffet breakfast and savor traditional Portuguese cuisine for lunch and dinner. Explore the nearby Buçaco Forest, go hiking, or cycling.

Book your stay at Hotel Eden for a perfect blend of relaxation and adventure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OPO

Location

Guest Reviews

7.1
Based on 1570 reviews
Cleanliness: 6.06
Service: 8.03
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 6.51
Food and Beverage: 5.56
Overall Experience: 7.03
P
Paulo • family_with_children • pt
4
Pros:

É um sítio para dormir se o que procuro for bom preço. As expectativas criadas pela descrição e fotos não correspondem com a realidade.

Cons:

Recepção muitas vezes sem ninguém, pouco cuidado com a limpeza e pequeno almoço com comida de conservação duvidosa.

2026-10-31 • via Nuitee
F
Faria • family_with_children • pt
8
Pros:

A nível qualidade preço achei muito bom!

2026-10-30 • via Nuitee
D
Daria • family_with_children • pt
8
2026-10-30 • via Nuitee
J
Jose Rui • family_with_children • pt
8
Pros:

Tudo

Cons:

Nasa a registar

2026-10-29 • via Nuitee
P
Pedro Félix Castelhano • extended_group • pt
6
2026-10-29 • via Nuitee
S
Sónia • family_with_children • pt
10
Pros:

Gostei de tudo. Desde as instalações, a simpatia dos funcionários/gerentes, o pequeno almoço, a piscina e até o bercinho de madeira que apesar do desgaste do tempo era muito fofo 🩷. Obrigada pela simpatia e amabilidade.

2026-10-29 • via Nuitee
A
Antonio Jose Almeida • solo_traveller • pt
10
2026-10-27 • via Nuitee
P
Paular Sousa • family_with_children • pt
8
Pros:

Da localização,da piscina e da limpeza.

2026-10-26 • via Nuitee
O
Owen • couple • gb
9
This hotel is placed in the centre of Luso. It is a value for money 3 star hotel. Super friendly and
Pros:

The breakfast served is continental style. Loads of coffee, juice, fresh bread rolls, cake, biscuits, there is ham and cheese also scrambled egg and back on offer.
I have found the staff to be very friendly and helpful and so very welcoming.
This is a small family run business and it has a lively 'feel' to it.
The wi-fi is free.

2026-10-25 • via Nuitee
P
Pedro Belém • family_with_children • pt
8
2026-10-25 • via Nuitee
F
Fábio • couple • pt
7
2026-10-24 • via Nuitee
D
Dora • couple • pt
8
Foi uma estadia confortável.
Pros:

O que mais gostei, foi da piscina.

2026-10-22 • via Nuitee
P
Pedro A. Pereira • extended_group • pt
4
Pros:

funcionarios, localização e pequeno almoço

Cons:

insonorização pessima, portas desatualizadas e danificadas e infiltrações no quarto com bolor

2026-10-22 • via Nuitee
J
JSerrao • family_with_children • pt
8
2026-10-22 • via Nuitee
P
Pedro • family_with_children • pt
4
Má relação qualidade/preço.
Pros:

A localização é muito boa, no centro. Os funcionários eram simpáticos.

Cons:

Não gostei das condições da casa-de-banho e o cheiro no corredor. Na casa-de-banho a banheira tinha silicones a saltar, a porta de entrada com a madeira a descascar na parte de baixo da porta, a maçaneta da porta completamente velha do lado interior e a única iluminação era um foco de reduzida luz no espelho da casa-de-banho. Deveria ser efetuada uma pintura geral do quarto e principalmente na casa-de-banho. Mau cheiro no corredor do piso 1. Mobiliário a necessitar de ser substituído e modernizado no hotel.

2026-10-22 • via Nuitee
F
Fernanda • couple • pt
5
2026-10-22 • via Nuitee
T
Tatiana • couple • pt
10
2026-10-21 • via Nuitee
P
Pedro A. Pereira • extended_group • pt
4
Razoável
Pros:

Localização, pequeno almoço e funcionários

Cons:

Bolor no quarto , falta de toalhas ( tivemos de pedir), portas velhas e insonorização

2026-10-21 • via Nuitee
S
Sebastião • couple • pt
7
2026-10-17 • via Nuitee
A
Ana • couple • pt
8
Pros:

Localização e wc

Cons:

Pressão e temperatura do chuveiro

2026-10-15 • via Nuitee