Alfred Hotels Port-Vieux

Hotels
9.1 (1412 reviews)
Rue du Port Vieux , Biarritz , FR
+33 5 59 41 82 88

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
High-quality breakfast
Cons:
Some rooms are small
Parking can be complicated

Categories

Cleanliness
9.16
The hotel was described as impeccable and clean.
Service
9.63
The staff received high praise for their friendliness and helpfulness, with specific mentions of individuals.
Location
9.17
Multiple reviews highlighted the perfect location near the beach.
Room Quality
8.82
Rooms were described as comfortable, though some found them small.
Amenities
9.15
Excellent amenities with high-quality breakfast options noted.
Value for Money
8.61
The price was reasonable for the service and offerings according to reviews.
Food and Beverage
9.16
The breakfast was consistently praised for its quality and variety.
Overall Experience
9.13
Most reviews were overwhelmingly positive, indicating a highly satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:57

Property Description

Recently Renovated Boutique Hotel
Experience a new level of elegance and sophistication at the Port-vieux hotel, located in the heart of Biarritz.

An Affordable Luxury
Be pleasantly surprised with our top-notch amenities and services at a price that won't break the bank.

Authentic Basque Experience
Immerse yourself in the rich culture and heritage of the Basque Country, with a team dedicated to providing an authentic and memorable stay.

To book your stay at the Port-vieux hotel and indulge in a unique and affordable luxury experience, visit our website now!

Important information:

If you plan to arrive after 10pm, please contact the hotel in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Location

Guest Reviews

9.1
Based on 1412 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 8.82
Amenities: 9.15
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 9.13
M
Miguel-Peli • family_with_children • es
8
Pros:

Desayuno, ubicación al lado del puerto

Cons:

Habitación muy pequeña y poco dotada

2026-10-30 • via Nuitee
K
Katia • family_with_children • gf
8
Très bon séjour dans cet hôtel, propre, calme et idéalement situé en plein centre de Biarritz.
2026-10-30 • via Nuitee
S
Sean • couple • ie
9
Great staff, great location
Pros:

Great location

2026-10-30 • via Nuitee
S
Sinead • family_with_children • ie
9
Pros:

Bed was incredibly comfortable soft sheets, excellent location close to shops, bars and restaurants. Friendly helpful staff particularly Valentine on reception.

Cons:

Nothing

2026-10-30 • via Nuitee
S
Susan • couple • gb
9
Pros:

Friendly staff. Good selection for buffet breakfast. Good location.

Cons:

Nothing

2026-10-29 • via Nuitee
J
Judy • family_with_children • gb
10
Delightful bijou hotel with super friendly staff (Luc and Jade) made our stay perfect!
Pros:

Our room was simply charming, beautifully clean and well equipped with some thoughtful touches, and the bed was the most comfortable one I’ve ever slept in! But best of all was the outstanding breakfast with so much choice. Local delicacies alongside varied breakfast fare, all beautifully fresh, elegantly displayed and regularly topped up. The perfect start to the day!

Cons:

Not a problem for my daughter and myself, but the “bathroom” was quite narrow, so it was tight to sit on the toilet or get into the shower if you were not particularly agile. That said, the facilities, towels, hand/shower gel etc were all of very good quality.

2026-10-29 • via Nuitee
C
Cameron • couple • us
10
Almost perfect
Pros:

So well-appointed in a fantastic location, comfortable beds, complete with a wonderful staff, and the best free coffee (better than most cafes)—and that’s coming from an espresso & V60 enthusiast.

Cons:

The room A/C is limited to go no lower than 22° C / 72° F, which is far too warm for sleeping. To adjust, we had to leave a window open which brought in the sounds of a neighboring outdoor patio bar during a PSG game, making sleeping difficult.

2026-10-28 • via Nuitee
L
Lorraine • family_with_children • ie
8
Pros:

Staff were very helpful and pleasant

2026-10-28 • via Nuitee
M
Megan • extended_group • gb
10
2026-10-28 • via Nuitee
L
Laurent • family_with_children • fr
10
Un bon séjour
Pros:

Personnel très attentionné. Petit déjeuner copieux. Cadre sympa et reposant

2026-10-27 • via Nuitee
F
franck • couple • fr
10
Une parenthèse enchantée !
Pros:

L'accueil et la gentillesse de Valentine et Luc ont été notre rayon de soleil du week-end !
Et tout le reste était à l'avenant !
Merci !

Cons:

Rien

2026-10-27 • via Nuitee
L
Lauren • couple • gb
10
Cannot fault!
Pros:

So quaint, cosy rooms, exceptional staff (Valentine & Luke are incredible) and a perfect location.

Cons:

Honestly no notes. Everything was perfect.

2026-10-27 • via Nuitee
R
ROSANA • family_with_children • es
8
2026-10-26 • via Nuitee
J
Jeanne • couple • fr
8
Hôtel charmant et très bien situé pour visiter Biarritz !
Pros:

Personnel très accueillant et arrangeant
(réceptionniste très sympathique) , emplacement central très accessible , excellent petit déjeuner !
Literie de très bonne qualité et confortable

Cons:

Légers bruits de tuyauteries / évacuations dans la chambre

2026-10-26 • via Nuitee
A
Alba • couple • es
10
2026-10-25 • via Nuitee
I
Inmaculada • couple • es
10
Pros:

Localización, comodidad y atención

2026-10-25 • via Nuitee
A
Alicja • couple • pl
10
Pros:

- uprzejma, sympatyczna obsługa
- bardzo wygodne łóżka
- znakomite, dobre śniadania
- nielimitowana kawa i herbata cały dzień
- lokalizacja niemalże tuż przy plaży i 5-7 minut spacerem od centrum miasta

2026-10-24 • via Nuitee
D
Denise • solo_traveller • ie
8
Very pleasant stay. The hotel team were wonderful, particularly Veronique who provided some excellent recommendations f
Pros:

Very well located within walking distance of many lovely restaurants and promenade.

2026-10-24 • via Nuitee
0
01E8F82 • couple • fr
8
Hôtel sympa et bien situé
Pros:

Le personnel super sympa et à l'écoute.
Mention spéciale à Luc et sa collègue stagiaire.
Le petit déjeuner très bien fourni.

Cons:

L’exiguite des toilettes avec la porte qui s'ouvre vers l'intérieur (obèses s'abstenir)
Le fonctionnement très particulier de la douche. OK pour économiser l'eau, mais là c'est un peu exagéré.

2026-10-23 • via Nuitee
W
wouter • couple • nl
7
de stad is geweldig
Pros:

Badkamer te klein, hoge instap en uitstap, zelf beetje gevaarlijk, locatie perfect, bedden en lakens schoon en fris, tapijt hal vies en vuil, kan wel worden vernieuwd, ontbijt karig kan wat uitgebreider

Cons:

badkamer, voornamelijk in en uitstappen, gevaarlijk

2026-10-23 • via Nuitee