Palace Hotel Polom

Hotels
7.5 (199 reviews)
Hviezdoslavova 22 , Žilina , SK

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Welcoming staff
Interesting decor
Cons:
Cleanliness issues
Dated furniture
Noise from neighboring rooms

Categories

Cleanliness
6.89
Glasses were dirty and sticky, some complaints about cleanliness.
Service
8.36
Receptionist was very welcoming and accommodating.
Location
8.4
Excellent location, close to railway station and city center.
Room Quality
6.85
Rooms were dated and some issues with maintenance.
Amenities
7.38
Some amenities like whirlpool need better maintenance.
Value for Money
6.84
Some rooms did not meet price expectations.
Food and Beverage
7.89
Breakfast was good but limited selections at times.
Overall Experience
7.36
Overall a pleasant stay but room quality needs improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:16

Property Description

Luxurious Dining and Event Spaces
The Palace Hotel Polom offers 2 luxurious salons for private dining and a congress hall for up to 200 people, perfect for hosting events and conferences in style.

Culinary Delights
Indulge in a large selection of freshly prepared culinary specialties at the hotel's restaurant, promising a delightful dining experience for all guests.

Ultimate Comfort and Relaxation
Enjoy the comfort of exclusively furnished, fully air-conditioned rooms with 2-meter long beds and the option of king-size beds. Each bathroom features a steam bath and hydro massage showers for ultimate relaxation.

Experience the historic charm and world-class standards at Palace Hotel Polom - book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTS

Location

Guest Reviews

7.5
Based on 199 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.36
B
Bartosz • solo_traveller • pl
10
2026-10-17 • via Nuitee
B
Bohus • family_with_children • sk
9
2026-10-15 • via Nuitee
G
Gabriela • couple • de
6
Pros:

Die Lage war sehr gut.
Ok, der Bahnhof war vor der Tüt

2026-10-08 • via Nuitee
T
Tibenský • solo_traveller • sk
10
Pros:

Ak si chcete vychutnať tradičnú atmosféru s chuťou kórejskej kuchyne, je hotel Polom to pravé miesto pre Vás

2026-10-08 • via Nuitee
M
Maria • solo_traveller • gb
6
Pros:

Location

Cons:

It is really old style - shower furniture in the room; breakfast not greatest but very very nice staff

2026-10-07 • via Nuitee
M
Martina • solo_traveller • sk
7
2026-10-07 • via Nuitee
P
Peter • solo_traveller • sk
7
2026-10-07 • via Nuitee
K
Kilvady • solo_traveller • cz
10
2026-10-07 • via Nuitee
D
Dada • solo_traveller • sk
4
Pros:

Poloha hotela priamo v centre pri stanici

Cons:

Starý nábytok na izbe občas mravce na koberci, starší hotel tak na 3 hviezdicky

2026-08-24 • via Nuitee
C
carlo • couple • it
4
E’ un hotel coreano con cibo principalmente coreano e questa cosa non è specificata
Pros:

Solo la posizione davanti la stazione

Cons:

Arredamento vecchio e polveroso

2026-08-24 • via Nuitee
S
Serges • couple • it
5
Pros:

Nulla purtroppo

Cons:

La puzza di aglio di cui è intriso tutto l’albergo, avendo una gestione coreana

2026-08-23 • via Nuitee
F
Francesco • couple • it
4
Terrificante
Pros:

Colazione un po’ più nella norma

Cons:

Davanzali pieni di sterco di piccioni e odore sgradevole di cucinato coreano per tutto l’hotel

2026-08-23 • via Nuitee
M
Marco • solo_traveller • de
9
2026-08-21 • via Nuitee
M
Manfred • couple • de
7
Gutes Quartier, dass für einen Aufenthalt in Zilin zu empfehlen ist.
Pros:

Die Lage und dabei einen Parkplatz zu haben.

Cons:

Das Frühstück ist gut, könnte aber besser sein

2026-08-21 • via Nuitee
Łukasz • solo_traveller • pl
9
2026-08-20 • via Nuitee
Z
Zuzana • family_with_children • sk
6
2026-08-18 • via Nuitee
S
Sophia • solo_traveller • de
8
Pros:

Zwar in die Tage gekommene, aber ehemals sehr luxuriöse Zimmer. Dadurch gemütlich, prunkvoll wirkend und geräumig mit exklusiver Saunadusche, bei der aber nicht mehr alles funktioniert hat. Leckeres Frühstück mit sehr großer Variation - von englischem Frühstück über regionales bis zu asiatischem Frühstück. Lage super zentral, aber auch direkt neben dem Bahnhof.

Cons:

Teilweise Einrichtung schon ziemlich verlebt und einzelne Dinge auch kaputt (Schranktür, Licht in der Dusche). Lage direkt neben dem Bahnhof.

2026-08-17 • via Nuitee
Z
Zhao • extended_group • de
5
Pros:

The Asian style food tastes good

Cons:

The facility in the room is too old. It does not look clean

2026-08-16 • via Nuitee
I
Ing.Christo • solo_traveller • sk
5
2026-08-12 • via Nuitee
Y
Yaakov • couple • il
4
2026-08-11 • via Nuitee