Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great food
Attentive service
Spacious rooms
Cons:
Need for renovations
Communication issues

Categories

Cleanliness
8.2
Some reviews mention the need for renovations and maintenance.
Service
9
Most staff members were inviting and professional, though there were issues with communication.
Location
9.2
Conveniently located with good access.
Room Quality
8.7
Rooms were described as spacious and welcoming.
Amenities
8.7
Standard amenities for a hotel of this rating.
Value for Money
8.7
Overall value reflects the quality of the stay.
Food and Beverage
8.7
Breakfast options were appreciated, though prices at the bar were noted as high.
Overall Experience
9.2
Despite some issues, many guests enjoyed their stay and the hotel environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 17:46

Property Description

Luxurious Accommodations
Phoenicia Grand Hotel offers spacious rooms with free WiFi, cable TV, and air conditioning. Enjoy coffee and tea making facilities along with a complimentary bottle of water in each room.

Culinary Delights
Indulge in delicious cuisine from around the world at the Saidoun Restaurant. From international dishes to Lebanese specialties, there's something to satisfy every palate.

Relaxation and Entertainment
Unwind at the lobby bar with Oriental coffee and tea or stay active at the fitness center. For more entertainment, guests can visit the private club or host events in one of the hotel's 10 conference rooms.

Experience luxury, comfort, and convenience at Phoenicia Grand Hotel. Book now for an unforgettable stay!

Important information:

Please note a deposit is required upon arrival for the eventual extra services at the accommodations. In case the amount of the deposit will not be entirely used, the difference will be refunded.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Location

Guest Reviews

8.8
Based on 2593 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9.2
I
Ian Kotylevych • extended_group • ua
10
Pros:

Завтраки были супер, персонал приветливый и отзывчивый. Парковка большая.

Cons:

Рядом аэропорт, самолеты мешали спать.

2026-10-14 • via Nuitee
L
Lucian • solo_traveller • ro
7
2026-10-12 • via Nuitee
N
Netotu • solo_traveller • ro
8
Comfortable stay, helpful staff, good breakfast.
Pros:

Very good breakfast, excellent cleanliness, and a comfortable room. Everything was well maintained and met my expectations. While the hotel remains comfortable, some facilities and furnishings are beginning to show signs of wear.

2026-10-12 • via Nuitee
M
Mihaela • solo_traveller • ro
9
2026-10-12 • via Nuitee
D
Dan • couple • ro
4
Se putea mult mai bine avand in vedete locatia
Pros:

Micul dejun foarte bun

Cons:

Lipsa AC

Gresie si faianta vechi

Mobila veche

2026-10-11 • via Nuitee
R
Rares • couple • ro
2
Cons:

Air conditioning not working.

2026-10-11 • via Nuitee
M
Miodrag • family_with_children • rs
8
Pros:

The breakfast is decent. Good room size. Friendly staff. Comfortable bed.

Cons:

Location is poor-so far from Center of the city. Only one clothes hanger in the room. Basic toiletries: soap and shower gel. The hotel seems to have been partially renovated.

2026-10-11 • via Nuitee
F
Fedotov • couple • ua
10
2026-10-10 • via Nuitee
M
Mihaela • solo_traveller • ro
10
2026-10-10 • via Nuitee
A
Ardelean • solo_traveller • ro
9
Ok
2026-10-10 • via Nuitee
F
Florin • couple • ro
10
2026-10-10 • via Nuitee
J
Jefferson • solo_traveller • ae
9
2026-10-09 • via Nuitee
A
Adrian Marius • solo_traveller • ro
9
2026-10-08 • via Nuitee
F
Florian • solo_traveller • es
7
Disaster!
Pros:

Nothing

Cons:

The worst hotel in Bucharest. Many cockroaches in the room, door cannot be closed, dirty in the batroom, a lot of noise in all hotel in the night because nobody check who will go inside the rooms with the guest.If you go after 9.00 am at the breakfast you cannot find to much food. Incredible bad experience at this hotel.

2026-10-07 • via Nuitee
G
Gheorghe -Costinel • couple • ro
9
Very friendly staff and home-style cooking!
Pros:

It is close to the airport, and the staff is very nice.

Cons:

The towels were too worn for a 4-star hotel and a superior room, and the bathroom sink was cracked.

2026-09-19 • via Nuitee
D
DanielDM • solo_traveller • ro
7
2026-09-19 • via Nuitee
A
Amir • family_with_children • il
8
2026-09-19 • via Nuitee
D
Daniel • couple • ro
10
2026-09-16 • via Nuitee
B
Brebenel • couple • ro
7
2026-09-16 • via Nuitee
D
Duțu • couple • ro
10
2026-09-15 • via Nuitee