Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Express check-in/check-out
Airport shuttle
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Cons:
Issues with amenities
No lift
Limited food options

Categories

Cleanliness
8.69
Rooms are clean and well-maintained as reported in multiple reviews.
Service
8.86
Staff are friendly and accommodating but issues with reservations were noted.
Location
9.2
Located in the heart of the old town, close to historical landmarks.
Room Quality
8.46
Rooms are generally acceptable but some issues with amenities noted.
Amenities
8.18
Limited amenities like no lift and no kettle, though Wi-Fi was satisfactory.
Value for Money
8.54
Overall good value considering location and service quality.
Food and Beverage
8.19
No breakfast included and limited food options available.
Overall Experience
8.66
Enjoyable stay with few concerns overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:01

Property Description

Historic Charm in the Heart of Sarajevo's Old Town

Convenient Location and Surroundings

Hotel Divan offers a cozy stay in the heart of Sarajevo's Old Town, just steps away from the bustling Baščaršija District. With free Wi-Fi, air-conditioned rooms, and balconies overlooking the city, guests are sure to enjoy a comfortable retreat. The hotel's proximity to the tram station and main attractions makes it a perfect choice for exploring the city.

Cultural Immersion and Guided Tours

Immerse yourself in Sarajevo's rich history with free daily city tours and easy access to cultural monuments like the Sarajevo Museum and Gazi Husrev-Beg Mosque. After a day of exploration, unwind in well-appointed rooms and wake up to a delicious continental breakfast buffet at Hotel Divan.

Plan your stay now and experience the best of Sarajevo at Hotel Divan.

Important information:

Guests are kindly requested to confirm their reservation with the hotel at least 48 hours in advance of their estimated arrival time. Guests who will arrive after check-in time are also requested to inform the hotel in advance. Contact details can be found in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Location

Guest Reviews

8.6
Based on 195 reviews
Cleanliness: 8.69
Service: 8.86
Location: 9.2
Room Quality: 8.46
Amenities: 8.18
Value for Money: 8.54
Food and Beverage: 8.19
Overall Experience: 8.66
A
aysenursozenyildiz • solo_traveller • tr
9
2026-09-16 • via Nuitee
B
Birgi • solo_traveller • tr
9
2026-09-15 • via Nuitee
G
Govedarica • solo_traveller • au
10
2026-09-14 • via Nuitee
U
Ulf Stefan • family_with_children • se
10
2026-09-14 • via Nuitee
J
Jack • solo_traveller • gb
8
Lovely and cosey stay! Thank you!
Pros:

Room was very comfortable. Lady at the front desk super friendly and knowledgeable about the city with many recommendations of what to see and do even extending to other Bosnian cities outside of Sarajevo for me to visit.

Cons:

Can be slightly noisy at night with trams and nearby bars etc but I slept well.

Reception could be manned slightly more often and luggage storage but there is a place nearby which is cheap for bags anyway.

2026-09-13 • via Nuitee
S
Sukrija • couple • ba
10
2026-09-09 • via Nuitee
J
jalaluddin • couple • us
10
Excelentooo
Pros:

N/a

Cons:

N/a

2026-08-31 • via Nuitee
J
Jelena • couple • de
10
2026-08-30 • via Nuitee
J
JACQUELINE DIANE • couple • it
9
Pros:

The receptionist was very helpful. The hotel is tiny, there's a reception for checking in and out and the rest of the time you are independent. The room was comfortable and we had a great view over looking the city.

2026-08-28 • via Nuitee
R
Ryohei • solo_traveller • jp
8
Pros:

市内のどこへ行くにも良いロケーション。自由な雰囲気。

Cons:

目の前をトラムが走る度に目が覚めるほどうるさいこと。

2026-08-27 • via Nuitee
T
Tugrulbest • solo_traveller • tr
10
2026-08-24 • via Nuitee
A
AMIT • solo_traveller • in
9
2026-08-23 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-08-23 • via Nuitee
Y
Yaqub • solo_traveller • gb
8
Pros:

Proximity to Old Town - 2 minute walk from the main Street. Staff was super kind and very helpful - she pointed out where to go and how to get there, as well as local hotspots and what times to visit

Cons:

As its on the main road, you'll hear the tram running by the hotel. Made me jump a little the first time I heard it

2026-08-21 • via Nuitee
L
LiLi • solo_traveller • ch
7
Freundlich Sauber Top Lage - komme gern wieder.
Pros:

Die Lage super - dafür dass es lediglich nur in der Tat Zimmer vermieten war - war es super organisiert. Alles reibungslos. Aber das brauchte ich auch, Zimmer - sauber ausgestattet mit allem was nötig ist. Lediglich Kühlschrank ging nicht aber liegt daran evtl. wusste nicht wie anmachen.

2026-08-10 • via Nuitee
M
Marusic Yvonne • solo_traveller • de
10
Nezanbravno
Pros:

Top lokacija, prelijep ambijekt i usluga koja se ne viđa svaki dan! Hotel Divan je čista desetka (10/10) ⭐⭐⭐⭐⭐. Porodična atmosfera, ljubaznost domaćina i čistoća na najvišem nivou učinili su naš boravak u Sarajevu nezaboravnim. Osjećali smo se kao kod kuće. Hvala vam na svemu, vidimo se definitivno opet! 🇧🇦❤️

2026-08-05 • via Nuitee
A
Anes • couple • de
9
Pros:

Die Lage des Hotels ist wirklich hervorragend. Das Hotel ist sehr sauber und gepflegt, und die Mitarbeiter sind freundlich und hilfsbereit.

Cons:

Das Hotel kann hierfür zwar nichts, jedoch sind aufgrund der Straßenverhältnisse die vorbeifahrenden Straßenbahnen deutlich zu hören. Das kann mitunter etwas störend sein.

2026-08-05 • via Nuitee
K
Katarina • couple • me
10
Pros:

Great location, friendly staff, clean and comfortable!

2026-08-04 • via Nuitee
C
Can • couple • tr
5
Pros:

Location is perfect

Cons:

There was no electric socket near the bed, bad smell/odor coming from the bathroom hood

2026-07-24 • via Nuitee
M
Mahir • extended_group • au
10
2026-07-24 • via Nuitee