Aux chambres du Banneret

Hotels
8.1 (911 reviews)
Fleury 1 , Neuchâtel , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Public transport tickets
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.7
Several mentions of cleanliness issues noted in the reviews.
Service
8.7
Generally positive mentions of contact with management and communication.
Location
9.2
Consistently highlighted as a strong point with central accessibility.
Room Quality
7.7
Mixed feedback; some positive notes but also mentions of discomfort.
Amenities
7.7
Some issues reported with amenities, yet some positive aspects noted.
Value for Money
8.2
Overall good value mentioned, with some critiques on specific services.
Food and Beverage
8.2
Positive comments about restaurant and breakfast offerings, despite some limitations.
Overall Experience
8.4
General satisfaction highlighted, but some concerns noted regarding the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:42

Property Description

Historic Charm in the Heart of Neuchâtel

Unique Room Decor and Amenities

Experience a stay like no other at Aux Chambres du Banneret, housed in a 16th-century building in the bustling pedestrian zone of Neuchâtel. Each room is a blend of old-world charm and modern comfort, boasting antique design, a convenient kitchenette, and complimentary tea and coffee facilities.

Convenient Location and Free WiFi

Nestled just a few minutes' walk from the picturesque lake and surrounded by a variety of dining and shopping options, our hotel offers the perfect base for exploring the city. Stay connected with our free WiFi and enjoy easy access to the train station, just a short 10-minute stroll away.

Book now for a memorable stay at Aux Chambres du Banneret and immerse yourself in the rich history and vibrant culture of Neuchâtel.

Important information:

Please note that the reception is located on the 3rd floor of the building. Check-in takes place at 16:00. If you expect to arrive before or after this hour, please contact the property in advance. Contact details are stated in the booking confirmation.

Please note that the Auberg'Inn is located in a protected historic building without a elevator. The rooms are located on the third, fourth and fifth floors. Guests with limited mobility are advised to take this into account.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 15 years old stay for CHF 30 per person per night when using an existing bed.
    Children up to and including 5 years old stay for CHF 10 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 911 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.4
H
Hélène • solo_traveller • ch
9
2026-07-02 • via Nuitee
B
Bruna • solo_traveller • ch
8
2026-07-01 • via Nuitee
M
Marco • solo_traveller • nl
9
A lovely accomodation in the city center with inattentant owner.
Pros:

The rooms are located in an old building, quite charming. My room (Medieval) has also a kitchen corner and a coffee machine. This is quite handy for the morning breakfast being a good supermarket (Migros) at walking distance. The room was clean and comfortable. The check-in and check-out is fully autonomous. With a code to open a capboard at the second floor while the key shall be dropped in a letter box. The location is in the city center. Absolutely lovely.

Cons:

The owner was a bit lazy to send the instruction with the codes (half an hour before my arrival). To be noted that it is not assured to have internet access when someone travel from EU given the roaming costs. It was not my case, but it would be useful to receive all well in advance (I paid the full amount few days before). Also for the tourist card, which gives access to public transportation, I had to ask. The same for the invoice. The shower box is too low if you are above 1.80 m. There is not air conditioning, compensated by an air fan with a silent night function. Unfortunately the night function turns a bright led, very disappointing. Maybe to cover it with a black tape? There were warm nights during my stay, which appears an exceptional and infrequent weather circumstance.

2026-06-27 • via Nuitee
F
Fiona • solo_traveller • gb
8
Neuchâtel in the heat
Pros:

A beautiful old building but (we knew before) no lift, opposite an ancient fountain and in the centre of town.

Cons:

The fact that there was no face to face contact with the owner. All by telephone and, as mine wasn't working when we arrived , we had no PIN number to check in with. The restaurant manager was so helpful but he had nothing to do with the hotel. However he phoned the hotel owner using his phone and we got sorted out. I dread to think what would have happened otherwise. Merci "Obi"

2026-06-27 • via Nuitee
F
Frédéric • family_with_children • ch
9
2026-06-25 • via Nuitee
M
Martin • couple • ch
10
Einfach ein grosses Erlebnis.
Pros:

Das Zimmer war riesengross und mit allem ausgestattet was man nicht erwartet. Kaffeemaschine, Kühlschrank, Fondue-Pfänchen, Bar. Ein tolles Erlebnis mitten in der Stadt. Wir kommen gerne wieder.

2026-06-24 • via Nuitee
C
Christine • solo_traveller • ch
8
Der Aufenthalt, mitten in der Altstadt von Neuchâtel am See, war wunderbar!
Pros:

Alles wunderbar, danke. Schöne Stadt am See.. schöne Altstadt, schönes Haus mittendrin und mit spezieller Aussicht.. insgesamt schöner Aufenthalt. Check-in/-out einfach zu handhaben (niemanden persönlich gesehen, aber alles perfekt aufgestellt (ev. zuviel?), sauber, bequem (zB. Bett), einfach zu handhaben und klar.. (persönlichen Kontakt auch nicht wirklich nötig, aber menschlich/gefühlsmässig ev. doch etwas!?).. im voraus (Tel./Mail) sehr hilfreiche, humorvolle und überaus freundliche Betreuung.. danke.

Cons:

Ehrlich.. sehr gute, aber ev. eher doch zuviel Ausstattung (Küche/Kochen etc.) für Kurz-/Intensivaufenthalte.. und damit, mit doch fast CHF300.- p.Nacht (?) schon, zwar einmalig, aber auch sehr teuer!?

2026-06-22 • via Nuitee
S
Sophie • family_with_children • ch
8
J‘y retournerai si besoin
Pros:

Confirtable, propre, central et pas cher

2026-06-20 • via Nuitee
E
Elisabeth • couple • fr
10
Pros:

Super !!!!

2026-06-18 • via Nuitee
E
Elaine • solo_traveller • ca
8
2026-06-18 • via Nuitee
N
Nathalie • extended_group • ch
6
Pros:

L’emplacement et la beauté de la chambre

Cons:

Aucun personnel et lavabo bouché de la salle de bain et pas de réserve de papier de toilettes

2026-06-15 • via Nuitee
A
Apostolos • couple • ch
10
2026-06-14 • via Nuitee
C
Christophe • couple • ch
8
2026-06-12 • via Nuitee
M
Mario • solo_traveller • at
9
2026-06-10 • via Nuitee
G
Giorgio • solo_traveller • fr
9
Very good guest house in the old city centre of Neuchâtel with an interesting ratio quality/price
Pros:

The hotel is ideally located in Neuchâtel old city centre, close to all city attractions. It is a restaurant having few guest rooms, they are relatively simple, but they have everything needed and the price is very good compared to hotels.

2026-06-08 • via Nuitee
J
Johanna • extended_group • ch
7
2026-06-07 • via Nuitee
M
Mattia • solo_traveller • it
10
2026-06-06 • via Nuitee
L
Luca • couple • ch
9
2026-06-06 • via Nuitee
D
Doris • couple • at
7
2026-06-02 • via Nuitee
A
Amy • family_with_children • us
6
Quirky historic place
Pros:

I liked how antique and cool the room was. It was in the center of town and made it really easy to get to other places. The luggage storage worked really well too.

Cons:

The full bar in one of our rooms was out of place. It felt like it made it really hard to be able to have the space that we wanted. The lack of air-conditioning or minimal amount of fans was also a problematic, particularly for the cinema room. We entered the room and it felt like we entered the boiler.

2026-06-01 • via Nuitee