Best Western Porto Antico

Hotels
•
Best Western
8.1 (2651 reviews)
Via Ponte Calvi 5 , Genova , IT
+39 010 251 8249

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
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Review Highlights

Pros:
Excellent central location near the aquarium/port and Old Town
Clean rooms with comfortable beds and new bathrooms
Convenient for family attractions and short walks to sites
Some guests report outstanding breakfast and attentive breakfast service
Easy/straightforward check-in and nearby paid parking
Cons:
Front desk/service issues (missed wake-up, poor communication, dismissive behavior)
Wi‑Fi often weak in rooms; better in lobby
Occasional elevator outages and small/unpleasant breakfast room
Some rooms are small, noisy (street-facing), or have shower/drainage problems
Bunk bed safety/comfort concerns and limited in-room soap availability

Categories

Cleanliness
9
Multiple reviews note very clean rooms and good bedding; one guest explicitly praises room cleanliness and new functional bathroom.
Service
6.5
Mixed to negative: several guests report front desk failures (missed wake-up, not informing about restaurant hours, staff laughed at room-change request) though some praise specific staff at breakfast and easy check-in/out.
Location
9.5
Consistently praised: central, a two-minute walk to the aquarium/port and ideal for visiting the Old Town and nearby attractions.
Room Quality
7.2
Mixed: some guests find rooms comfortable with good beds and new bathrooms, while others report small rooms, noisy street-facing rooms, problematic showers/drainage and awkward bunk-bed configuration.
Amenities
7.8
Mixed amenities: good breakfast in some reports but small/unpleasant breakfast room for others, elevator outage reported, paid parking nearby available, and Wi‑Fi issues in rooms (better in lobby).
Value for Money
8.1
Standard quality for this hotel tier.
Food and Beverage
7.9
Varied feedback: one guest praises an outstanding breakfast and excellent service, others call breakfast merely correct or note the small/uncomfortable breakfast room.
Overall Experience
8.8
Generally positive overall due to excellent location, cleanliness and many satisfied guests, tempered by notable service lapses and some room/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Special Protection Program
This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff.

Prime Location
Best Western Porto Antico overlooks Genoa’s tourist harbour, and is right by the world-famous Aquarium. Immerse yourself in the Renaissance architecture of Genoa's old town, a social and ethnic melting pot of Italy.

Modern Comforts
Experience elegance in our historic building with rooms featuring parquet floors, free Wi-Fi, air-conditioning, and soundproofing. Relax and unwind with an LCD TV offering Mediaset Premium channels. Wake up to an extensive continental buffet breakfast.

Ready to elevate your stay in Genoa? Book now and indulge in the perfect blend of history and modernity at Best Western Porto Antico.

Important information:

Please note that the property is located in a restricted-traffic area.

When booking 5 rooms or more, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Location

Guest Reviews

8.1
Based on 2651 reviews
Cleanliness: 9
Service: 6.5
Location: 9.5
Room Quality: 7.2
Amenities: 7.8
Value for Money: 8.1
Food and Beverage: 7.9
Overall Experience: 8.8
S
Sergio • solo_traveller • it
8
2026-10-30 • via Nuitee
C
Cheryl • solo_traveller • ca
7
Not the best from the staff
Pros:

Missed it because they did not wake me up when I asked for a wake up cl

Cons:

The front staff did not explain where to eat or that the restaurants did not open till 6 pm and I was out at 5pm
Everything looked dismal

2026-10-30 • via Nuitee
P
patrizio bozzaningo • family_with_children • it
10
Pros:

Posizione super a 2 min dal porto

2026-10-28 • via Nuitee
M
Modesti • solo_traveller • it
9
2026-10-27 • via Nuitee
S
Stefania • solo_traveller • it
9
Congresso a Genova
Pros:

Posizione in prossimità del galeone
strada tranquilla e sicura

Cons:

stanza molto piccola, comunque comoda

2026-10-26 • via Nuitee
E
Emanuele • solo_traveller • it
7
2026-10-25 • via Nuitee
D
Daniele • solo_traveller • it
7
2026-10-25 • via Nuitee
D
DONGJIN • solo_traveller • us
10
2026-10-25 • via Nuitee
C
Christopher • family_with_children • gb
9
2026-10-25 • via Nuitee
L
Letizia • family_with_children • it
10
Consiglierei la struttura
Pros:

Comodissima da tutte le zone di nostro interesse (acquario, città del bambino e del ragazzo, museo dell’impossibile)

Cons:

Niente

2026-10-24 • via Nuitee
C
chiara • solo_traveller • it
9
2026-10-24 • via Nuitee
C
Carlo • extended_group • be
7
Bonne situation
Pros:

Situation près de l aquarium, et près d autres activités

Cons:

Ascenseur en panne durant plusieurs jours, un de nous était au huitième étage. Petit déjeuner correct, sans plus

2026-10-23 • via Nuitee
C
Cassano • family_with_children • de
10
2026-10-20 • via Nuitee
N
Natalia • solo_traveller • it
10
2026-10-19 • via Nuitee
M
MarioPaladino • couple • it
8
Hotel ottima posizione pulizia ok colazione ok
2026-10-18 • via Nuitee
J
JANET • couple • us
9
A great choice/all the quality of
Pros:

Location was just a two minute walk to aquarium. Outstanding breakfast room with wide variety and Edith the server was exceptional at restocking and keeping flow of guests satisfied. The room was very clean and bedding and pillows were fantastic.

Cons:

Perfume smell in lobby a bit strong and WiFi was really difficult in the room. Had to go to lobby to access! may just be the heavy concrete walls!

2026-10-17 • via Nuitee
P
Patricia Valeria • family_with_children • br
10
2026-10-17 • via Nuitee
M
Marco • solo_traveller • it
10
2026-10-16 • via Nuitee
M
Matteo • family_with_children • it
9
Tranquillo e rilassato!
Pros:

Ottima posizione vicina al porto e alle attività per bambini. Facilissimo da raggiungere anche lasciando la macchina in parcheggio (tratto molto breve a piedi) posizione centrale e ben visibile. Ottima colazione.

Cons:

Camera confortevole ma con letto a castello di non facile "sicurezza". Prossima volta chiederò letti singoli e non a castello. Sicuramente cosa soggettiva. Tornerei a prescindere nell'hotel!!

2026-10-15 • via Nuitee
S
Shabnam • solo_traveller • hk
9
2026-10-12 • via Nuitee