Cristal Palace Hotel

Hotels
8.9 (630 reviews)
Via Cima Tosa 104/A , Madonna di Campiglio , it

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff service
Spacious and comfortable rooms
Varied and abundant breakfast
Cons:
Cleanliness could improve
Some food quality concerns
Parking fees apply

Categories

Cleanliness
8.55
Cleanliness was highlighted as an area for improvement in several reviews.
Service
9.55
Staff were consistently praised for their friendliness and attentiveness.
Location
8.85
Location was generally well received, although some mentioned it being slightly out of the way.
Room Quality
9.25
Rooms were described as spacious and comfortable, contributing positively to the stay.
Amenities
9.05
Amenities such as the spa received positive feedback, though some issues were noted.
Value for Money
8.35
Some guests felt the pricing was high compared to what was offered, especially regarding room age.
Food and Beverage
8.65
Food quality was mixed, with breakfasts praised, but dinners were considered below expectations.
Overall Experience
8.95
Overall, guests had a satisfying experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:10

Property Description

Luxurious Accommodation and Wellness Facilities
Experience a stay at the Cristal Palace Hotel, where luxury meets comfort. Indulge in the Cristal Energy Spa, featuring a fitness center, indoor pool, and complimentary sauna access.

Gourmet Dining and Scenic Views
Savor exquisite local and international cuisine at the hotel's restaurant while enjoying breathtaking panoramic views of the mountains.

Convenience and Activities for All Seasons
From ski equipment storage to free shuttle services to the slopes, Hotel Cristal Palace ensures a seamless stay. Explore the Adamello-Brenta Park with free guided tours in the summer and unwind at the mini club.

Book now to elevate your vacation experience at Cristal Palace Hotel.

Important information:

Please note that the pool and wellness center are available from 09:00 until 20:00 upon reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 630 reviews
Cleanliness: 8.55
Service: 9.55
Location: 8.85
Room Quality: 9.25
Amenities: 9.05
Value for Money: 8.35
Food and Beverage: 8.65
Overall Experience: 8.95
S
Sophia • solo_traveller • us
10
Pros:

The breakfast was phenomenal (had local honeycomb). Staff was always super nice. Room could not have been more beautiful.

Cons:

Didn’t love the walk into town, but the bus station is right outside and you can get a free bus pass.

2026-06-19 • via Nuitee
R
riccardo • family_with_children • it
10
Bella location
Pros:

Hotel molto bello, colazione ottIma e abbondante, molto pulito, ambienti molto belli, staff molto cordiale e sempre sorridente, cena con buffet di antipasti molto vario e menu ben cucinato, camerieri attenti e con servizio veloce e attento. Ottima la SPA. Consigliatissimo

Cons:

Se devo segnalare qualcosa di negativo la salita per raggiungere l’albergo a piedi, se non utilizzi la macchina. Ma è un dettaglio

2026-06-17 • via Nuitee
R
ROBERTO • solo_traveller • it
10
Pros:

Colazione cortesia dello staff cura per i dettagli

Cons:

Cucina da migliorare

2026-06-16 • via Nuitee
V
Vincenzo • couple • it
10
Eccellente
Pros:

Tutto

Cons:

Niente

2026-06-15 • via Nuitee
M
Matilde • couple • it
9
2026-04-18 • via Nuitee
D
David • family_with_children • it
10
Pros:

È stato un soggiorno fantastico staff cordiale e disponibile colazione top posizione strategia per i campi da sci

2026-03-24 • via Nuitee
M
Marco • solo_traveller • it
9
2026-03-23 • via Nuitee
D
DONATELLA • couple • it
7
2026-03-21 • via Nuitee
T
Tomas • family_with_children • lt
9
2026-03-20 • via Nuitee
B
Brunello82 • extended_group • it
9
Pros:

Tutto. Colazione e SPA top. e anche il personale

Cons:

l'area giochi per i bimbi. spesso chiusa. personale non troppo empatico, poco coivolgente. A volta andava via per 30 minuti.

2026-03-10 • via Nuitee
N
Natalia • family_with_children • md
10
2026-03-04 • via Nuitee
A
Alessio • extended_group • it
9
2026-02-11 • via Nuitee
P
Paul • solo_traveller • it
10
2026-01-31 • via Nuitee
S
Sharon • extended_group • au
10
Fantastic Fantastic staff who go over and above to make your stay enjoyable!
Pros:

Well appointed and spacious rooms with lovely views out over the slopes. Fantastic staff who go over and above to make your stay enjoyable! Great wellness facilities - perfect way to finish a hard days skiing! Highly recommend this awesome stay!

2026-01-30 • via Nuitee
E
Eliran • family_with_children • il
8
2026-01-29 • via Nuitee
M
Marco • family_with_children • it
9
Pros:

Personale cortese e molto disponibile, bell'ambientazione e ottimi servizi

Cons:

Le proposte culinarie per la cena erano poco "locali"

2026-01-28 • via Nuitee
D
Daniela • family_with_children • it
5
2026-01-19 • via Nuitee
D
Daniela • couple • it
7
Mi aspettavo di meglio
Pros:

Colazione ottima posizione buona

Cons:

La Spa da migliorare, qualita' prezzo non adeguate, un po di musica sottofondo sarebbe ottimo, ciabatte da sostituire molto negative

2026-01-19 • via Nuitee
F
Francesco • family_with_children • it
9
Pros:

Atmosfera, staff, camera e spa

Cons:

Nulla

2026-01-19 • via Nuitee
E
Erika • family_with_children • it
8
Soggiorno stupendo
Pros:

Spazi adeguati, tantissimi omaggi per la mia bimba e il mio cagnolino, colazione abbondante, piscina calda dove rilassarsi post trekking.

Cons:

Nulla

2026-01-19 • via Nuitee