Royal Hotel

Hotels
Britannia Hotels
7.1 (8373 reviews)
St Nicholas St , Scarborough , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Food quality
Room condition
Hidden charges

Categories

Cleanliness
6.06
Multiple complaints regarding room conditions, including dampness and broken fixtures.
Service
8.53
Staff were friendly but overworked; general service issues noted during peak times.
Location
9.57
Great location, especially for sea views.
Room Quality
6.02
Rooms in poor condition, described as out-of-date with maintenance issues.
Amenities
7.05
Limited amenities and issues with heating; bar closed for events.
Value for Money
7.01
Additional charges for pets and extra fees leave a poor perception of value.
Food and Beverage
5.56
Food quality below average; significant complaints regarding the New Year's Eve meal.
Overall Experience
7.03
Mixed feelings due to location and staff interaction but marred by cleanliness and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:47

Property Description

Luxurious Accommodations
Experience the charm of The Royal Hotel with spacious bedrooms boasting modern bathrooms and complimentary toiletries. Each room features a work desk and tea/coffee facilities for your convenience.

Exquisite Dining Options
Savor delectable dishes from a classic British menu and a diverse wine selection at the Sea View Restaurant. Treat yourself to indulgent afternoon teas in the elegant lounges or the Theatre Bar, all while enjoying complimentary Wi-Fi.

Prime Location
Nestled in a grand period building overlooking South Bay, The Royal Hotel offers easy access to Scarborough Beach and nearby attractions like Scarborough Seafront and Scarborough Harbour. Explore the beauty of North York Moors just a short drive away.

Book your stay at The Royal Hotel for a truly unforgettable experience.

Important information:

There is a surcharge applicable when using the swimming pool.

Please note that this property cannot accommodate hen and stag parties.

Please note that there is no parking available at the hotel.

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LBA

Location

Guest Reviews

7.1
Based on 8373 reviews
Cleanliness: 6.06
Service: 8.53
Location: 9.57
Room Quality: 6.02
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 5.56
Overall Experience: 7.03
E
Ellie couple gb
4
I will not be back!
Pros:

The location of the property was good, close to the town, right outside hotel was the tramway to go down to the beach.

Cons:

After seeing photos on Facebook that was posted of the rooms I thought it was going to be clean and decent! However got to the room, toilet didn’t flush, windows duct taped together, the 2 single beds pushed together to make a double with a big gap in the middle! After the fire alarm went off we were all evacuated and there was not much communication of what was going on!

2026-08-08 via Nuitee
S
Sutherland solo_traveller gb
4
2026-08-08 via Nuitee
A
Amy Rose solo_traveller gb
10
2026-08-08 via Nuitee
V
Vishal solo_traveller gb
10
2026-08-08 via Nuitee
O
Olyvia family_with_children gb
1
Worst stay of my life ruined my kids holiday will never stay there again!
Pros:

Nothing

Cons:

Everything

2026-08-08 via Nuitee
A
Amanda couple gb
7
2026-08-08 via Nuitee
J
JTaylor solo_traveller gb
7
Pros:

Love the pool was absolutely amazing had such a great time in the pool and sauna was pretty good too

Cons:

The room was overall clean but a few bits where mist like dust on top of the walldrobe, rubbish behind the beside table and crums on the desk and the room could have done with hovering over again but the bed and the bathroom where spotless

2026-08-08 via Nuitee
G
Gary family_with_children gb
9
Pros:

Excellent Location, Nice sea view from my room. The breakfast buffet was great. The hotel was very grand with a lot of character. Room was quite big.

2026-08-08 via Nuitee
H
Howard couple gb
8
2026-08-08 via Nuitee
I
Ian solo_traveller gb
10
Pros:

Location is great and the kids loved the swimming pool

2026-08-08 via Nuitee
S
Sharon couple gb
6
Short stay in Scarborough
Pros:

Location and a cracking breakfast. Also, beautiful lobby and bar is not overpriced.

Cons:

For some reason, our allocated room wasn’t available so they gave us room 6, if you’re a hobbit, you’d love it. Got moved to room 123, which over looks the alley, also over the kitchen so we were woken to by the fire door slamming when the breakfast staff started. Also, water only tepid.

2026-08-08 via Nuitee
G
Gaynor family_with_children gb
10
2026-08-08 via Nuitee
J
Janet solo_traveller gb
8
Very pleasant
Pros:

Nice hotel friendly and helpful staff

Cons:

Location and dog friendly

2026-08-07 via Nuitee
A
Aleksandra couple gb
3
Pros:

Basen i sauna

Cons:

Mewy całą noc ,masakra

2026-08-07 via Nuitee
R
Richard family_with_children gb
7
2026-08-07 via Nuitee
B
Bernardette solo_traveller gb
7
Pros:

Nice room

Cons:

The view

2026-08-07 via Nuitee
G
Geoffrie couple gb
10
Pros:

Parking is too expensive in all of the spaces.

Cons:

The hotel and staff are always happy and friendly.we also go to the Royal it is much nicer than the Grand Hotel .

2026-08-07 via Nuitee
S
Susannah extended_group gb
4
Overpriced for standard of hotel
Pros:

Beautiful old building

Cons:

Lots of things didn’t work in our room hotel quite shabby in areas

2026-08-07 via Nuitee
K
Kristyna solo_traveller cz
7
2026-08-07 via Nuitee
Y
Yinsheng solo_traveller gb
10
Pros:

2026-08-07 via Nuitee