Royal Hotel

Hotels
•
Britannia Hotels
7.1 (8539 reviews)
St Nicholas St , Scarborough , GB
+44 871 221 0208

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Food quality
Room condition
Hidden charges

Categories

Cleanliness
6.06
Multiple complaints regarding room conditions, including dampness and broken fixtures.
Service
8.53
Staff were friendly but overworked; general service issues noted during peak times.
Location
9.57
Great location, especially for sea views.
Room Quality
6.02
Rooms in poor condition, described as out-of-date with maintenance issues.
Amenities
7.05
Limited amenities and issues with heating; bar closed for events.
Value for Money
7.01
Additional charges for pets and extra fees leave a poor perception of value.
Food and Beverage
5.56
Food quality below average; significant complaints regarding the New Year's Eve meal.
Overall Experience
7.03
Mixed feelings due to location and staff interaction but marred by cleanliness and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:47

Property Description

Luxurious Accommodations
Experience the charm of The Royal Hotel with spacious bedrooms boasting modern bathrooms and complimentary toiletries. Each room features a work desk and tea/coffee facilities for your convenience.

Exquisite Dining Options
Savor delectable dishes from a classic British menu and a diverse wine selection at the Sea View Restaurant. Treat yourself to indulgent afternoon teas in the elegant lounges or the Theatre Bar, all while enjoying complimentary Wi-Fi.

Prime Location
Nestled in a grand period building overlooking South Bay, The Royal Hotel offers easy access to Scarborough Beach and nearby attractions like Scarborough Seafront and Scarborough Harbour. Explore the beauty of North York Moors just a short drive away.

Book your stay at The Royal Hotel for a truly unforgettable experience.

Important information:

There is a surcharge applicable when using the swimming pool.

Please note that this property cannot accommodate hen and stag parties.

Please note that there is no parking available at the hotel.

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LBA

Location

Guest Reviews

7.1
Based on 8539 reviews
Cleanliness: 6.06
Service: 8.53
Location: 9.57
Room Quality: 6.02
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 5.56
Overall Experience: 7.03
J
JO • family_with_children • gb
1
On arrival the staff were rude the lifts wasn’t working a poor disabled man on floor 3 was stuck the staffs response we’
Pros:

The only good thing about this hotel is the location

Cons:

Everything!!!!

2026-09-19 • via Nuitee
J
Jane • extended_group • gb
10
Lovely stay, friendly staff, highly recommend
Pros:

Had a lovely stay at this hotel. The room was clean and comfortable, the staff were friendly and welcoming, and the atmosphere was relaxing. Everything was well looked after, and we really enjoyed our stay. Would happily come back!

2026-09-19 • via Nuitee
R
Richard • couple • gb
10
Comfortable and warm shame about lift has I have trouble on stairs with heart problems
Pros:

We like this Hotel And Have Been Many Times

Cons:

Lift broken

2026-09-19 • via Nuitee
S
scott • solo_traveller • gb
10
2026-09-19 • via Nuitee
K
Kath • couple • gb
9
Lovely hotel, great location. Ignore the bad reviews.
Pros:

Really helpful staff, excellent room. Couldn't have been better.

2026-09-19 • via Nuitee
J
julian • solo_traveller • gb
8
2026-09-19 • via Nuitee
L
Leah • solo_traveller • gb
4
Pros:

Location of the property was in a beautiful setting, staff were friendly enough.
Breakfast was nice.

Cons:

Lift was broken and out of order, saw lots of elderly people and disabled individuals struggling to access upstairs and bedrooms and toilet facilities.
Bedroom very dated, not very clean, no spare pillows etc.

2026-09-19 • via Nuitee
M
Morag • couple • gb
1
So awful we didn’t stay
Pros:

Nothing

Cons:

Everything

2026-09-19 • via Nuitee
L
Lydia • couple • gb
7
Not as good as my previous stays
Pros:

I have been here several times and every time it has been lovely in the rooms I got. The food is good the staff are friendly

Cons:

This time the room was a long walk from the lift very dark and the television didn’t work I asked for a different room on 2nd floor where I always ha previously stayed I got the last one still a long walk to it but it was better even though work men were out side television worked as well

2026-09-19 • via Nuitee
C
Christine • solo_traveller • gb
8
Pros:

The location was very good and the room was lovely with a sea view

Cons:

The furniture had not been dusted for some time and the top of the wardrobe was thick dust

2026-09-18 • via Nuitee
D
Derek • solo_traveller • gb
9
2026-09-18 • via Nuitee
R
Ryan • couple • gb
7
Ok for a budget overnight stay
Pros:

Good location
Staff were mostly friendly

Cons:

The staff working in the room next door at 8am that we could hear word for word

2026-09-18 • via Nuitee
R
Richard • couple • gb
4
Ok.
Pros:

Beautiful entrance

Cons:

Our room no 4 was very disappointing for standard room. Strange low window and beam over bed- looks into back yard with building work going on. Only 1 night though so it didn’t matter too much.

2026-09-18 • via Nuitee
D
Diane • solo_traveller • gb
8
2026-09-18 • via Nuitee
J
James • couple • gb
5
Extractor fan sounded like some one was drilling in the next room
Pros:

Location ok

Cons:

Cleanliness noisey extractor fan in the bathroom stains on kirton and skirting boards

2026-09-18 • via Nuitee
C
colin • solo_traveller • gb
10
2026-09-18 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-09-17 • via Nuitee
M
Martin • solo_traveller • gb
8
Pros:

Location

Cons:

Rooms not cleaned everyday

2026-09-17 • via Nuitee
C
Charles • couple • gb
8
Very happy with location, staff and breakfast.
Pros:

Excellent location. Main areas have obviously been refurbished since our last visit. Breakfast was excellent, good quality ingredients for cooked breakfast.

Cons:

Bedroom still a little teird. More attention needed to quality of paint finishes; tiles in bathroom and cobwebs on high ceilings.

2026-09-17 • via Nuitee
D
DAVID • solo_traveller • gb
9
Pros:

Very good comfortable hotel room. Bathroom was excellent. Check in was easy . Bed very comfortable.

Cons:

Power kept tripping off toward the end of the stay.

2026-09-16 • via Nuitee