Hotel Eloisa - Near Playa de los Muertos

Hotels
•
Independent
7.6 (138 reviews)
Lazaro Cardenas 179, Col. Emiliano Zapata, Puerto Vallarta, 48380 , Puerto Vallarta , MX
52-322-222 64 65

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Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Gift shops or newsstand
Shopping on site
See all facilities

Review Highlights

Pros:
Close to the beach
Staff pleasant
Cons:
Reservation issues
Noisy room
Smelly bathroom

Categories

Cleanliness
6.1
The bathroom was smelly my entire stay, indicating cleanliness issues.
Service
7.1
Staff were pleasant but faced issues with reservation handling.
Location
9.1
Great location, close to the beach and other attractions.
Room Quality
7.6
Room was intended for four adults, but there were concerns with reservation.
Amenities
7.1
Standard amenities consistent with the hotel tier.
Value for Money
7.1
Paid more than expected, which affects perceived value.
Food and Beverage
8.1
Not mentioned; provides standard hotel offerings.
Overall Experience
8.6
Despite some issues, consistent returns suggest a favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:11

Property Description

Welcome to Hotel Eloisa, your perfect coastal retreat near Playa de los Muertos, where sun-soaked adventures await.

Stunning Rooftop Terrace
Take in breathtaking views of the vibrant Puerto Vallarta skyline from our stunning rooftop terrace, the ideal spot to unwind and soak in the sun.

Comfort and Convenience
Stay connected with complimentary wireless internet and enjoy our exemplary concierge services. Our multilingual staff ensures all your needs are met around the clock.

Room Amenities
Experience ultimate comfort in one of our 77 air-conditioned rooms, featuring flat-screen televisions, ceiling fans, and private bathrooms stocked with complimentary toiletries to make you feel right at home.

Don’t miss the chance to indulge in this enchanting experience; book your stay at Hotel Eloisa today!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.6
Based on 138 reviews
Cleanliness: 6.1
Service: 7.1
Location: 9.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 8.6
I
Irina • solo_traveller • us
10
Great hotel in a great location!
Pros:

Very spacious and wonderful room that is located in a great place for shopping and seeing the city.

2026-05-06 • via Nuitee
D
Dinah • family_with_children • ca
8
Great location very accommodating staff, loved the outside room with patio and view
Pros:

Great location, nice staff, accommodatiing for a bit of a late check-out. nothing fancy but totally adequate. and cant beat the location. Be sure to ask for an outside room.

2026-04-30 • via Nuitee
W
Wanda • family_with_children • us
10
2026-04-26 • via Nuitee
J
jonathan • family_with_children • ca
6
Good location - pricey to add a child
Pros:

Good location

Cons:

Pricey compared to other properties plus it cost about another $100 per night to add my 14 year old compared to just 2 people.

2026-03-31 • via Nuitee
S
souheil • couple • ca
4
2026-03-17 • via Nuitee
K
Kelly • couple • ca
10
Pros:

The staff were outstanding, especially during the violence on Feb 22. Although the staff couldn't go home and be with their own families; they did their very best to look after guests. When are planes were canceled and we were still in lock down the hotel comped our stay for Monday. 10 is to small of a number to rate our stay

2026-02-26 • via Nuitee
B
Babiak • family_with_children • ca
9
2026-02-23 • via Nuitee
L
Lazaro • family_with_children • mx
8
Pros:

El personal poco amable.

2026-02-10 • via Nuitee
R
Ric • solo_traveller • us
5
Adequate, but bare bones.
Pros:

The location just about as good as it gets; just one block from the beach! I had a very nice area outside my room where I could sit and enjoy the views of both mountains and the ocean while working on my computer. The staff was friendly and generally helpful. The roof-top terrace with pool was very pleasant and under-utilized. There were times when I was alone on the terrace and in the pool.

Cons:

There was just one electrical outlet in my room. A single bottle of water was provided upon check-in, but none after that. There wasn't any opportunity to purchase more water at the hotel; you had to go to a market for that. Unless you built a sufficient barricade at the shower entrance, both the bathroom and bedroom would flood. Some housekeepers left sufficient linens, others did not.

2026-01-20 • via Nuitee
P
Patrick • solo_traveller • us
8
2026-01-19 • via Nuitee
T
Thomas • solo_traveller • us
8
Great
Pros:

everything

Cons:

Could have in room morning coffee

2026-01-19 • via Nuitee
B
Barbara • couple • ca
6
We have stayed many times at the Eloisa . We love the location and the quiet rooftop pool .
Pros:

Location
Rooftop pool

Cons:

The cost increase is ridiculous
No Breakfast included
Rooftop Bar not open
All night party next door to
Our room and no staff intervention

2026-01-15 • via Nuitee
C
Charlene • couple • us
10
Pros:

Location

2026-01-11 • via Nuitee
H
Hector H • solo_traveller • us
10
2026-01-09 • via Nuitee
R
RENATO ANDRES • extended_group • bo
10
Pros:

Como siempre muy buenas personas y amables

2026-01-06 • via Nuitee
R
RENATO ANDRES • extended_group • bo
10
2026-01-05 • via Nuitee
R
Ruth • couple • ch
10
Pros:

Sehr aufmerksames Personal. Immer hilfsbereit. Sehr sauber gehaltenes Hotel. Lage perfekt!

2025-12-12 • via Nuitee
P
paul • solo_traveller • ca
8
Pros:

Location, staff, price.

Cons:

No hair dryer, no conditioner, pillows are uncomfortable, no body lotions.small pool.

2025-12-03 • via Nuitee
L
Lupercio • family_with_children • us
10
We enjoyed the good food in the area, and all the shopping, I found everything I was looking for. I
Pros:

There was no food there. But I enjoyed the balcony view of the beautiful park and the ocean. The maid s were very helpful, pleasant and nice.

Cons:

There was no shower curtain (WHY) ,and we had a hard time controling the air-conditioning. The man who showed us to our room didn't explain anything to us, just let us in. And pointed to the remote controls, but said nothing to us.

2025-11-27 • via Nuitee
O
OLIVIA • family_with_children • mx
8
2025-11-19 • via Nuitee