Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Fishing
See all facilities

Review Highlights

Pros:
Close to the beach
Staff pleasant
Cons:
Reservation issues
Noisy room
Smelly bathroom

Categories

Cleanliness
6.1
The bathroom was smelly my entire stay, indicating cleanliness issues.
Service
7.1
Staff were pleasant but faced issues with reservation handling.
Location
9.1
Great location, close to the beach and other attractions.
Room Quality
7.6
Room was intended for four adults, but there were concerns with reservation.
Amenities
7.1
Standard amenities consistent with the hotel tier.
Value for Money
7.1
Paid more than expected, which affects perceived value.
Food and Beverage
8.1
Not mentioned; provides standard hotel offerings.
Overall Experience
8.6
Despite some issues, consistent returns suggest a favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:11

Property Description

Boutique Hotel in Romantic Zone
Located in the Romantic Zone of Puerto Vallarta, Hotel Eloisa offers stunning views of Banderas Bay and is steps away from Los Muertos Beach.

Relaxation and Leisure
Hotel Eloisa boasts 2 outdoor pools and a spacious rooftop deck, perfect for unwinding under the sun. Guests can also explore the on-site handcrafts store or savor authentic Mexican dishes at the hotel's restaurant.

Explore and Experience
Guests can easily access downtown Puerto Vallarta for a day of beach activities, water sports, and vibrant nightlife. With fine dining options just minutes away, Hotel Eloisa is the ideal base for a memorable vacation.

Book your stay at Hotel Eloisa now for an unforgettable Puerto Vallarta experience!

Important information:

Upon check-in photo identification and credit card are required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The property cannot guarantee reservations with an AMEX credit card, please use another way of payment (VISA, MC). The reservation can be canceled if an alternate payment is not provided.

The reservations in high season should be totally guaranteed at the moment of reservation, if not will be canceled. (Holidays, Christmas, new year)

Extra person cost per night is $20USD**

Please note that the elevator will be out of service from September 17th until October 20th due to maintenance, with access to the hotel facilities via stairs only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVR

Location

Guest Reviews

Cleanliness: 6.1
Service: 7.1
Location: 9.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 8.6
G
GALAVIZ • solo_traveller • mx
9
2026-08-05 • via Nuitee
A
Armon • couple • um
8
2026-07-17 • via Nuitee
C
Carlos • solo_traveller • us
8
2026-06-20 • via Nuitee
I
Irina • solo_traveller • us
10
Great hotel in a great location!
Pros:

Very spacious and wonderful room that is located in a great place for shopping and seeing the city.

2026-05-06 • via Nuitee
D
Dinah • family_with_children • ca
8
Great location very accommodating staff, loved the outside room with patio and view
Pros:

Great location, nice staff, accommodatiing for a bit of a late check-out. nothing fancy but totally adequate. and cant beat the location. Be sure to ask for an outside room.

2026-04-30 • via Nuitee
W
Wanda • family_with_children • us
10
2026-04-26 • via Nuitee
J
jonathan • family_with_children • ca
6
Good location - pricey to add a child
Pros:

Good location

Cons:

Pricey compared to other properties plus it cost about another $100 per night to add my 14 year old compared to just 2 people.

2026-03-31 • via Nuitee
S
souheil • couple • ca
4
2026-03-17 • via Nuitee
K
Kelly • couple • ca
10
Pros:

The staff were outstanding, especially during the violence on Feb 22. Although the staff couldn't go home and be with their own families; they did their very best to look after guests. When are planes were canceled and we were still in lock down the hotel comped our stay for Monday. 10 is to small of a number to rate our stay

2026-02-26 • via Nuitee
B
Babiak • family_with_children • ca
9
2026-02-23 • via Nuitee
L
Lazaro • family_with_children • mx
8
Pros:

El personal poco amable.

2026-02-10 • via Nuitee
R
Ric • solo_traveller • us
5
Adequate, but bare bones.
Pros:

The location just about as good as it gets; just one block from the beach! I had a very nice area outside my room where I could sit and enjoy the views of both mountains and the ocean while working on my computer. The staff was friendly and generally helpful. The roof-top terrace with pool was very pleasant and under-utilized. There were times when I was alone on the terrace and in the pool.

Cons:

There was just one electrical outlet in my room. A single bottle of water was provided upon check-in, but none after that. There wasn't any opportunity to purchase more water at the hotel; you had to go to a market for that. Unless you built a sufficient barricade at the shower entrance, both the bathroom and bedroom would flood. Some housekeepers left sufficient linens, others did not.

2026-01-20 • via Nuitee
P
Patrick • solo_traveller • us
8
2026-01-19 • via Nuitee
T
Thomas • solo_traveller • us
8
Great
Pros:

everything

Cons:

Could have in room morning coffee

2026-01-19 • via Nuitee
B
Barbara • couple • ca
6
We have stayed many times at the Eloisa . We love the location and the quiet rooftop pool .
Pros:

Location
Rooftop pool

Cons:

The cost increase is ridiculous
No Breakfast included
Rooftop Bar not open
All night party next door to
Our room and no staff intervention

2026-01-15 • via Nuitee
C
Charlene • couple • us
10
Pros:

Location

2026-01-11 • via Nuitee
H
Hector H • solo_traveller • us
10
2026-01-09 • via Nuitee
R
RENATO ANDRES • extended_group • bo
10
Pros:

Como siempre muy buenas personas y amables

2026-01-06 • via Nuitee
R
RENATO ANDRES • extended_group • bo
10
2026-01-05 • via Nuitee
R
Ruth • couple • ch
10
Pros:

Sehr aufmerksames Personal. Immer hilfsbereit. Sehr sauber gehaltenes Hotel. Lage perfekt!

2025-12-12 • via Nuitee