Holiday Inn Express Hotel & Suites Kodak East-Sevierville by IHG

Hotels
•
Holiday Inn Express
8.9 (595 reviews)
3526 Outdoor World Drive , Kodak , US
+1 865-933-0087

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Consistently noted as very clean
Convenient location near interstate
Good/excellent breakfast with friendly staff
Comfortable beds and well-maintained rooms
Accessible/spacious rooms (wheelchair-friendly)
Cons:
Very strict cancellation policy / poor resolution for late cancellations
Elevator outages reported (inconvenience for upper floors)
Occasional small rooms
Parking lot could use better lighting

Categories

Cleanliness
9.6
Repeated mentions of 'clean', 'very clean', 'clean comfortable beds' and 'well-stocked' indicate a very positive cleanliness record.
Service
7.5
Many reviews praise friendly front desk and breakfast staff, but a strong negative around the strict cancellation policy and unhelpful resolution from management lowers this score.
Location
9.3
Multiple comments note a convenient location right off the interstate, quiet and good for visiting local sights—overall very positive.
Room Quality
9.2
Rooms described as spacious (accessible for wheelchair), comfortable beds, and generally well-maintained; one mention of a small room but overall very positive.
Amenities
8.6
Breakfast and basic amenities are praised, but recurring reports of elevators being out of order and a parking-lighting note are negatives.
Value for Money
8.7
Guests note 'good price for the stay' and good overall value; one cancellation dispute affects perceived value for that guest.
Food and Beverage
9.3
Breakfast repeatedly described as excellent/very good with attentive staff—strong positive sentiment for F&B.
Overall Experience
9
Majority of reviews describe wonderful, comfortable stays and repeat visits, tempered by a significant negative experience around cancellation policy for one guest.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location near Great Smoky Mountains
Located just 26 miles from the Great Smoky Mountains National Park, the Holiday Inn Express Hotel & Suites Kodak East-Sevierville offers a perfect retreat for nature lovers and outdoor enthusiasts. Situated off Interstate 40, only 21 miles from Knoxville, our hotel provides easy access to a variety of attractions and activities.

Modern Amenities and Comfortable Rooms
Guests can enjoy a relaxing stay in our well-equipped rooms featuring flat-screen cable TVs, free Wi-Fi, coffee facilities, a microwave, and a refrigerator. Whether you're traveling for business or leisure, our rooms are designed to meet your needs and ensure a comfortable stay.

On-Site Facilities and Nearby Attractions
Take advantage of our indoor pool, gym, business center, and laundry facilities during your stay. Explore nearby attractions such as the Forbidden Caverns, hiking trails, golf courses, and the Tanger Outlet stores for a memorable experience.

Ready to experience comfort and convenience at Holiday Inn Express Hotel & Suites Kodak East-Sevierville? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.9
Based on 595 reviews
Cleanliness: 9.6
Service: 7.5
Location: 9.3
Room Quality: 9.2
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 9.3
Overall Experience: 9
C
Claudine • couple • us
9
Pros:

Not our first time at this location. The breakfast was excellent, the hot food was hot the area was spotless. The fresh grind coffee was a great way to start day two of our road trip. The staff was courteous and professional, made to feel welcome.

2026-11-04 • via Nuitee
M
Mary • couple • us
9
Comfortable, would stay again..
Pros:

The room was spacious enough to easily maneuver my power wheelchair, including the bathroom. The toliet is a little low for a me, but manageable. Staff was quite friendly, especially breakfast staff.

Cons:

could use More lighting in parking lot.

2026-10-31 • via Nuitee
R
Robert • couple • us
10
This is a great place to come back to time and time again.
Pros:

Everything Ive stayed they several times in the past and it's always been a good experience. The area offers some of the best sights and shops to visit and there is always something new.

Cons:

The whole experience was great. My wife had never been there, so I planned this trip for our honeymoon. She had a great time, and we left rested and feeling good about our time there.

2026-10-28 • via Nuitee
J
jeremy • extended_group • us
8
Cons:

They need to be able to have cancelations

2026-10-20 • via Nuitee
T
Theresa • couple • us
10
2026-10-18 • via Nuitee
C
Carolyn • family_with_children • us
10
2026-10-18 • via Nuitee
R
Roxanne • couple • us
10
Wonderful stay
Pros:

Great place to stay

Cons:

We enjoyed everything

2026-10-11 • via Nuitee
B
Brenda • extended_group • us
10
2026-10-07 • via Nuitee
C
Cynthia • couple • us
10
2026-09-17 • via Nuitee
C
Carol • couple • us
10
This is my third visit and continues to be a pleasurable experience.
2026-09-15 • via Nuitee
D
Dan • solo_traveller • us
9
I would recommend this location.
Pros:

Good location, clean, nice breakfast. It is a good place to stay.

Cons:

Nothing

2026-09-13 • via Nuitee
B
Bobbie • solo_traveller • us
10
Fantastic stay!
Pros:

Front desk staff was great!

2026-09-12 • via Nuitee
L
Lawrence • couple • us
9
2026-08-29 • via Nuitee
J
Josh • solo_traveller • us
10
2026-08-18 • via Nuitee
M
marie • couple • us
9
Pros:

The location was right off the interstate yet out of the way and quiet. We found everything to be clean and well stocked. We will most definitely stay here again when traveling through.

2026-08-10 • via Nuitee
A
Annette • couple • us
10
Pros:

breakfast was excellent, hotel was very convenient for getting on and off I40

Cons:

working elevators

2026-08-10 • via Nuitee
M
marie • couple • us
9
2026-08-10 • via Nuitee
T
Tara • solo_traveller • us
10
Pros:

Clean, well-maintained property, easy check in and out. Good price for the stay.

2026-08-09 • via Nuitee
R
Rodney • couple • us
10
We enjoyed our stay
Pros:

Close to interstate. Clean comfortable beds

Cons:

Liked everything

2026-08-05 • via Nuitee
B
biswajitC • solo_traveller • us
9
Good place to stay
Pros:

Very helpful staff
Clean and comfortable beds
Good breakfast

2026-08-04 • via Nuitee