Hotel Indigo Jacksonville-Deerwood Park by IHG

Hotels
•
Hotel Indigo
9.2 (468 reviews)
9840 Tapestry Park Circle , Deerwood Club , us
+1 904-996-7199

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Limited breakfast options
Lack of microwaves in rooms

Categories

Cleanliness
8.44
The rooms were generally clean, but there were instances of limited supplies and some issues noted by guests.
Service
9.91
The staff received high praise for their friendliness and helpfulness, significantly enhancing the overall stay.
Location
9.45
Guests appreciated the convenience of the location, being close to various attractions.
Room Quality
9.4
Rooms were described as clean and comfortable, with great overall design.
Amenities
8.43
Certain limitations on breakfast options were noted, and a microwave was suggested as a needed addition.
Value for Money
9.39
Most guests felt the overall experience justified the price paid considering location and comfort.
Food and Beverage
8.94
While food quality was praised, guests noted issues with breakfast options that lacked friendliness and clarity.
Overall Experience
9.61
Overall a very positive experience with high likelihood of return visits from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:07

Property Description

Lakefront Views and Convenient Location
Located just minutes away from Adventure Landing and Jacksonville Beach, Hotel Indigo offers stunning lake views and easy access to popular attractions.

Modern Amenities and Dining
Enjoy smoke-free rooms with flat-screen TVs, free Wi-Fi, and in-room movies. Indulge in American cuisine at 98 Forty Bar & Bistro with a lakefront patio for a delightful dining experience.

Relaxation and Recreation
Unwind in the outdoor pool or hot tub, stay active in the 24-hour gym, and bring your furry friends along to this pet-friendly hotel. With a prime location near zoos and beaches, Hotel Indigo is your perfect getaway destination.

Book now for an unforgettable stay at Hotel Indigo Jacksonville Deerwood Park.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.2
Based on 468 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 9.61
M
Monica • solo_traveller • us
10
2026-08-10 • via Nuitee
D
Dan • family_with_children • us
7
2026-07-24 • via Nuitee
A
Anabel • family_with_children • us
10
2026-07-20 • via Nuitee
M
Maurice • solo_traveller • us
10
2026-07-12 • via Nuitee
S
Shontelle • couple • us
5
Very peaceful was never interrupted with do not disturb sign up
Pros:

The hotel was nice overall I paid extra for a lake view and didn’t have a lake view at all

Cons:

The fact that the lake view wasn’t available from my room as I paid extra for that feature

2026-06-22 • via Nuitee
D
Damonyae • couple • us
10
2026-06-17 • via Nuitee
R
Reginald • solo_traveller • nl
6
Overall, location and helpful staff made stay worth it
Pros:

Location
Staff was nice and accommodating

Cons:

Unclean bathroom with hair on shower walls and towels
Toilet seat was loose
Floor boards and walls not well kept
Bed sheet did not fit over bed
House keeping did not vacuum floor during stay

2026-05-29 • via Nuitee
C
Chris • solo_traveller • us
10
Great
Pros:

Emilia at front desk

Cons:

Cable system/channels were not easily negotiable.

2026-05-23 • via Nuitee
C
Collier • solo_traveller • us
10
2026-05-21 • via Nuitee
L
Laura • couple • us
10
2026-05-11 • via Nuitee
E
Emily • couple • us
10
It was a great time to self discovery!
Pros:

I loved the outside fireplace. I loved the lake with the ducks and water turkeys. It was very relaxing being able to walk along the lake and having a bench to sit and enjoy the view. It being close to all the shopping is a great plus as well.

Cons:

I chose the wrong food to order.

2026-05-04 • via Nuitee
J
Joshua • couple • us
10
2026-05-02 • via Nuitee
R
Raissa • couple • us
4
Just fine but wouldn’t want to return unfortunately
Pros:

The location was awesome. Located in the middle of a shopping/restaurant area and next to a pond. It was very safe and great to travel alone to. The staff was very nice, everyone was super helpful and kind.

Cons:

Unfortunately the hotel room was not properly cleaned. While the bedding was cleaned the floor had bits of food and vitamins and dirt and dust in the corners. It was like they didn’t even vacuum properly in the room. Also the bathroom was outdated with the toilet not flushing properly from age and the bathroom light taking a long time to turn on properly.

2026-04-27 • via Nuitee
M
Martha • couple • br
7
Localização otima mas custo benefício não vale
Pros:

Confortável

Cons:

Na chegada recepção nos deu um quarto quando entramos tinha hospede no quarto percebemos pelas roupas e malas no quarto

2026-04-21 • via Nuitee
D
Danielle • couple • us
10
2026-04-18 • via Nuitee
A
Abdulaziz • couple • sa
10
Pros:

Elena was very welcoming

2026-04-18 • via Nuitee
C
Cheryl • solo_traveller • us
10
Wonderful stay at Hotel Indigo in Jacksonville.
Pros:

Very central location. Delicious food in the hotel restaurant. Extremely quiet and nice staff.

Cons:

Nothing

2026-04-14 • via Nuitee
J
John • solo_traveller • us
9
2026-03-29 • via Nuitee
S
Shakerrya • extended_group • us
10
2026-03-23 • via Nuitee
V
Veronica • couple • us
10
2026-03-13 • via Nuitee