Quest New Plymouth CBD Apartment Hotel

Hotels
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Quest Apartment Hotels
8.5 (1450 reviews)
21 Currie Street , New Plymouth , nz

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Comfortable beds
Cons:
Housekeeping issues
Additional charges for parking
Slippery bathroom floors

Categories

Cleanliness
7.58
Some reviews mentioned cleanliness issues, such as poor housekeeping and slippery floors.
Service
9.05
Staff received consistently positive feedback for responsiveness and kindness.
Location
9.09
The location was frequently praised for being central and convenient.
Room Quality
8.54
Rooms were generally described as spacious and comfortable.
Amenities
8.57
Most guests were satisfied with the amenities available, but parking fees were a surprise.
Value for Money
8.03
Some guests felt that the extra charges for amenities, like parking, impacted value.
Food and Beverage
8.58
Not mentioned specifically, but reasonable food was noted nearby.
Overall Experience
8.55
Overall stays were portrayed positively with few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Central Location in New Plymouth CBD
Quest Serviced Apartments in New Plymouth offer a prime location right in the heart of the CBD, with the Centre City Shopping Centre just across the road. The award-winning Coastal Walkway is also a mere 2-minute walk away, providing guests with easy access to the best of the city.

Stylish and Contemporary Accommodation
Choose from a variety of modern accommodation options at Quest Serviced Apartments, ranging from open-plan studios with kitchenettes to spacious apartments featuring separate living rooms and fully-equipped kitchens. Enjoy the comfort and convenience of a home away from home during your stay.

Convenient Services and Amenities
Guests at Quest Serviced Apartments can take advantage of free WiFi and parking, along with additional services like a shopping service and restaurant chargeback options with local dining establishments. Explore the nearby Museum Puke Ariki or indulge in the diverse culinary scene just steps away from the hotel.

Experience the best of New Plymouth at Quest Serviced Apartments - book your stay now for a memorable and hassle-free visit!

Important information:

Receptions hours are Monday-Friday 07.00-19.00 hours and Weekends/Public Holidays 08.00-16.00 hours.

24/7 check-in is available to guests arriving outside of these hours via the on-site management team.

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that access to Quest New Plymouth reserved parking is located up Hayton Lane off Gill Street.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    People 12 years old and over stay for NZD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 10 per day.

Location

Guest Reviews

8.5
Based on 1450 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
S
Sharon • extended_group • nz
9
Great location in the centre of town. Everything within walking distant. Would stay again.
Pros:

We stayed here with my cousin who requires help. It was great to have a connecting room and the two bathrooms. Very clean and comfortable for the one night we were there.

Cons:

Nothing

2026-06-21 • via Nuitee
J
Jocelyn • solo_traveller • nz
8
2026-06-20 • via Nuitee
R
Rod • couple • nz
8
Good short term solution
Pros:

Central to CBD, cheap, clean , roomy.

Cons:

Heat pump instructions, wifi wasn't offered, furniture tiring, some powered items were unplugged, eg lights.

2026-06-20 • via Nuitee
P
Phillipa • solo_traveller • nz
8
2026-06-18 • via Nuitee
B
Boris • solo_traveller • nz
10
2026-06-16 • via Nuitee
K
Kelly • couple • nz
10
Amazing as so central to everything .
Pros:

Easy to find carparking on arrival . So close to town , walking distance to everything , quiet , clean the perfect place to stay . Thank you

2026-06-14 • via Nuitee
N
Nigel • solo_traveller • nz
8
Pros:

Good parking, right in the center of town

Cons:

Abit nosey at night

2026-06-14 • via Nuitee
S
Shayne • solo_traveller • nz
10
2026-06-13 • via Nuitee
S
Shalini • couple • nz
8
I enjoyed my stay, staff were helpful and guided me through my journey. The place was clean and convenient.
Pros:

It was convenient for me as I wanted to go around made it easier.

Cons:

No comments

2026-06-09 • via Nuitee
M
Michael • family_with_children • nz
10
2026-06-08 • via Nuitee
K
Katariina • solo_traveller • fi
9
2026-06-08 • via Nuitee
J
Jarem • solo_traveller • nz
10
2026-06-05 • via Nuitee
S
simon • solo_traveller • nz
9
2026-06-05 • via Nuitee
A
alastair • couple • dk
9
2026-06-05 • via Nuitee
I
Ian • solo_traveller • nz
8
Pros:

Great central location, clean and tidy and good value accommodation. We had an apartment which had a large lounge and a spa bath which made it more comfortable. Good to have the ability to access City Fitness gym in staffed hours which was about 5 minutes walk.

Cons:

A little tired but clean and tidy.
Relatively minor but the clothes drier didn't work - and we had to tell reception 3 times to get it looked at (in the end we used the guest dryer on the same floor)

2026-06-02 • via Nuitee
M
Mark • couple • au
6
Cons:

The walls are to thin. I could hear the television in the next room when we were trying to sleep as well he the coversations of people in different rooms.

2026-06-02 • via Nuitee
K
Kristine Joy • extended_group • nz
9
Good stay.
Pros:

Location of the hotel is good. Staff are all accommodating.

2026-06-01 • via Nuitee
B
ballena • couple • nz
10
2026-06-01 • via Nuitee
D
Dawid • couple • nz
8
2026-05-31 • via Nuitee
N
Narinderpal • couple • nz
10
2026-05-24 • via Nuitee