Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Parking challenges
High prices for select amenities

Categories

Cleanliness
7.91
Some reviews mentioned cleanliness issues, with specific mention of mildew in the shower.
Service
8.58
Most reviews complimented the friendly and helpful staff.
Location
8.82
Strongly positive sentiments about the central location and proximity to attractions.
Room Quality
8.37
Generally positive feedback on room comfort and amenities.
Amenities
8.2
Some concerns about the wellness area and parking availability.
Value for Money
8.06
Mixed feelings about value; some found the prices on the higher side.
Food and Beverage
8.31
Positive remarks on breakfast variety and quality, with some concerns about coffee machine capacity.
Overall Experience
8.18
Satisfied experiences overall but noted some issues that affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Stylish Bar and Free Spa
Experience luxury and relaxation at our 4-star-superior hotel with a stylish bar and a complimentary spa. Unwind in the Finnish saunas, steam room, and gym, all available for free use for our guests.

Modern Accommodations
Indulge in our spacious, air-conditioned rooms featuring flat-screen TVs, minibars, and luxurious toiletries in the private bathrooms. With 80 channels on the TV, entertainment is guaranteed during your stay.

Exclusive "THE LEVEL" Experience
Elevate your stay with access to the executive lounge and exclusive hotel services reserved for "THE LEVEL" guests. Enjoy personalized attention and a private space for a truly upscale experience.

Book now to enjoy these premium amenities and more at Meliá Düsseldorf, just a short walk from Düsseldorf’s Old Town and premier shopping destinations.

Important information:

All cots are subject to availability.

Children under the age of 18 are not allowed to access the spa zone unless accompanied by an adult.

Please note private parking is available at the underground car park.

Please also note that guests must provide the credit card used to make the reservation at check- in.

Please note that the additional cost per pet per night is €35.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 3547 reviews
Cleanliness: 7.91
Service: 8.58
Location: 8.82
Room Quality: 8.37
Amenities: 8.2
Value for Money: 8.06
Food and Beverage: 8.31
Overall Experience: 8.18
I
Ivica • solo_traveller • de
10
2026-05-30 • via Nuitee
A
Akiko • solo_traveller • gb
4
Good room, but everything around it was not so good
Pros:

The room was nice and big, with a really comfortable bed and clean interior. The staff all knew English and were very friendly.
There's quick access to a tram around the corner, and an area for taxis to park when they come to pick you up.

Cons:

Our first night there the AC was broken throughout the hotel during the heatwave. This made it impossible to sleep, as not only was the heat keeping us up, but since we had the window open several ambulance sirens rang out throughout the night, and the clatter of the tram by the hotel was extremely loud. We only got 2 hours of sleep and felt horrible the day after. Considering I was here for a networking event, it was really bad.
Luckily they fixed the AC the next day, but it was awful until they did.

The app that you get access to upon connecting to the WiFi was not working either. My partner forgot his toothbrush, and we sent a request through the app to get a dental kit delivered since it was late and we were exhausted. Since it said this service was available 24 hours, we stayed up to see if we would get a reply. Nothing.
The next day we had to go downstairs to request one from the counter, but they had to ask a different staff member to deliver it to our room later in the day rather than just handing it straight to us, which was unfortunate since we were running late so we just had to share a toothbrush....

The mini fridge was also filled with the mini bar items you had to pay for, so we were unable to use it to store any food or drinks that we brought, which was also a bummer and our food went bad in the heat.

It was just an overall really underwhelming experience.

2026-05-30 • via Nuitee
B
Beatrice • couple • de
10
2026-05-30 • via Nuitee
S
Susanne • family_with_children • nl
6
Hotel op ideale locatie
Pros:

Ontbijt

Cons:

Airco was kapot bij 34 graden

2026-05-28 • via Nuitee
P
Petzold • couple • de
8
Gerne wieder!
Pros:

Sehr nettes Personal.

Cons:

Fenster ließ sich nicht richtig öffnen.

2026-05-28 • via Nuitee
M
Maike • couple • de
9
2026-05-27 • via Nuitee
A
Alexander • couple • be
5
The hotel has a great location next to the park, and Düsseldorf is very walkable from here. The property itself looks ni
Pros:

Location!
Next to the park!

Cons:

AC not working. Almost impossible to spend time in the room during a hot day.
Parking - there was no free spot, neither in their (paid) garage, nor in the street.
Gym - some machines not properly functioning, some things broken.

2026-05-26 • via Nuitee
S
Suzan • couple • de
8
2026-05-26 • via Nuitee
J
Johan • couple • be
7
Pros:

Goede kamer, lekker ontbijt

Cons:

Airco werkte niet goed, te warm op de kamer

2026-05-26 • via Nuitee
S
Sacha • couple • be
7
Pros:

Die Lage des Zimmers mit Sicht auf den Park

Cons:

Leider funktionierte die Klimaanlage nicht.

2026-05-26 • via Nuitee
N
Nuno José • solo_traveller • pt
6
2026-05-25 • via Nuitee
I
Ivica • solo_traveller • de
10
2026-05-25 • via Nuitee
M
Marcin • couple • pl
8
2026-05-25 • via Nuitee
J
Julia • couple • de
9
Sehr lange und schöne, große und klimatisierte Zimmer
Pros:

Die Lage ist unschlagbar. Nur 5 Minuten Fußweg durch den Hofgarten und man ist an der Rheinpromenade.

Cons:

Leider ein öffentliches WLAN Netzwerk vom Hotel. Ich hätte mir eins mit Passwort gewünscht. Öffentliche Netzwerke können unsicher sein.

2026-05-25 • via Nuitee
I
Ivica • solo_traveller • de
10
Pros:

Wir hatten insgesamt einen sehr schönen Aufenthalt.
Das Zimmer war sauber und ordentlich, die Atmosphäre angenehm und das Personal jederzeit freundlich und hilfsbereit.
Besonders positiv fanden wir die ruhige Lage sowie den unkomplizierten Check-in.
Auch die Ausstattung entsprach unseren Erwartungen und alles hat zuverlässig funktioniert.

2026-05-25 • via Nuitee
C
Corinna • solo_traveller • de
8
Pros:

Perfekt für einen Kurztrip

2026-05-24 • via Nuitee
R
Rita Maria • couple • lu
8
Pros:

Locación

2026-05-24 • via Nuitee
S
Saskia • couple • de
8
Angenehmer Aufenthalt in guter Lage
Pros:

Sehr gute Lage, modernisierte Zimmer, besonderer Service bei Level-Buchung. Level-Lounge bietet angenehme Atmosphäre mit Getränken und Snacks.

Cons:

Die Klimaanlage funktionierte nicht richtig. Dadurch war es sehr warm im Zimmer, zumal die Fenster nicht voll zu öffnen waren. Die Steckdose am Wasserkocher und Kaffeeautomaten funktionierte nicht.

2026-05-24 • via Nuitee
B
Bart • couple • nl
9
2026-05-24 • via Nuitee
S
Stefan • couple • de
9
2026-05-20 • via Nuitee