Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Parking challenges
High prices for select amenities

Categories

Cleanliness
7.91
Some reviews mentioned cleanliness issues, with specific mention of mildew in the shower.
Service
8.58
Most reviews complimented the friendly and helpful staff.
Location
8.82
Strongly positive sentiments about the central location and proximity to attractions.
Room Quality
8.37
Generally positive feedback on room comfort and amenities.
Amenities
8.2
Some concerns about the wellness area and parking availability.
Value for Money
8.06
Mixed feelings about value; some found the prices on the higher side.
Food and Beverage
8.31
Positive remarks on breakfast variety and quality, with some concerns about coffee machine capacity.
Overall Experience
8.18
Satisfied experiences overall but noted some issues that affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Stylish Bar and Free Spa
Experience luxury and relaxation at our 4-star-superior hotel with a stylish bar and a complimentary spa. Unwind in the Finnish saunas, steam room, and gym, all available for free use for our guests.

Modern Accommodations
Indulge in our spacious, air-conditioned rooms featuring flat-screen TVs, minibars, and luxurious toiletries in the private bathrooms. With 80 channels on the TV, entertainment is guaranteed during your stay.

Exclusive "THE LEVEL" Experience
Elevate your stay with access to the executive lounge and exclusive hotel services reserved for "THE LEVEL" guests. Enjoy personalized attention and a private space for a truly upscale experience.

Book now to enjoy these premium amenities and more at Meliá Düsseldorf, just a short walk from Düsseldorf’s Old Town and premier shopping destinations.

Important information:

All cots are subject to availability.

Children under the age of 18 are not allowed to access the spa zone unless accompanied by an adult.

Please note private parking is available at the underground car park.

Please also note that guests must provide the credit card used to make the reservation at check- in.

Please note that the additional cost per pet per night is €35.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 3620 reviews
Cleanliness: 7.91
Service: 8.58
Location: 8.82
Room Quality: 8.37
Amenities: 8.2
Value for Money: 8.06
Food and Beverage: 8.31
Overall Experience: 8.18
V
Vonklausner • family_with_children • it
9
2026-07-04 • via Nuitee
R
Rubén • couple • es
8
2026-07-04 • via Nuitee
J
Jörg • family_with_children • de
10
2026-07-03 • via Nuitee
F
Frederik • solo_traveller • de
9
2026-07-02 • via Nuitee
V
Viktorija • solo_traveller • lv
10
2026-06-30 • via Nuitee
D
Dorota • solo_traveller • pl
10
Great location overlooking the park. Very helpful staff. Very clean. Lovely breakfast and design.
Pros:

I really enjoyed my stay in this hotel. Great location overlooking the park. Very helpful staff. Very clean. Lovely breakfast and design of the hotel and rooms. Comfortable bed and pillows.

2026-06-30 • via Nuitee
R
Rinat • extended_group • il
9
Excellent hotel in central location
Pros:

Nice reception stuff
Excellent breakfast
Spacious rooms

Cons:

Lunch and dinner in hotel restaurant was less tasty
Public hotel areas air conditioning was not cold enough

2026-06-29 • via Nuitee
K
Kristin • solo_traveller • de
10
2026-06-29 • via Nuitee
W
WEI • solo_traveller • cn
10
2026-06-29 • via Nuitee
E
erdal • family_with_children • tr
8
Definitely stay again but not in hot weather
Pros:

Everything except poor air condition

Cons:

Poor air condition in the room, no air condition in the bar and the lobby

2026-06-29 • via Nuitee
B
Brigitte • couple • de
5
Ok- hat Luft nach oben
Pros:

Zentral gelegen

Cons:

Relativ alte Ausstattung des Zimners .
Der Tepoich roch schlecht
Ein Mini Wasser als Begrüßung auf den Zimner für 2 Personen ist echt schlecht

2026-06-29 • via Nuitee
P
Peter • extended_group • dk
9
2026-06-29 • via Nuitee
V
Viktoriya • solo_traveller • ua
10
2026-06-28 • via Nuitee
L
Leen • couple • de
10
Schönn
2026-06-28 • via Nuitee
Y
Yasmine • couple • be
9
Accueil chaleureux et chambre confortable
Pros:

Bon service client, j’ai été très bien accueilli et le personnel de l’hôtel est pro. J’ai été séjourné dans cet hôtel comme cosplayer pour une convention et je me suis pas sentis jugé, merci.

Cons:

L’emplacement est pas toujours très pratique et il y a des travaux sur la ligne du tram donc il faut marcher depuis l’hôtel mais ce n’est pas de la faute de l’hôtel !

2026-06-28 • via Nuitee
N
Nelly • solo_traveller • de
9
2026-06-26 • via Nuitee
M
Melanie • solo_traveller • de
10
2026-06-23 • via Nuitee
M
Melanie • couple • de
9
Pros:

The Location and An the blonde Lady at the reception

2026-06-23 • via Nuitee
J
Janis • couple • de
5
2026-06-23 • via Nuitee
L
Lisbeth • solo_traveller • de
10
Pros:

Zentrale Lage, sauber, nettes Personal, Zimmer hell und groß. Frühstück in The Level hervorragend.

Cons:

Parkplatz ist teuer aber das Auto ist sicher

2026-06-23 • via Nuitee