Hilton Phoenix Chandler

Hotels
•
Hilton Hotels & Resorts
7.8 (157 reviews)
2929 West Frye Road , Chandler , US
+1 480-899-7400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Big rooms / big beds
Clean rooms and pool (multiple mentions)
Comfortable beds
Quiet and easy to find
Shopping and food nearby
Family-friendly (grandchildren enjoyed)
Cons:
Room cleaning forgotten / delayed
No AC during one stay (required guests to relocate)
Manager unresponsive to HVAC issue
Breakfast/buffet perceived as expensive ($22)

Categories

Cleanliness
9.2
Mixed signals in reviews: multiple guests described rooms and pool as "nice n clean" and one called the room clean, but one guest reported the room was forgotten and not cleaned for two days.
Service
5.5
Service issues reported: a manager refused to address a major HVAC problem causing guests to relocate, and housekeeping was delayed (room forgotten for two days).
Location
10
Consistently positive: described as easy to find, quiet, and with shopping and food nearby — very convenient for guests.
Room Quality
9.6
Room positives noted: big rooms, big beds, comfortable beds and generally quiet; several guests praised room size and comfort.
Amenities
7.8
Mixed: pool is described as nice and clean, but a major amenity failure occurred when the facility had no AC during one stay, significantly impacting that guest's experience.
Value for Money
6.8
Concerns about value from guests: specifically the $22 buffet breakfast and its price were called out as a negative.
Food and Beverage
6.5
Food-related comment focused on breakfast pricing (buffet $22); quality not frequently mentioned, price perceived as high.
Overall Experience
7
Mixed overall: several positive stays (clean, comfortable, good location, nice pool) but one severe negative incident (no AC, had to relocate) lowered the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Luxurious Accommodations
All rooms at the Hilton Phoenix Chandler are elegantly decorated with granite countertops and dark wood furnishings. Enjoy modern amenities such as free Wi-Fi, a 32-inch flat-screen TV with premium channels, and a Cuisinart coffee maker for your convenience.

Dining Excellence
Indulge in a culinary experience at Taste An American Bistro, offering contemporary meals all day. End your evenings at the R Bar with a selection of drinks and appetizers. Start your mornings right at Café 2929 with a variety of Starbucks coffee drinks.

Relaxation and Recreation
Unwind by the spacious outdoor pool and patio that are open year-round. Stay active at the fitness room or soothe your muscles in the whirlpool. With transportation services to local destinations, exploring the area is made easy.

Book your stay at the Chandler Hilton Phoenix for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 157 reviews
Cleanliness: 9.2
Service: 5.5
Location: 10
Room Quality: 9.6
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 6.5
Overall Experience: 7
O
Ori • solo_traveller • il
8
Functional convenient if you’re in chandler
Pros:

Big rooms, big beds

Cons:

Forgot to clean my room, asked after 2 days

2026-10-24 • via Nuitee
L
lucy • family_with_children • us
10
2026-10-19 • via Nuitee
A
amy • couple • us
9
2026-10-15 • via Nuitee
M
Marco • couple • us
9
Very nice!👍
Pros:

Buffet breakfast was $22😬

Cons:

Price of Breakfast

2026-10-12 • via Nuitee
B
Bill • solo_traveller • us
9
2026-09-17 • via Nuitee
M
Maria • couple • us
9
2026-09-07 • via Nuitee
M
Maria • couple • us
10
Great visit
Pros:

Clean and easy to find and quiet

Cons:

N/a

2026-09-07 • via Nuitee
C
Crystal • family_with_children • us
1
Our stay was horrible. The temperature was 120 and the facility had no AC. The manager would not get HVAC in to accommod
Cons:

I didn’t like this day we had to stay somewhere else

2026-08-29 • via Nuitee
A
Anna • solo_traveller • us
8
2026-07-01 • via Nuitee
A
Angelica • solo_traveller • us
10
2026-06-18 • via Nuitee
L
Lisa • couple • us
10
2026-06-17 • via Nuitee
J
joseph • couple • us
10
2026-06-09 • via Nuitee
M
Maria • solo_traveller • us
10
My minnie get away
Pros:

Nice n clean, pool was also nice n clean. Beds are comfortable. Shopping n food near by. My grandbabys loved it

Cons:

N/a

2026-06-07 • via Nuitee
D
Daniele • couple • us
7
2026-06-03 • via Nuitee
V
Vaughn • solo_traveller • us
10
2026-05-31 • via Nuitee
M
Maggie • solo_traveller • us
7
2026-05-20 • via Nuitee
A
Alyse • solo_traveller • us
10
2026-05-04 • via Nuitee
J
JUAN • family_with_children • mx
3
unpleasant check in
Cons:

My check-in experience was quite unpleasant. The receptionist did not assist me properly. When I arrived, she was not at the front desk and I had to look for her in order to be helped.

After that, in a rather unfriendly manner, she told me that my reservation was not showing in the system and that if I had made it through Booking there was nothing she could do. She even suggested that I had made the reservation incorrectly, despite the fact that I was clearly showing her on my phone that the dates were correct.

After asking her several times to please check again and search more carefully, my reservation finally appeared in the system.

I had already been driving for four hours, and the reason I choose good hotels is precisely to avoid situations like this. Unfortunately, the receptionist’s attitude made the experience very uncomfortable and left me with little desire to return.

2026-04-28 • via Nuitee
F
Florentina • solo_traveller • us
8
2026-04-25 • via Nuitee
I
I6527IDyvonnem • Business
10
Great hotel and staff
Pros:

I travel frequently to this area this is my "go to" hotel. The staff is very helpful and friendly, I am always greeted by Jeff and Justin with a smile and a a very welcome feeling. I am very particular about where my room is located in the hotel and they are very accommodating to that. The rooms are very nice and clean, it's a nice quiet hotel in a quiet area, the food in the restaurant is good and they have a little coffe/snack shop downstairs. There is a large bar area for all who like a night cap. There is also a Chuck E Cheese next door if you need entertainment for your kiddos. I have been a customer at this hotel for several years, it is a great place to stay if you're in town looking for a hotel.

2026-04-23 • via Tripadvisor