Hyatt Select Richmond Airport

Hotels
•
Hyatt Place
8.4 (655 reviews)
4401 South Laburnum Avenue , Richmond , us
+1 804-549-4865

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location with nearby amenities
Cons:
Cleanliness issues with bugs
Inconsistent amenities and breakfast options

Categories

Cleanliness
7.89
There were issues with cleanliness including reports of ants and ladybugs in the rooms.
Service
9.16
Staff was friendly and accommodating, with positive comments on their helpfulness.
Location
9.4
Great location with easy access to restaurants, shopping, and the airport.
Room Quality
8.35
Rooms were spacious and comfortable but had issues with outdated facilities.
Amenities
7.88
Some amenities, like the pool and breakfast options, were lacking and not up to standard.
Value for Money
8.34
Reasonable value given the location, despite some setbacks.
Food and Beverage
7.39
Breakfast options were subpar, leading to a lower score in this area.
Overall Experience
8.76
Overall a decent stay with some highlighted issues but positive aspects as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:29

Property Description

Spacious Rooms with Modern Amenities
The Hyatt Place Richmond Airport offers spacious rooms with 42-inch flat-screen TVs, wood furniture, and iPod docking stations. Guests can relax in the comfortable seating area and enjoy the convenience of a refrigerator in each room.

Dining Options and Fitness Facilities
Indulge in made-to-order cuisine at the hotel's Bakery Café, which also serves Starbucks coffee, beers, and wines. Start your day with a daily continental breakfast buffet in the large breakfast area. Stay active at the 24-hour gym with cardio equipment or take a refreshing swim in the indoor pool.

Convenient Services and Nearby Attractions
Benefit from the free shuttle service to/from Richmond International Airport and utilize the business center with a printer. Explore nearby attractions such as the Virginia Museum of Fine Arts and the shops at White Oak Village just steps away.

Book your stay at Hyatt Place Richmond Airport for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 655 reviews
Cleanliness: 7.89
Service: 9.16
Location: 9.4
Room Quality: 8.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.76
C
Chimere • solo_traveller • us
9
Pros:

The room lay put

Cons:

Nothing

2026-07-22 • via Nuitee
S
Shapalox • solo_traveller • us
10
2026-07-20 • via Nuitee
L
Lisa • family_with_children • us
2
We definitely escaped the heat, got to sleep in a bed and got fed
Pros:

There was a bed Had an ice machine to keep drinks cold in sink, had a decent breakfast not enough syrup. 24 hour coffee tea bar downstairs. Pregnant lady working front desk was able to give my son a muffin and water when we checked in she was really sweet. (We were without power for 13 hours in the heat before deciding to check in)

Cons:

Floor sunk in in places under carpet and in bathroom , Hair on carpet, thin floors we were told my kids were making to much noise walking around even though we checked in late. door in bathroom separating from wood, hair in shower, not enough soap or body wash, ants everywhere, fridge didn’t work, A/c was stuck on artic blast luckily we used a pillow to block some of the air. some of towels had blue fibers on them. Very expensive for last minute check in but cheaper then some. shared microwave in hallway. By the time you warm up your food, the food is cold before you get it to your room.

2026-07-20 • via Nuitee
D
Desi • solo_traveller • us
6
2026-07-18 • via Nuitee
Y
Yasmin • family_with_children • ae
8
2026-07-18 • via Nuitee
A
Amare • couple • us
6
Very clean, very comfortable , the shower just didn’t work at all..
Cons:

Shower didn’t work

2026-07-13 • via Nuitee
2
26RichardS • Business
2
Worst Hyatt Experience
Pros:

Worst Hyatt Experience. The hotel just flipped to a select and clearly was not ready. Also why would Hyatt try and degrade the brand with Motel 6 like quality. Maybe this hotel didn't get it right?

2026-07-12 • via Tripadvisor
C
Cathy • family_with_children • us
10
COMFORTABLE!
Pros:

THE LOCATION WAS GREAT, THE ONLY THING THAT WAS DIFFERENT FROM LAST COUPLE YEAR WHEN I STAY WAS BUFFET HAS CHANGED.

Cons:

I DID'T LIKE THAT BUFFET HAD CHANGED, I RAVE ABOUT IT TO MY FAMILY AND FOUND IT HAD CHANGED.

2026-07-10 • via Nuitee
K
Kendra • family_with_children • us
6
Would’ve been perfect if not for the heat issue.
Pros:

We just needed a place to sleep before flying out of Richmond, and it was close to airport. The staff was great, and they were clearly working hard on updating the rooms which was nice.

Cons:

We just happened upon a room in which the AC malfunctioned in the middle of the night (just the worst of luck) when we just needed sleep so badly. When I awoke at 4am, the system was blowing heat instead of air, and the thermostat was reading over 80. Thankfully the maintenance staff immediately fixed it when they arrived, but that was at 8am when the room was 85 degrees. It was rough.

2026-07-08 • via Nuitee
M
Mohammed • family_with_children • us
10
2026-07-05 • via Nuitee
8
868rameezak • Family
4
Lowkey Selling
Pros:

I’m giving this two stars for two reasons. One is that the breakfast area did not have much space and there were not very many options. Usually when I think of hotel breakfast I think of a wide variety m of different breakfast foods. There was not enough space to get breakfast and there were tables in that area. The second reason is that our shower was broken and so was the toilet. Other than that, the rooms was pretty clean and the beds were comfy.

2026-07-04 • via Tripadvisor
A
Asalah33 • solo_traveller • us
8
2026-07-03 • via Nuitee
J
Jamie • solo_traveller • us
6
Pros:

Clean hotel, good location

Cons:

Breakfast was a disappointment, staff wasnt very informative at check in

2026-07-02 • via Nuitee
K
Kamran • family_with_children • us
9
2026-07-01 • via Nuitee
K
Krit • solo_traveller • th
8
2026-07-01 • via Nuitee
F
Ford • solo_traveller • us
9
My stay was very good
Pros:

Very well kept. Close to the shopping center and restaurants.

Cons:

There was nothing that I didn’t like

2026-06-29 • via Nuitee
L
Lisa • couple • us
10
2026-06-29 • via Nuitee
F
Ford • couple • us
9
Very satisfied
Pros:

Very clean and well kept

Cons:

There was nothing that I didn’t like

2026-06-29 • via Nuitee
S
Sylvan • solo_traveller • us
10
2026-06-29 • via Nuitee
A
Andre • couple • us
2
Pros:

Location

Cons:

The hotel charged me more than what I was quoted on Booking

2026-06-22 • via Nuitee