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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Kid-friendly buffet
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Outdoor furniture
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Wine/champagne
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Fruits
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Steam room
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Walking tours
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in the elegant rooms at Macdonald Old England Hotel & Spa, each equipped with modern amenities and picturesque lake views. Relax in plush robes and enjoy complimentary toiletries for a truly pampering stay.
Culinary Delights
Savor the exquisite flavors at the award-winning restaurant, offering a menu filled with locally sourced ingredients. Unwind at the Terrace Bar and Lounge with delightful light meals or classic afternoon teas, perfect for a leisurely break.
Relaxation and Wellness
Take advantage of the state-of-the-art leisure center, complete with a gym, swimming pool, and rejuvenating spa facilities. From the calming sauna to the indulgent beauty treatments, immerse yourself in a world of tranquility and luxury.
Experience the epitome of luxury and relaxation at Macdonald Old England Hotel & Spa. Book now to secure your tranquil getaway by Lake Windermere.
The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.
Please note that extra beds are only possible in certain room types and must be confirmed by the property prior to arrival.
Please note that the elevator cannot take full size wheelchairs, making the Restaurant not accessible for guests in wheelchairs.
For guests staying on a Dinner, Bed and Breakfast rate you can enjoy a £30 allowance per adult towards food and children’s meals are charged as taken
When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.
Location
Guest Reviews
Checked in early & room superb, ground floor, 2 easy chairs. Super bathroom with bath & separate shower.
First 2 mornings at breakfast was a shambles. Buffet style but table with choices not clean, lots of dropped food (scrambled egg/ beans/tomato). I asked for poached eggs but told not available! One tray with one choice of ham & one choice of cheese!
Not enough waiting staff.
Stunning views, friendly, professional staff.
The spa staff and treatments were fabulous as were the facilities.
Breakfast included was lovely however could have been warmer and a little more organised.
£25 per night for the car park I feel was expensive and overpriced.
Breakfast was lovely but there appeared to be a lack of staff to organise it well. Food was a little cold.
الموقع على البحيرة
Location and building were lovely. Staff resolved any queries quickly. Comfy bedrooms.
Wi-Fi was a bit intermittent. Breakfast menu needs updating regarding accurate allergen information. More seating around the pool would also be a bonus.
We had lovely rooms overlooking the lake. Location of the hotel was perfect by the kae and easy walking distance to shops and restaurants. Breakfast had a full range of hot food ordered from a menu and cold continental buffet style. The breakfast room had a lovely view overlooking the lake. It was very nice to recieve complimentary bottled water each day.
The main room door was not very soundproof with noisy guests talking loudly outside and hearing every word spoken. Bathrooms were a little cramped. Had trouble operating the safe. Parking for £25 a day is a bit steep.
In a good place
Breakfast was very poor - coffee no better than water and food had dried out before serving
Great location and pool and spa were excellent
Breakfast service was very slow and not clearly structured.
Bar closed at 2200 if not before.
Amazing area. More than we expected, fabulous area, the air show from the aircraft over head was incredible and unexpected, spa, reception breakfast was fantastic
Highly recommended
Nothing
Location
Location was perfect
I didn't like we had to pay £75 for parking, the breakfast was very poor, the sausages were solid. The hotel was lacking attention to detail. I know it is an old building, but it was very tired. Round the pool was dirty with clumps of hair. We paid £35 per night on top of the £500 and odd we paid (and the £75 parking) for an up grade. The view was lovely and the bed was comfy but very underwhelming for the price!
Location is excellent. Food is superb and staff are lovely.
In a great location. We had a lake view from our room.
Breakfast was very disappointing. We book Macdonald hotels because they normally have great hot freshly cooked breakfasts. This time it was a buffet because of “problems in the kitchen.” The food was lukewarm, the sausages had been reheated at least once and the scrambled egg left a lot to be desired. Macdonald hotels are not cheap and when the reason you booked is not up to scratch it is very disappointing.
Not good
Location ok
A lot of the cooked breakfast was cold
Would not cook poached or boiled eggs on request only scrambled eggs
Fire alarm went off twice while having breakfast 2 different days had to evacuate
Gas problem so could not cook eggs or serve fish chips
View not panoramic as displayed on booking .com website
Overall not good value for money and not as described in booking .com booking page!
Towels dirty
Basin cracked
No LUXURY shampoo or conditioner as described on booking com website
Wardrobe doors kept coming off runners
Bar costs extortionate 15.00 for an Approl
Food bland and not hot
Heater in room not working
No concierge on arrival
Tv difficult to navigate
WiFi poor or not working
Main bar area paper hanging off ceiling very tired
Corridors same very tired
Staff moaning about lack of staff when questioned about service
Ice available in room and notice says call reception for ice no phones in room !!!!
Location
Room had a tiny window
Adjoining room so noisy
Hot and cold running shower at same time
Breakfast cold and only scrambled eggs as the staff said they had no gas which i thought was ridiculous as i asked for boiled egg or fried egg
Whole place needs a facelift its like an old peoples home
The location is fabulous - right on the lake shore in the heart of Bowness on Windermere close to all the shops and restaurants
Where to start …. It is so sad that Macdonald have let this iconic hotel become so tired and shabby. I suppose for as long as people are willing to spend £250 per night they won’t invest - but it really is well past its best. The staff need to have a property they are proud to work in not the bored, quiet indifference that seems to pervade the Old England. Stick to the cereals on the breakfast - my partner had a really bad stomach after the eggs. Also if you do end up staying there and find yourself in room 307 - check whether the vibrator left by a previous inhabitant is still under the bed side table. We did tell reception it was there but I’m far from confident they would remove it.
The location was fantastic
The room was small, and not well maintained. It was dusty and had stains. You had to pay £25 per night for parking that we weren't made aware of before we arrived. The TV didn't work. And the lights in the room were on a time. When I told staff on reception they just smirked.
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