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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Concierge service
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Allergy-free room
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Kid meals
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Heated pool
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Outdoor furniture
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Fruits
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Key card access
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in the elegant rooms at Macdonald Old England Hotel & Spa, each equipped with modern amenities and picturesque lake views. Relax in plush robes and enjoy complimentary toiletries for a truly pampering stay.
Culinary Delights
Savor the exquisite flavors at the award-winning restaurant, offering a menu filled with locally sourced ingredients. Unwind at the Terrace Bar and Lounge with delightful light meals or classic afternoon teas, perfect for a leisurely break.
Relaxation and Wellness
Take advantage of the state-of-the-art leisure center, complete with a gym, swimming pool, and rejuvenating spa facilities. From the calming sauna to the indulgent beauty treatments, immerse yourself in a world of tranquility and luxury.
Experience the epitome of luxury and relaxation at Macdonald Old England Hotel & Spa. Book now to secure your tranquil getaway by Lake Windermere.
The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.
Please note that extra beds are only possible in certain room types and must be confirmed by the property prior to arrival.
Please note that the elevator cannot take full size wheelchairs, making the Restaurant not accessible for guests in wheelchairs.
For guests staying on a Dinner, Bed and Breakfast rate you can enjoy a £30 allowance per adult towards food and children’s meals are charged as taken
When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 20 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 14 years old stay for £25 per person per night when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The staff were really helpful and polite. Hotel was beautifully looked after.
The beds were just too soft, when you prefer a firmer mattress. Only complaint I have. Many thanks for a lovely stay.
ロケーション
Good
Fantastic location (which is why the cost was quite high), friendly staff, parking available at a cost.
Breakfast allowed for all dietry needs (my wife is Coeliac)
Room was OK, thats it.
Good view of the lake.
Bathroom extractor not working, grout missing from floor tiles with sharp edges.
Mattress was awful, obviously quite old with massinve roll together, pillows were very dense and uncomfortable.
Whole place could do with a lick of paint I think.
Definitely not a 5 star any more.
Cost.
It was a really lovely stay, we love the charm and character of the hotel. The location is amazing as well. Car park was really easy to find too.
Nothing
Location and access to the lake and shops
Nothing , it had charm and character
We used this hotel for 3 nights B&B as a base for seeing family nearby and for that it was fine. Fabulous location lakeside in the centre of the village. We got nights 3 for the price of 2 offer but at full price it wouldn't be good value. Staff generally pleasant and helpful. But it needs some upgrades and general tweaking to make it any where near a luxury property.
Check-in: we knew in advance that there is a charge of a whopping £25 per night for parking but what they don't say is that the car park isn't on site, although it's only a short walk. You have to unload your bags and leave them in the lobby while you drive to the car park, and in reverse on check-out. There was a coach party there so less pressure on the car park, don't know if it would be large enough if all residents had cars.
Room: we had a "standard king" which was huge but poorly lit and generally drab, with a TV which was far too small for the size of room; the bathroom was very nice with both a full-size tub and separate shower. No air con and only small windows, a fan was provided but the room remained surprisingly hot despite the weather being only average. A little more attention to housekeeping would have helped (two mismatched bulbs in the main overhead light, and a broken hook on the back of the bathroom door).
Food: we only used the restaurant for breakfast; the hot menu was only adequate, with no fish options such as kippers or haddock and there was a supplement for eggs benedict and eggs royale; the cold buffet was very basic; the restaurant itself overlooks the garden, with the lake beyond, but some of the window frames were in poor condition; we had sandwiches in the bar for lunch one day which were fine but took ages to arrive although there were very few other customers.
General ambience: an old building on a "difficult" site and our room was in a newer wing, so lots of corridors and odd corners, but the older corridors upstairs were oppressively gloomy and the newer parts were lighter but also drab; the large lounge bar had an atmosphere of faded gentility and there were some public spaces which seemed to serve no useful purpose - a large seating area outside the restaurant, a small lounge between the lobby and the main lounge, a "Library" without a single book (probably mostly used as a meeting room) and a small "Residents' Lounge" which had a bar counter but no stocked bar, because no residents would have wanted to use it.
Overall, if the price is right, it's a perfectly adequate base, but don't expect 5 star luxury or even 4 star. Given its great location, some capital investment and better attention to detail could make it fabulous.
Location
Views
Decoration
Pool
Breakfast
Garden
That there was no air-conditioning
Great location and some of the staff were lovely, some were not so
Property needs a refresh decoration throughout…. Quite tired in lots of places
The property decor is a little tired looking, the room was big, the staff were amazing.
The balcony view sold it for us.
The breakfast were poor, looked like shop bought produce rather than locally sourced, and to be ask to pay for eggs in a different way was insulting.
Breakfast was nice
绝佳的位置，就在湖边，出门走1分钟就到游船码头。床品很舒服
只有电扇，房间很热
淋浴水很小
毛巾该更换了
The old decor and architecture, the view and the comfy bed
The food in the restaurant
I had planned a weekend as a Christmas gift, had lots of contact with the hotel to ensure the “added extras” were ready and in place for an extra special weekend away. Everything was as planned, staff were exceptional, the food was amazing and facilities were of a very high standard. Very appreciative of everyone involved in the planning, nothing too much trouble. Thank you all.
Nothing at all, everything was perfect
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