Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and wonderful hotel
Amazing staff
Excellent breakfast buffet
Cons:
No electric kettle
Major construction work outside

Categories

Cleanliness
8.86
Specifically mentioned as a wonderful clean hotel.
Service
9.13
Staff was amazing and helpful, which enhanced the stay.
Location
9.17
Wonderful hotel close to the historical district.
Room Quality
8.62
Rooms were spacious.
Amenities
8.65
Good amenities like a spa, but a kettle is missing.
Value for Money
8.61
Fair price for the local restaurants.
Food and Beverage
9.16
Incredible breakfast, and local drinks were delightful.
Overall Experience
9.03
Overall a very enjoyable stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:28

Property Description

Historic Elegance in Central Palermo

Rooftop Breakfast and Wellness Club
Indulge in a rich breakfast on the rooftop terrace while overlooking the stunning cityscape. Unwind in the fitness centre, sauna, Turkish bath, or hydromassage pool at the wellness club, with exclusive discounts on spa treatments for guests.

Convenience and Excursions
From LCD TVs and free Wi-Fi in rooms to the option to rent laptops, bicycles, and boats, Hotel Porta Felice offers convenience at every turn. Explore the nearby Botanical Gardens, seaside promenade, and even arrange exciting excursions to the surrounding islands.

Luxurious Amenities Await
Pamper yourself with beauty treatments and massages, or make use of the meeting rooms for business needs. With a blend of luxury and practicality, Hotel Porta Felice ensures a memorable stay in Palermo.

Book your stay at Hotel Porta Felice now and experience the perfect blend of historic charm and modern convenience.

Important information:

Please note that in case of early departure, the entire amount of the reservation will be charged.

Please note that drinks are not included when booking dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children from 2 years old to 8 years old stay for € 25 per person per night when using an available extra bed.
    People 9 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 148 reviews
Cleanliness: 8.86
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 9.03
S
Soizic couple fr
8
Hôtel propre et personnel agréable
Pros:

Avec mon fils, nous sommes arrivés en fin de journée, et nous avons été agréablement accueilli par une dame qui nous a parlé en français
Nous avons beaucoup apprécié

Cons:

Nous avons demandé un petit déjeuner à emporter pour le dernier jour, car nous prenions l’avion très tôt et franchement déçu du contenu un yaourt, une pomme des biscottes cassé et un petit peu de confiture et de Nutella. C’était franchement un peu juste pour le prix du petit déjeuner.
Nous aurions aimé plutôt de la brioche et une boisson chaude à emporter aurait été bien ou un petit jus d’orange
Sinon rien à dire pour le Service

2026-06-17 via Nuitee
F
francesca solo_traveller it
9
Piacevole soggiorno
Pros:

La stanza era ampia e i letti comodissimi.
Lo staff sempre molto disponibile e gentile.
Ottima la colazione.

Cons:

L' ascensore è un po' difettoso, andrebbe sistemato.

2026-06-16 via Nuitee
N
Noel couple gb
10
Great location, to explore Palermo, 15 walk from the station, 2 minute from the sea, 5 mins from the bars, shops, restau
Pros:

Lovely property, clean, space, lovely breakfast, great staff

Cons:

None

2026-06-16 via Nuitee
F
Francois solo_traveller fr
8
Pros:

Bon emplacement, idéal pour les visites

2026-06-09 via Nuitee
I
isbister couple gb
9
Fab Sicilian stay
Pros:

Historic , well located and designed for a holiday in Palermo . Great breakfast food.

Cons:

Check your sat nav. It’s easy to find without driving on very narrow roads . Weirdly a basic press the button coffee machine at breakfast rather than a top quality coffee machine that you expect in Italy.

2026-06-08 via Nuitee
J
Joline couple us
7
A good location with welcoming staff.
Pros:

The location and rooftop bar.

Cons:

There was no coffee available in our suite or glassware. They expected us to drink coffee and wine from paper cups

2026-06-04 via Nuitee
O
Ottavio Benzoni solo_traveller it
9
2026-05-31 via Nuitee
K
katie solo_traveller ie
8
Pros:

Hotel is well located on a quiet street and the staff are all very nice. We used the gym and while small, was perfect. Breakfast was lovely on the terrace and the staff there were very friendly and accommodating. The bedroom was lovely with Hugh ceilings

Cons:

The air-conditioning kept breaking in our bedroom but it did eventually get fixed.

2026-05-30 via Nuitee
Şule couple tr
8
Pros:

Tesisin konumu çok iyi çalışanlar iş ciddiyetine sahip , otel temiz ,kahvaltı lezzetli , özellikle odamızın balkondan manzarası şahane

Cons:

Odamız çok güzel bir tarihi manzaraya karşı keyifliydi ancak sanırım restoranın altında kaldığımız için Sandalye gıcırtıları çok oluyordu. Lobi çok küçük birlikte oturup keyif yapabilecek bir ortam sunmuyor. Klima bazen çalışıp bazen devam ediyor ve çok sesli çalışıyor maalesef genel olarak değerlendirme yapacaksam
Temiz sakin bir semtte lezzetleri kaliteli
Bir otel.

2026-05-28 via Nuitee
F
Ful family_with_children tr
9
Thank you
Pros:

Kind staff at a perfect location!

2026-05-27 via Nuitee
K
Kim couple gb
8
2026-05-25 via Nuitee
C
CATHERINE couple gb
10
Pros:

Naomi on reception was very welcoming & gave us lots of information about the surrounding area.

The breakfast was such a treat!!!
Mattie covering the breakfasts was also very warm & welcoming to us. He gave us some great tips of things to see & do!!!

The location was excellent & all the shops & restaurants are within walking distance.

We shall be coming back to stay with the rest of the family when we introduce them to Palermo!!!

2026-05-22 via Nuitee
O
Oliver family_with_children at
8
2026-05-17 via Nuitee
S
sergio solo_traveller it
9
Pros:

Ci tornerei molto volentieri

2026-05-14 via Nuitee
A
Andrea couple cz
10
Pros:

Poloha hotelu je skvela a nadherny vyhlad z terasy.

2026-05-05 via Nuitee
G
Georg solo_traveller de
7
Pros:

Gute Lage zum historischen Zentrum. Schöne Dachterrasse.

Cons:

Zimmer zur Strasse mit doch sehr störenden Strassengeräuschen. Baustelle unmittelbar vor dem Hotel mit Beginn der Bauarbeiten gegen 6:30.

2026-04-30 via Nuitee
R
Regina solo_traveller it
8
2026-04-29 via Nuitee
F
Frank couple dk
9
2026-04-29 via Nuitee
R
Ronald couple us
8
Room was large and the bathroom was well lit. Convenient for a short stay.
Pros:

Clean and in a nice location. We were able to walk to most of the recommended sights.

Cons:

Asked for a robe and was told that they were only available to the spa patrons. No complimentary bottle of water. The shower has very little water pressure. Would prefer a walk in shower instead of a tub. Air conditioning is poor but we asked for a fan and was given one.

2026-04-19 via Nuitee
J
jaofjp family_with_children us
10
Excellent hotel
Pros:

Beautiful hotel. Excellent breakfast. Quiet location.

Cons:

A bit of a walk to stores.

2026-04-07 via Nuitee