Causeway 353 Hotel

Hotels
8.3 (11038 reviews)
353 Little Collins Street , Melbourne , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Room quality issues
Need for maintenance

Categories

Cleanliness
8.09
The rooms were generally clean but showed signs of needing maintenance.
Service
8.56
Staff were friendly and helpful, despite some service lapses.
Location
9.1
Great central location with easy access to public transport and eateries.
Room Quality
7.55
Some issues with room types and amenities, but overall comfortable.
Amenities
8.08
Basic amenities provided, but some guests noted a need for improvements.
Value for Money
8.54
Good location for the price, overall a fair value.
Food and Beverage
8.09
Plenty of nearby dining options, though hotel-specific dining comments are absent.
Overall Experience
8.36
An overall enjoyable stay with some feedback for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:30

Property Description

Stylish Modern Rooms
Experience comfort and luxury at Causeway 353 Hotel with stylish modern rooms featuring LCD TVs, en suite bathrooms, and air conditioning for a relaxing stay.

Convenient Facilities
Enjoy the convenience of a fitness centre, steam room, and business centre during your stay at Causeway 353 Hotel, catering to all your wellness and business needs.

Prime Location
Explore Melbourne's vibrant culture and entertainment with international eateries, cafes, and shops at your doorstep. With major attractions like Bourke Street Mall just 300 metres away, immerse yourself in the best of the city.

Book your stay at Causeway 353 Hotel now to indulge in a perfect blend of comfort, convenience, and prime location for an unforgettable Melbourne experience.

Important information:

Please note that guests must provide a valid credit card. The name of that credit card must match the guest's name on the booking confirmation.

Please note that your credit card may be pre-authorized for the amount equal to the first night’s accommodations prior to your arrival. Pre-authorization of credit card number given during booking process will be carried out by the hotel 7 days prior to your arrival date. If the credit card is found to be invalid during pre-authorization, you will be contacted to provide an alternative credit card number. All guests are required to provide a valid credit card for pre-authorization purposes.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 11038 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.36
P
Pooja family_with_children in
8
2026-07-04 via Nuitee
D
Davis solo_traveller nz
8
No title
Pros:

- The location
- Friendly staff
- The bath

Cons:

- No air conditioning control
- No kitchenette

2026-07-04 via Nuitee
T
Tanya extended_group au
8
2026-07-03 via Nuitee
J
Jan solo_traveller au
7
Second stay
Pros:

Second time stayed here, comfortable beds.
Great venue, easy to find cafes, trams and Shopping'. Would stay there again. All reception and cleaning staff were all lovely.

Cons:

Shower was hard to adjust to perfect temperature

2026-07-03 via Nuitee
M
Maryanne couple au
10
2026-07-03 via Nuitee
T
Tumema solo_traveller au
9
2026-07-03 via Nuitee
S
Sally extended_group au
8
Clean, comfortable, easy location
Pros:

Room was bigger than we expected with 3 single beds.
Reception was helpful when we couldn’t get the tv working
Great bagel place near by!

2026-07-03 via Nuitee
I
irene solo_traveller au
7
2026-07-03 via Nuitee
A
Ailada couple au
7
2026-07-03 via Nuitee
M
Megan solo_traveller us
8
A nice property but may be no such thing as an American bathtub
Pros:

Nice room, in an odd little commercial alley but with good walking access to downtown. Very nice lobby staff.

Cons:

I had specifically asked for a bath tub because I hadn't had a bath in 2 months. What I got was more of a hot tub with a showe. The hot tub features obviously hadn't been used in a while because when I ran it dead bugs came out. Also, they did not have notice that you needed to close the door when running the shower, which was the only way to get water into the tub, and I accidentally tripped the fire alarm, which I wouldn' havet, if there had been signage as there is in the hotel I'm staying at now. I'm seriously surprised a nice hotel.Can't have a better bathroom exhaust system than that , but I also done understand why the only way to fill the tub with water was through the shower head.

2026-07-02 via Nuitee
T
Tamsin couple au
10
Pros:

Very helpful staff and a great location. Great value.

2026-07-02 via Nuitee
P
Preet extended_group au
8
2026-07-01 via Nuitee
J
Jayde couple au
10
2026-06-30 via Nuitee
L
Leslie George solo_traveller au
8
2026-06-30 via Nuitee
F
Franka couple au
10
2026-06-30 via Nuitee
L
Lorena Joy extended_group au
7
2026-06-29 via Nuitee
L
LouiseVerushce solo_traveller au
9
Had a wonderful stay.
Pros:

The hotel was so central. Perfect location for everything we had to do. The staff were very helpful and friendly, the room was clean and had everything we needed. We will definitely stay there again.

2026-06-29 via Nuitee
M
Margot S family_with_children au
6
Ask questions re deposit and scanning personal ID
Pros:

Location - easy access to the CBD, theatres and lane ways for great out of the way restaurants.

Cons:

I requested twin ( sisters travelling) but double was provided. The $100.00 deposit still hasn't been refunded to my account after 9 days, when I was told it would be returned within approx 48 hrs!!!!
Advise persons booking this hotel to beware of this system.
I've already called the hotel to complain, but was brushed off saying .....'refunds take time"!!!!!
PLUS the reception demanded by drivers licence and scanned it!!!!!!!

2026-06-29 via Nuitee
A
Adrianne family_with_children nz
9
Pros:

Fantastic location
Excellent value
Would stay again
Comfortable beds and helpful friendly staff

2026-06-29 via Nuitee
B
Bec solo_traveller au
9
2026-06-29 via Nuitee