Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast selection
Helpful staff
Cons:
Room size issues
Cleaning inconsistencies
Slow elevators

Categories

Cleanliness
7.51
Some guests noted that cleaning wasn't thorough, affecting their experience.
Service
8.48
Mixed reviews on service quality; some found staff helpful while others mentioned unreliable communication.
Location
9.52
Multiple reviews praised the convenient location, close to amenities and attractions.
Room Quality
6.97
Feedback highlighted issues like small room sizes and poor toilet conditions.
Amenities
8
Basic amenities met expectations but some improvements requested, like better towels.
Value for Money
8.16
Generally viewed as good value for the price.
Food and Beverage
8.81
The breakfast buffet received positive feedback for its selection.
Overall Experience
8.18
Overall guest experiences varied but leaned positive due to location and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:01

Property Description

Prime Location
Located just minutes away from multiple MRT stations, Ibis Singapore on Bencoolen is the perfect base for exploring the vibrant heart of Singapore.

Modern Comfort
Experience modern comfort in our air-conditioned rooms with stylish decor, Sweet Bed by ibis, and in-room amenities for a relaxing stay.

Dining Delights
Indulge in a culinary journey at TASTE Restaurant offering a wide selection of international and local dishes, complemented by light snacks and drinks at Le Bar.

Book your stay at Ibis Singapore on Bencoolen for a memorable and convenient experience in Singapore.

Important information:

All guests are required to present the same credit card used to make or pay for the reservation at check-in. In the event that a guest is unable to present the same credit card used for a nonrefundable booking, please contact the hotel reservation team to arrange an alternative payment method. Failure to do so may result in the hotel exercising its right to cancel the reservation upon arrival.

We are currently upgrading our lobby and guest elevators from 7 October 2025, between 8:30am and 6:00pm daily. During this period, you may experience some noise while we work towards enhancing our facilities. We appreciate your kind understanding and patience as we make these improvements to serve you better.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 1132 reviews
Cleanliness: 7.51
Service: 8.48
Location: 9.52
Room Quality: 6.97
Amenities: 8
Value for Money: 8.16
Food and Beverage: 8.81
Overall Experience: 8.18
R
Raini • couple • bn
9
Great
Pros:

Convenient area

2026-05-30 • via Nuitee
T
TEE • solo_traveller • sg
7
2026-05-30 • via Nuitee
F
Francinilla • solo_traveller • ph
10
2026-05-28 • via Nuitee
R
Ravikumar • couple • in
5
Stay would have been delightful had they taken care of the above aspects
Pros:

Location, neatness and ambience

Cons:

No assistance for carrying luggage even for Senior citizens; no complimentary water at all

2026-05-27 • via Nuitee
M
Mich L.J. • extended_group • tw
8
2026-05-26 • via Nuitee
D
Dayal • solo_traveller • id
10
Pros:

Location very close to MRT
Lots of shopping malls and nice restaurants

Cons:

Wish there was a pool for the price paid

2026-05-26 • via Nuitee
M
Melvin • solo_traveller • my
7
2026-05-25 • via Nuitee
Y
yogeshud • solo_traveller • in
9
2026-05-25 • via Nuitee
Y
Yogavigneshwaran • family_with_children • in
7
2026-05-25 • via Nuitee
M
Mungai • solo_traveller • ke
8
Pros:

Access to Public transport

2026-05-25 • via Nuitee
S
Shane Goh • solo_traveller • sg
9
Pros:

Convenient to amenities and late check out available.

Cons:

The bathroom cleanliness needs improvement as mold started to form since my previous stay with IBIS BENCOOLEN.

2026-05-25 • via Nuitee
B
Bediz • solo_traveller • tr
8
2026-05-25 • via Nuitee
H
HÜSNÜ • couple • tr
4
2026-05-25 • via Nuitee
M
MIO • extended_group • jp
7
2026-05-25 • via Nuitee
T
Tatsuya • solo_traveller • jp
5
2026-05-24 • via Nuitee
G
Gaurav • family_with_children • in
8
2026-05-22 • via Nuitee
T
Tin Chi • extended_group • hk
8
2026-05-21 • via Nuitee
J
JAGADEESH • family_with_children • us
9
Was great
Pros:

Nice location. Walkable to metro, restaurants and Little India

Cons:

Does not have pool

2026-05-18 • via Nuitee
R
Ruth • couple • au
8
A very pleasant stay for a couple of nights
Pros:

Comfortable. Location is excellent

Cons:

Room and bathroom is quite small

2026-05-17 • via Nuitee
T
TURAN • solo_traveller • tr
1
2026-05-17 • via Nuitee