Novotel Suites Reims Centre

Hotels
Novotel Suites
8.4 (1229 reviews)
1 Rue Edouard Mignot , Reims , fr

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues in facilities
Value for money concerns

Categories

Cleanliness
7.73
Mixed reviews; mentioned as clean, but some comments about facilities indicate areas for improvement.
Service
9.2
Consistently highlighted as friendly and helpful across multiple reviews.
Location
8.24
General praise for being near city center and accessible, but some mentions of not being centrally located.
Room Quality
8.69
Positive sentiment regarding spacious and comfortable rooms.
Amenities
8.22
Amenities mainly mentioned positively, though some guests found certain facilities lacking.
Value for Money
7.68
Mixed feelings about pricing not matching quality of the amenities.
Food and Beverage
8.73
Breakfast mentioned positively, though there were specific complaints about availability.
Overall Experience
8.7
Overall satisfaction is high with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:48

Property Description

Central Location
Novotel Suites Reims Centre is conveniently situated in the heart of Reims, just minutes away from the TGV Train Station and the Reims Champagne Congrès.

Comfortable Suites
The hotel offers spacious suites with modern amenities such as a satellite TV, private bathroom, and even an Espresso coffee machine for that perfect pick-me-up.

Convenient Facilities
Enjoy a daily buffet breakfast, stay connected with free WiFi, work out in the fitness room, and make use of the business centre. Unwind at the hotel's bar, Comptoirs Nomades, after a busy day exploring the city.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Novotel Suites Reims Centre now.

Important information:

Please note that the hotel offers parking but spaces are limited and subject to availability and cannot be guaranteed.

Children under the age of 16 have a free breakfast and stay free using existing bedding in the parent’s room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.4
Based on 1229 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.7
I
Iana solo_traveller fr
8
2026-05-23 via Nuitee
P
Pourtau solo_traveller fr
1
Pros:

L'emplacement

Cons:

C’est la première fois que je vis une expérience aussi décevante dans un hôtel de cette catégorie.
Voir des femmes de ménage assises dans les escaliers juste devant ma porte avec leurs téléphones portables, pendant que des chariots encombrent le couloir durant des heures, est déjà assez surprenant.
Mais découvrir au petit déjeuner une accumulation de plateaux, tables sales et chaises non débarrassées, donnant l’impression que tout le monde est passé avant vous sans qu’aucun service ne soit assuré, est tout simplement incroyable.
Lorsque je signale très gentiment à une serveuse qu’il n’y a plus d’eau dans la machine à café, sa réponse est : « Non mais ça, ça m’étonnerait », comme si j’inventais la situation, alors que je cherchais simplement à rendre service.
À cela s’ajoutent des consommations facturées alors qu’elles n’ont jamais été prises, notamment un café.
Franchement, pour un hôtel de ce standing, c’est inadmissible. L’établissement n’est absolument pas à la hauteur de ce qu’il prétend offrir, et je déconseille fortement cette adresse.
Je partagerai également cet avis sur Google afin que d’autres clients soient informés.

2026-05-21 via Nuitee
J
Jo-Ann solo_traveller ca
10
Raving about Reims
Pros:

Excellent location to the train station, easy to walk to all the restaurants. Quiet location. Great lobby vibe and bar. The bartender is exceptionally friendly and efficient. Nice snacks and a water bottle filling machine in the lobby. The rooms are suites so have a bar frig & microwave and a Nespresso machine with daily coffee refills which is much appreciated. The bed was very comfortable and we loved the separate toilet room with sink and the separate shower. We would definitely stay here again when in Reims.

Cons:

Nothing

2026-05-20 via Nuitee
M
Mohammad Ali couple th
10
2026-05-19 via Nuitee
M
Murielle couple fr
10
Un plaisir d’y revenir
Pros:

Le confort le calme le service en général

Cons:

Le petit dej là même chose tout les jours

2026-05-18 via Nuitee
B
Bethany couple gb
8
Pros:

Very big room, comfy bed, shower AND bath. Loved the Rituals shower gel/ hand soap. Great value for money and great location

Cons:

No milk in the room with the coffee facilities

2026-05-15 via Nuitee
T
Thijs extended_group nl
7
Fijn verblijf, alles wat je nodig hebt als je alleen komt om te slapen.
Pros:

Alles wat je nodig hebt op goeie locatie!

Cons:

Alles zoals verwacht.

2026-05-14 via Nuitee
N
Noel couple be
9
Reposant
Pros:

Hôtel très calme et le personnel très sympathique, chambre spacieuse.
Je recommande

Cons:

Seul petite remarque négative.
Le chaud du petit déjeuner n'était pas chaud surtout les œufs brouillés, si non tout le reste était très bien

2026-05-13 via Nuitee
J
Jonna family_with_children se
7
2026-05-11 via Nuitee
D
Daisy family_with_children de
7
2026-05-11 via Nuitee
P
Paul family_with_children gb
8
2026-05-09 via Nuitee
R
Roberto family_with_children it
6
2026-05-08 via Nuitee
R
Roulin family_with_children ch
8
Pros:

Tres bon petit dejeuner

2026-05-07 via Nuitee
R
Richard family_with_children gb
8
2026-05-04 via Nuitee
C
Corinne extended_group be
6
j'ai connu mieux !
Pros:

Le personnel qui est très aimable.

Cons:

Je suis assez déçue... 250€ la nuit et même pas une bouteille d'eau dans la chambre à l'arrivée... Les sanitaires sont conçus comme ceux des bateaux et "étriqués" et, j'avais la vue sur l'arrière de la gare de chemin de fer avec le bruit des conversations des personnes attablées à l'extérieur du bar.

2026-05-04 via Nuitee
C
Carole couple gb
8
A great hotel and would recommend
Pros:

An exceptionally clean, large and comfortable room

Cons:

Although a short walk to the main town, there is nothing around the hotel.

2026-05-04 via Nuitee
V
Valeria family_with_children fr
8
2026-05-03 via Nuitee
A
Anneleen couple be
9
2026-05-03 via Nuitee
I
ivanfebbo solo_traveller it
10
Pros:

Location, Cleaning, dimension of the room, super comfy bed

2026-05-03 via Nuitee
S
shaun couple gb
9
2026-05-03 via Nuitee