Holiday Inn Columbus-Hilliard by IHG

Hotels
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Holiday Inn Hotels & Resorts
8.9 (273 reviews)
5495 Maxwell Place , New Rome , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Clean and comfortable rooms
Excellent location
Cons:
Blood on sheets
Dirty towels
Too soft pillows
AC noise

Categories

Cleanliness
8.25
Several reviews indicated cleanliness but also mentioned issues like blood on sheets and dirty towels, impacting the score.
Service
9.25
Multiple reviews highlighted friendly and helpful staff, contributing to a positive service experience.
Location
9.25
Guests praised the hotel's proximity to shopping and dining, indicating a very favorable location.
Room Quality
8.75
Rooms were described as clean and comfortable, although some had issues with AC noise.
Amenities
8.75
Guests enjoyed the breakfast and amenities provided, with comments on the coffee maker and bottled water.
Value for Money
8.95
Overall positive sentiment regarding value, although some questioned the extra cost for breakfast.
Food and Beverage
8.75
Breakfast received consistent praise, although one review mentioned a wish for more variety.
Overall Experience
9.25
Overall guest satisfaction was high, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:11

Property Description

Convenient Location
Holiday Inn Columbus-Hilliard, just 6 miles from Ohio State University, offers easy access to nearby attractions.

Modern Amenities
Enjoy the comfort of spacious rooms with flat-screen TVs, free Wi-Fi, and convenient kitchen appliances.

Dining and Fitness Options
Indulge in American cuisine at Hoorah’s Bar and Grill, or keep up with your fitness routine at the 24-hour gym.

Book your stay at Holiday Inn Columbus-Hilliard for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any room including breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit: USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 273 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.95
Food and Beverage: 8.75
Overall Experience: 9.25
B
Brandon • solo_traveller • us
10
Pros:

Very clean, and nice water pressure.

Cons:

Nothing

2026-05-26 • via Nuitee
W
William • solo_traveller • us
10
2026-05-25 • via Nuitee
V
Virginia II • solo_traveller • us
9
Pros:

The staff are nice, good services.

Cons:

None

2026-05-22 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Friendly staff

2026-05-19 • via Nuitee
M
Matthayaporn • couple • us
8
2026-05-13 • via Nuitee
C
Carolyn • solo_traveller • us
7
2026-05-11 • via Nuitee
S
S812IUerics • Solo travel
10
Great hidden gem!!
Pros:

Great location, friendly staff and very helpful, room was great, hotel clean and safe, ate at bar/restaurant, manager Joe was very informative and bar manager suggested food special, was pleasantly surprised how good and reasonable prices were…definitely will return due to a friendly staff and clean hotel

2026-05-09 • via Tripadvisor
A
Aleksandr • couple • us
9
2026-05-09 • via Nuitee
W
W7991XZlarryt • Couples
10
Great adult beverage
Pros:

I can tell you this if you go to the bar, it will be amazing, the bartender is awesome and makes amazing drinks. Ryan you are the man!

2026-05-07 • via Tripadvisor
E
evelynsI9691AN • Friends getaway • Huber Heights, Ohio
10
Great stay
Pros:

Beautiful hotel and rooms are so clean and roomy. Ryan the bartender was fantastic and made some great drinks, he is the best. We love staying here.

2026-05-07 • via Tripadvisor
D
dpacey316 • couple • us
10
Great staff, clean hotel and comfy bed.
Pros:

Good selection of breakfast, and they had my favorite, sausage gravy and FRESH biscuits, instead of three-day-old, hard, dried out biscuits like other places have. My wife said the coffee was GREAT coffee. Good flavor!

Cons:

NA

2026-05-04 • via Nuitee
G
Glenda • couple • us
9
2026-05-04 • via Nuitee
J
John • solo_traveller • us
10
Perfect for my needs.
Pros:

I’ve been here each time I travel to Columbus. I like the proximity to I70. They have a wonderful filling breakfast they offer. Friendly staff and updated property. I really like this hotel.

Cons:

Getting from the property to Renner road and turning left to get to Rome road can be very busy at certain times of the day. I wish they had a hot tub on the property. It is a bit pricey to stay at this hotel. Nothing negative per se. These are just observations I’ve made over the years staying here.

2026-05-04 • via Nuitee
A
Adam • solo_traveller • us
10
2026-04-27 • via Nuitee
J
jasonhX2766BJ • Business • Lagrange, Ohio
2
Horrible experience - get your guests license plates
Pros:

Clearly they don’t take the license plates of their guests. Was up all night due to a car alarm that refused to shut off right out in front of the main entrance.
Needless to say I only got about 3 hours of sleep.

2026-03-16 • via Tripadvisor
R
Ryan • family_with_children • us
8
2026-01-19 • via Nuitee
C
Cyndie • extended_group • us
10
2026-01-19 • via Nuitee
R
Rebecca • family_with_children • us
9
Clean and comfortable
Pros:

Very clean and comfortable. The staff were very friendly and the breakfast was delicious!

Cons:

Nothing about the property that I didn’t like. However I didn’t like how expensive it was and I would assume it was up charged due to the Buckeye Country fest going on the same day we arrived. It seems all the hotels increased their price significantly.

2026-01-19 • via Nuitee
R
Richard • couple • us
8
2026-01-19 • via Nuitee
D
David • extended_group • us
6
2026-01-19 • via Nuitee