Protea Hotel by Marriott Bloemfontein Willow Lake

Hotels
Protea Hotels by Marriott
8.1 (1167 reviews)
101 Henry Street, Willows , Bloemfontein , za

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Great amenities
Cons:
Room size is small
Food quality varies
Cleanliness issues in common areas

Categories

Cleanliness
7.74
Mixed reviews regarding cleanliness; some praised it, others mentioned issues.
Service
8.71
Consistently mentioned as friendly and helpful by several reviewers.
Location
8.75
Location praised for convenience and proximity to amenities.
Room Quality
7.2
Some reviews mentioned small room sizes and issues like the air conditioning.
Amenities
8.73
Amenities like the pool and grounds were appreciated, though some areas could be improved.
Value for Money
7.69
Mixed perceptions on value, particularly regarding food pricing.
Food and Beverage
7.24
Noted as a point of disappointment by several guests.
Overall Experience
8.71
Most guests enjoyed their stay and mentioned they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:16

Property Description

Modern & Luxurious Rooms:
Protea Hotel by Marriott Bloemfontein Willow Lake offers modern and luxurious rooms for a comfortable stay during your visit. The rooms are designed to provide a relaxing and stylish environment for guests to unwind after a day of exploring the city.

Convenient Amenities & Facilities:
This hotel boasts a range of convenient amenities and facilities to enhance your stay. From a swimming pool to a conference room, restaurant, bar & lounge area, and internet access, guests have everything they need at their fingertips. Additionally, limited room service and undercover parking add to the convenience and comfort of your stay.

Ideal Location for Exploring:
Situated on the border of King's Park, the hotel provides a great base for exploring Bloemfontein. With nearby attractions like Loch Logan Waterfront, Mimosa Mall, and Kingspark/Vodacom Stadium, guests can easily immerse themselves in the city's vibrant culture and entertainment options.

Experience luxury, convenience, and an ideal location at Protea Hotel by Marriott Bloemfontein Willow Lake. Book now for an unforgettable stay.

Important information:

Please note that NO firearms and/or weapons are permitted on these premises. Any firearms and/or weapons found or brought onto these premises will be dealt with in accordance with Marriott’s policies and procedures in this regard. The owner, manager and/or operator of the hotel reserves the right to refuse or deny entry to these premises should a person be found in possession of a firearm and/or weapon contrary to Marriott’s policies and procedures and/or contrary to any applicable laws or fail to comply with Marriott’s policies and procedures in this regard.

The owner, manager and/or operator of the hotel and its directors, officers, employees, agents and representatives will not be held liable for any loss, claim, damages or injury resulting from firearms and/or weapons being brought onto these premises and/or being stored on these premises, by whomsoever caused or arising from the negligence or gross negligence or wrongful acts or omissions of the owner, manager and/or operator of the hotel or its directors, officers, employees, agents and representatives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 1167 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.71
A
Alsona solo_traveller za
6
2026-06-15 via Nuitee
N
Naledi couple za
9
2026-06-08 via Nuitee
M
Mamahlaku solo_traveller za
10
Pros:

Staff hospitality, clean rooms, good food

Cons:

Nothing

2026-06-07 via Nuitee
M
Melissa solo_traveller za
7
Pros:

Rooms were clean and comfortable. Staff were helpful and kind.

Cons:

Omitted to inform us that we were eligible for discount because we were 12 people...

2026-06-01 via Nuitee
M
Mankwe solo_traveller za
7
Pros:

The food was exceptional and I love the peacocks that are roaming around the property. The staff were super friendly.

2026-05-31 via Nuitee
D
David J couple za
2
When we arrived there was a whole host of guests to book in and only 1 person at reception to book the guests in! I wait
Pros:

Nothing.I will not stay there again.

Cons:

There are no lifts if you do not stay on the ground floor and you have to carry your luggage up the stairs.

2026-05-28 via Nuitee
Z
Zelda solo_traveller za
4
Pros:

Location

Cons:

The hotel seriously needs refurbishment. The carpets are worn and furniture dilapidated. Not on Protea hotel standards.

2026-05-28 via Nuitee
P
Puleng solo_traveller za
8
Pros:

Our room was clean 👌, friendly staff

Cons:

Misunderstanding about us paying for one person for breakfast even though I booked and paid for 2. I wanted to use the hairdryer and it hah dust on it, maybe it should be kept in the drawer to prevent that again

2026-05-24 via Nuitee
B
Barnard couple za
8
Good
Pros:

Location

Cons:

Bad AC noise in room. Analogue TV signal

2026-05-23 via Nuitee
G
GEORGE solo_traveller za
8
2026-05-22 via Nuitee
G
GEORGE solo_traveller za
8
2026-05-22 via Nuitee
S
Stuart couple za
8
2026-05-17 via Nuitee
B
Boitshoko couple za
1
Cons:

I was given a room that was already allocated to someone else with a note addressed to Mr Miya and when i finally got a different room there was an empty bottle of water at the door and the pillow cases were dirty

2026-05-17 via Nuitee
K
Kopraal solo_traveller za
9
2026-05-17 via Nuitee
J
Juliette couple za
8
2026-05-17 via Nuitee
A
Adidja solo_traveller za
10
2026-05-15 via Nuitee
P
Palesa couple za
6
2026-05-13 via Nuitee
R
Ryan couple za
7
Excellent Stop Over Destination
Pros:

The breakfast was awesome, the beds were comfy and it was perfect for a one night stop over. The staff are very friendly and helpful.

Cons:

The rooms are quite small but are adequate

2026-05-11 via Nuitee
X
Xolani couple za
9
2026-05-11 via Nuitee
A
Andre and Almari couple za
9
Very pleasant
Pros:

Excellent service

2026-05-11 via Nuitee