Holiday Inn Express Hotel & Suites Fresno South by IHG

Hotels
•
Holiday Inn Express
8.5 (147 reviews)
Intersection Of Jensen Ave, 2660 South 2nd St, Fresno, California, 93706 , Fresno , US

Facilities

Elevator
Fitness facilities
Conference space
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Internet access in public areas - high speed
Smoke-free property
Free wired internet
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms and comfortable beds
Convenient location near food options (In‑N‑Out)
Consistently good breakfast
Fast check-in/out and shuttle service
Cons:
Pool/hot tub problems (dirty, roaches, closed, not well heated)
Highway/noise disruption for some rooms
Occasional room issues (hair in tub, scaled showerhead, toilet problems)
AC or HVAC units sometimes hard to use or weak
Billing/check-in issues (double charge, wait for room, no luggage cart)

Categories

Cleanliness
7.5
Mixed signals in reviews: many guests explicitly said rooms and linens were clean, while multiple reports noted hair in the tub, roaches in/around the pool, a dirty outside pool area, and scaled shower fixtures — overall slightly below average cleanliness.
Service
10
Service is a clear strength: numerous comments praise friendly, helpful and fast staff (specific shout-outs to employees and shuttle driver, and mentions of great check-in/out service), so Service is rated very highly to reflect consistently positive staff feedback.
Location
9.5
Location is frequently praised as convenient (close to In‑N‑Out and many food options) though several guests noted highway noise for rooms on the highway side; overall location is a strong positive with a minor noise caveat.
Room Quality
8
Rooms are described as nice, clean and comfortable (comfortable beds, recommendable), but there are repeated minor issues: finicky AC units, occasional toilet problems requiring room moves, old tubs and scaled showerheads — good overall but with room-related issues.
Amenities
7.5
Amenities are mixed: breakfast is consistently good, but pool/hot tub problems are repeatedly reported (dirty pool, roaches, city-closed signage, low temperature, poor heating) and fitness options are limited — amenities somewhat below ideal.
Value for Money
8
Value impressions vary: many guests praised comfortable rooms and included breakfast (positive value drivers), while a few explicitly said it was not worth the price or noted billing issues (double-charged incidentals) — overall slightly above average value.
Food and Beverage
9
Food (breakfast) receives strong, repeated praise across reviews — described as really good/delicious with many options; this category scores high based on consistent positive mentions.
Overall Experience
8.5
Overall experience is generally positive: multiple guests report great stays, friendly staff, clean rooms and good breakfast, though noise, pool/amenity issues and occasional service hiccups temper some stays — an overall solid rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Rejuvenate and Stay Fit: Indulge in the spa tub and 24-hour fitness center available at the hotel to unwind after a busy day.

Convenient Amenities: Enjoy complimentary wireless internet, buffet breakfast, wired internet access, and a 24-hour business center for a comfortable stay.

Event Spaces and Room Features: With 334 square feet of conference space and well-equipped guestrooms featuring modern amenities like pillowtop beds, refrigerators, and more, our hotel is perfect for both leisure and business travelers.

To experience all these upscale amenities and more, book your stay at Holiday Inn Express Hotel & Suites Fresno South today!

Important information:

  • Pool access available from 8 AM to 10 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 147 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
J
Jose
10
Pros:

Nice place

2025-10-08 • via Nuitee
D
DOUGLAS
10
Pros:

With a long line at In-N-Out, long wait to enter parking lot

2025-09-30 • via Nuitee
J
Jovana • family_with_children
10
Pros:

Great service easy booking , checking in and out. Great staff !!! Friendly and they make you feel welcomed .

2025-09-24 • via Nuitee
P
Pamela • family
8
Pros:

Hair all over tub

2025-09-22 • via Nuitee
L
Leslie
2
Pros:

We booked the wrong location my error. Stayed 45 minutes and left. Want a refund.

2025-09-22 • via Nuitee
A
ANA
10
Pros:

The rooms are very nice and clean. The staff very polite. I would recommend this hotel 100%.

2025-09-21 • via Nuitee
A
Andrea • family
10
Pros:

Great staff, self parking great, lots of fast food options nearby.

2025-09-21 • via Nuitee
P
Pedro • family_with_children
10
Pros:

We had a great experience here and the service was exceptional.

2025-09-21 • via Nuitee
V
Vanessa
4
Roaches
Pros:

the pool had roaches in it the kids had to net them out disgusting.

2025-09-15 • via Nuitee
B
Benito • family
4
Pros:

Check in is supposed to be at 3pm, They made me wait until 4 for the room, air conditioner hardly working,

2025-09-15 • via Nuitee
D
Daniel
10
Pros:

Very conveniente location

2025-09-09 • via Nuitee
S
Stacey • partner
10
Pros:

Busy surroundings… however, facility is clean and tidy. Check in staff was friendly. No luggage cart when checked in for our bags.

2025-09-09 • via Nuitee
J
Juan • family_with_children
10
Pros:

Clean, friendly. A little busy around property do to many food options

2025-09-07 • via Nuitee
V
Verified traveler
4
Needs to invest in upgrades - noise cancel windows
Pros:

No bath mat for, slipping protection in bath/shower, was double charged for incidentals $80 twice, freeway noise kept me up all night, staff seemed unfamiliar with consistent rules

2025-09-02 • via Nuitee
A
Aaron
8
Pros:

The staff were wonderful! The breakfast was as described. The room was clean, as were the linen. The highway noise on the highway side rooms would not be tolerable for tue average person. I drive semi, so it was ok for me but not great. The pool and hot tub have a sign saying they were closed by the city after an inspection was done, so i couldnt even enjoy time in the pool. The fitness center only has cardio machines and stuff for yoga.
Overall good place but not worth the price.

2025-08-28 • via Nuitee
E
Estefania • friends
10
Pros:

Rooms were very clean. Breakfast was delicious and really good service.

2025-08-25 • via Nuitee
V
Vigen
10
Pros:

Wery nyce.

2025-08-23 • via Nuitee
A
Anthony • partner
10
Pros:

Me and my girlfriend loved this hotel, beds were nice and it was right across from in-&-out so it was a huge plus.
Only thing would be the AC unit is a little weird to figure out, but once you got it, it works nice 👍

2025-08-15 • via Nuitee
E
Esgar
10
Pros:

Good service

2025-08-15 • via Nuitee
J
Johnny • family
10
Pros:

Great location

2025-08-13 • via Nuitee