Pousada De Viseu

Hotels
Pestana Hotel & Resorts
9.1 (2977 reviews)
Rua Do Hospital , Viseu , pt

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful location and hotel
Friendly and helpful staff
Spacious rooms
Cons:
Issues with room cleanliness
Air conditioning problems
High service fees for room service

Categories

Cleanliness
8.71
Some complaints about room maintenance and cleaning service.
Service
9.99
Very friendly and helpful staff were frequently mentioned.
Location
9.72
Great location mentioned multiple times, easy access to local attractions.
Room Quality
8.67
Some guests found room comfort lacking due to AC issues.
Amenities
9.2
Varied opinions on spa and amenities, some found them lacking.
Value for Money
8.16
Concerns over breakfast value and service charges.
Food and Beverage
8.71
Breakfast generally received mixed reviews.
Overall Experience
9.68
Overall positive stay with some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Luxurious 19th-century Pousada De Viseu in Viseu

Spacious Rooms and Spa Facilities: Enjoy the comfort of rooms with parquet floors, modern furnishings, and amenities like minibar and flat-screen TV. Unwind at the spa facilities and outdoor swimming pools.

Electric Vehicle Charging Points: Stay eco-friendly with our EV charging points, making it convenient for you to recharge during your stay.

Stylish Restaurant and Scenic Views: Indulge in traditional dishes at our stylish restaurant and admire panoramic city views from some rooms' furnished balconies.

Experience the charm of Viseu at Pousada De Viseu Hotel, just a short walk from the picturesque Florestal de Fontelo park. Book now for a memorable stay!

Important information:

Prior to their arrival, guests are kindly requested to specify their bedding preference for any room type. Please specify the extra beds required, if any. Please specify the number of adults or children under 12. This can be noted in the special request box during booking.

When travelling with dogs, please note that an extra charge of 30€ per pet, per night applies. Please note that a maximum of 1 dog is allowed. Please note that the property can only allow dogs with a maximum weight of 15 kilos.

Please note that pets are only allowed in some of the property’s public areas. Upon check-in, please ask the front desk for more details.

Please note that only 1 extra bed or baby cot can be accommodated, on request. Charges may be applicable.

Please note that the property reserves the right to pre-authorise credit cards prior to arrival. Full payment for the accommodation is due upon check-in time.

Please note that for reservations of 6 rooms or more, different policies will apply.

Reservation is required to use the indoor pool. It opens from 8:00 am to 9:00 pm, with a maximum daily use period of 1 hour. Swimming cap is mandatory. Hot water circuit (jacuzzi, sauna and Turkish bath and tropical shower) requires advance booking, and the maximum daily use period is 1 hour.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 2977 reviews
Cleanliness: 8.71
Service: 9.99
Location: 9.72
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 9.68
V
Vittorio family_with_children it
8
2026-06-27 via Nuitee
A
Andries solo_traveller nl
10
Pros:

Is een geweldig hotel in het centrum en goed faciliteiten goed onbijt buffet

Cons:

Alles was goed

2026-06-27 via Nuitee
P
Pedro solo_traveller pt
10
Pros:

Adorámos a estadia, tudo 5*

Cons:

.

2026-06-26 via Nuitee
L
LIONEL couple fr
4
NUL JE SUIS VENU PLUSIEUR FOIS LA PROCHAINE FOIS J IRAI AILLEUR JE NE REVIEDRAI PLUS
Pros:

RIEN

Cons:

PARKING PAYANT 18E PAR JOUR POUR LES CLIENT INADMISSIBLE SERVICE BAR NUL PAS LES MATCH DE FOOT DE LA COUPE DU MONDE DISPONIBLE DANS LES CHAMBRES PETIT DEJEUNER MOYEN HOTEL SOIS DISANT DE LUXE A REVOIR PAS DE SERVICE ROOM CHAMBRE SANS DOUCHE DI FICILE POUE UNE PERSONNE HANDICAPE BREF NUL

2026-06-25 via Nuitee
M
Marize solo_traveller br
10
Ótima escolha!
Pros:

Quarto muito confortável, instalações limpas e bonitas

Cons:

Papel higiênico poderia ser melhor
Faltou body lotion no banheiro

2026-06-25 via Nuitee
A
alain couple fr
10
2026-06-24 via Nuitee
C
Cláudia family_with_children pt
10
Ótimo
Pros:

Gostei de tudo menos a parte de pequeno almoço

Cons:

O valor do pequeno-almoço era muito alto por dois dias
Pensei que era incluído na estadia
Paguei 73€ por um pequeno-almoço
Não me foi dito que o pequeno-almoço não estava incluído na estadia

2026-06-24 via Nuitee
M
Miriam couple pt
10
2026-06-24 via Nuitee
D
David couple gb
9
Good spot to stay enroute from northern Portugal to the Spanish ports and the boat home to Ireland
Pros:

Location
The building is a former hospital and is beautiful

Cons:

Nothing

2026-06-23 via Nuitee
J
Joaquina solo_traveller pt
10
2026-06-22 via Nuitee
J
Jean-Pierre couple ch
10
Un endroit d'exception et une immense cour intérieure couverte, servant de piano-bar
Pros:

Un endroit d'exception et une grande cour intérieure couverte, servant de piano-bar occasionnel. Superbe

Cons:

Rien. Toutefois, nous avons appris que le parking était devenu payant depuis mai, à raison de 18 euros par jour, si mes souvenirs sont bons

2026-06-21 via Nuitee
J
JOSE CARLOS solo_traveller es
8
Es tipo parador nacional, edificio antiguo restaurado y centrico
Pros:

Su ubicación, amplitud de la habitacion

Cons:

Buffet algo escaso de productos
Los enchufes de las mesillas ocultos bajo la mesilla y difíciles de usar
Bañera alta para persones mayores

2026-06-21 via Nuitee
M
Michael family_with_children gb
10
Excellent
Pros:

Lovely all fresh and staff very helpful

Cons:

Have no complaints

2026-06-21 via Nuitee
M
MARIE-CLAUDE couple fr
8
Pros:

Literie correcte. Restaurant agréable. Commodité du parking

Cons:

Hotel triste en pârticulier la décoration du hall d'entrée

2026-06-21 via Nuitee
K
Kenneth solo_traveller gb
10
Comfortable stay in a lovely building with good facilities
Pros:

Helpful friendly staff
Comfortable and very pleasant surroundings

Cons:

Sadly the room we were allocated faced east so was hot in the afternoon but aircon coped well.
Prices in the restaurant

2026-06-20 via Nuitee
B
Beatriz solo_traveller br
10
Pros:

O hotel e lindo! A.localizacao é excelente. Perto.do Centro Histórico e de todas as atrações de Viseu. E o atendimento é excelente.

Cons:

O café da manhã podia ser melhor.

2026-06-19 via Nuitee
D
Dominika family_with_children pl
8
2026-06-18 via Nuitee
E
Emmanuel solo_traveller fr
10
Pros:

Cadre exceptionnel.

Cons:

Standing.

2026-06-18 via Nuitee
M
Mercedes couple es
9
2026-06-18 via Nuitee
R
Ricardo couple pt
8
2026-06-18 via Nuitee