Pousada De Viseu

Hotels
Pestana Hotel & Resorts
9.1 (3123 reviews)
Rua Do Hospital , Viseu , pt

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful location and hotel
Friendly and helpful staff
Spacious rooms
Cons:
Issues with room cleanliness
Air conditioning problems
High service fees for room service

Categories

Cleanliness
8.71
Some complaints about room maintenance and cleaning service.
Service
9.99
Very friendly and helpful staff were frequently mentioned.
Location
9.72
Great location mentioned multiple times, easy access to local attractions.
Room Quality
8.67
Some guests found room comfort lacking due to AC issues.
Amenities
9.2
Varied opinions on spa and amenities, some found them lacking.
Value for Money
8.16
Concerns over breakfast value and service charges.
Food and Beverage
8.71
Breakfast generally received mixed reviews.
Overall Experience
9.68
Overall positive stay with some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Luxurious 19th-century Pousada De Viseu in Viseu

Spacious Rooms and Spa Facilities: Enjoy the comfort of rooms with parquet floors, modern furnishings, and amenities like minibar and flat-screen TV. Unwind at the spa facilities and outdoor swimming pools.

Electric Vehicle Charging Points: Stay eco-friendly with our EV charging points, making it convenient for you to recharge during your stay.

Stylish Restaurant and Scenic Views: Indulge in traditional dishes at our stylish restaurant and admire panoramic city views from some rooms' furnished balconies.

Experience the charm of Viseu at Pousada De Viseu Hotel, just a short walk from the picturesque Florestal de Fontelo park. Book now for a memorable stay!

Important information:

Prior to their arrival, guests are kindly requested to specify their bedding preference for any room type. Please specify the extra beds required, if any. Please specify the number of adults or children under 12. This can be noted in the special request box during booking.

When travelling with dogs, please note that an extra charge of 30€ per pet, per night applies. Please note that a maximum of 1 dog is allowed. Please note that the property can only allow dogs with a maximum weight of 15 kilos.

Please note that pets are only allowed in some of the property’s public areas. Upon check-in, please ask the front desk for more details.

Please note that only 1 extra bed or baby cot can be accommodated, on request. Charges may be applicable.

Please note that the property reserves the right to pre-authorise credit cards prior to arrival. Full payment for the accommodation is due upon check-in time.

Please note that for reservations of 6 rooms or more, different policies will apply.

Reservation is required to use the indoor pool. It opens from 8:00 am to 9:00 pm, with a maximum daily use period of 1 hour. Swimming cap is mandatory. Hot water circuit (jacuzzi, sauna and Turkish bath and tropical shower) requires advance booking, and the maximum daily use period is 1 hour.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

9.1
Based on 3123 reviews
Cleanliness: 8.71
Service: 9.99
Location: 9.72
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 9.68
T
Thomas family_with_children gn
5
Pros:

Trop chère pour le prix .
Je suis un habitué du MONTOBELO et pour le prix rien à voir

2026-08-08 via Nuitee
N
Nuno couple co
7
Cons:

Da sala e exposição do pequeno almoço. Deve ser melhorada a apresentação. Muito quente a sala

2026-08-08 via Nuitee
A
Ana family_with_children lu
8
2026-08-08 via Nuitee
A
Andrew solo_traveller gb
8
Nice hotel
Pros:

Nice central location, walking distance to a number of places. Great staff.

Cons:

Just before lunch, they put wood in a BBQ right next to the pool, so it got very smokey for about 15 minutes by the pool. It may not be all the time but that was our experience.
Staff were sometimes hard to find to get a drink by the pool or inside.

2026-08-07 via Nuitee
J
João couple pt
10
Our home in Viseu!
Pros:

Starting with the building, a classic one that used to be the city hospital, and after being abandoned for 10 years, was completely renovated and become the hotel. Gorgeous. The rooms, big and confortable, and tucked away from the central claustro, allowed us a perfect and silent night to recover. The pool, not very big but enough and with a great area surrounding it with grass and sun beds.
Finally, the breakfast and the staff, were always great and willing to please you!

Cons:

Car park was a bit expensive, but we used the street and the city parking instead.

2026-08-07 via Nuitee
M
Marcio family_with_children pt
10
2026-08-07 via Nuitee
Y
Yésica family_with_children es
9
2026-08-07 via Nuitee
M
Marcio couple pt
10
2026-08-07 via Nuitee
E
Elizabeth Abreu de Sousa solo_traveller br
9
Uma estadia confortável num espaço cheio de história!
Pros:

Adorámos a estadia! Um espaço histórico muito bonito, que alia charme e conforto. Ótima localização, pequeno-almoço delicioso e funcionários sempre simpáticos e atenciosos. Sentimo-nos muito bem acolhidos.

Cons:

A sala Kids tem uma ótima proposta, mas poderia ser mais bem aproveitada. Durante a nossa estadia, o espaço estava praticamente vazio, com um grande insuflável desligado a ocupar quase toda a sala. Talvez fosse mais interessante substituí-lo por brinquedos e atividades que as crianças pudessem utilizar livremente ao longo do dia. Como o hotel dispõe de poucas opções de entretenimento infantil além da piscina, seria uma excelente alternativa para as famílias.

2026-08-07 via Nuitee
A
Andreia family_with_children pt
7
2026-08-06 via Nuitee
R
Ronaldo solo_traveller br
9
Pros:

Localização e qualidade do quarto

2026-08-06 via Nuitee
M
Marco solo_traveller lu
10
Perfeição
Pros:

Condições au mail alto nível

Cons:

Nada a dizer

2026-08-05 via Nuitee
P
Phillippa family_with_children gb
8
2026-08-05 via Nuitee
T
Thomas couple de
9
Pros:

Sehr schönes und stilvolles Haus

2026-08-05 via Nuitee
G
Graça family_with_children pt
9
2026-08-05 via Nuitee
J
James solo_traveller gb
9
Exceeded my expectations
Pros:

Restaurant food quality is very good. Service is also good. The hotel is immense - it was built as a hospital in the 19th century and has a huge atrium, now the central guest space with wide screen TV, grand piano and bar. The bedroom was huge, very spacious - all wood-paneled with the bathroom completely remote from the beds. Spa, other than treatments, is included in the price. The outside pool and lounging area is smallish but well maintained. The Spa swimming pool is small, the sauna not very hot but the Turkish bath, though small, is excellent. Bar prices are not cheap, but cheaper than you'd expect in a premium hotel.

Cons:

It's all good. No complaints.

2026-08-05 via Nuitee
P
Pierre solo_traveller fr
9
2026-08-05 via Nuitee
J
Jane couple gb
10
Pros:

Central location and parking on site

Cons:

Nothing

2026-08-04 via Nuitee
R
Rhonda solo_traveller gb
10
Pros:

Great place,great facilities, excellent service and staff. Food was delicious.

2026-08-04 via Nuitee
C
Cara Lupiañez family_with_children es
10
Pros:

Fue genial

Cons:

Nada

2026-08-04 via Nuitee