RQ Santiago

Hotels
•
RQ STAY Group
8.4 (112 reviews)
Alameda 1449 Local 11 - Centro, Santiago, Region Metropolitana, 832100 , Santiago , CL
56-22-3613720

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Free breakfast
Safe-deposit box at front desk
Smoke-free property
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Limited breakfast options
Inconsistency in towels provided

Categories

Cleanliness
8.04
Guest mentioned that the hotel was clean.
Service
9.01
Excellent service from the receptionists and helpful staff.
Location
9.05
Very good location with transport options nearby.
Room Quality
8.5
Rooms were described as comfortable and well-equipped.
Amenities
8.53
Amenities were good, although café da manhã could improve.
Value for Money
7.99
Overall value was considered average but reasonable.
Food and Beverage
7.54
Breakfast leaves much to be desired, limited options.
Overall Experience
8.51
Overall a very positive experience highlighted by good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:03

Property Description

Welcome to RQ Santiago, where comfort meets convenience in the heart of the city.

Unmatched Amenities
Enjoy complimentary wireless internet access and personalized concierge services to enhance your stay. Our welcoming coffee shop/cafe is perfect for satisfying your cravings, and each morning you can indulge in a delightful complimentary buffet breakfast.

Thoughtful Accommodations
Relax in one of our 55 air-conditioned rooms, featuring modern plasma televisions and private bathrooms equipped with complimentary toiletries. Experience daily housekeeping for an effortless and enjoyable stay.

Prime Location
Situated just minutes away from major attractions like Plaza de Armas and Palacio de la Moneda, step outside to explore the vibrant culture and historical sites that Santiago offers.

Don't miss the chance to experience all that RQ Santiago has to offer—book your stay today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 112 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.51
F
Fiorella Elizabeth • solo_traveller • cl
10
2026-06-20 • via Nuitee
D
Daniela • couple • cl
7
Lugar céntrico, a un paso de metro
Pros:

Céntrico

Cons:

Poco resguardo en las ventanas

2026-06-18 • via Nuitee
M
Martin • solo_traveller • pe
9
2026-06-17 • via Nuitee
R
Rojas Orellana • solo_traveller • cl
10
Pros:

Lo céntrico y seguro del entorno

2026-06-15 • via Nuitee
R
Rogério • solo_traveller • br
10
Pros:

Da localização e do espaço do quarto. A cozinha no quarto nos ajudou bastante

Cons:

Do box, que é um banheira de hidromassagem pequena, achei o box apertado e o chuveiro baixo pra mim que sou um pouco grande mas o chuveiro era ótimo.

2026-06-14 • via Nuitee
T
tamara vargas • solo_traveller • cl
10
2026-06-14 • via Nuitee
H
Hernan • solo_traveller • cl
8
Pros:

La ubicación.

Cons:

El televisor de la pieza se veía muy mal con lluvia en todos los canales y uno de los asensores sonaba mucho al subir.....

2026-06-09 • via Nuitee
H
Henry • solo_traveller • uy
10
Pros:

Muy bueno el desayuno y la ubicacion bien centrica , los autobuses en la puerta y estacion de metro a media cuadra

2026-06-09 • via Nuitee
P
Perez • family_with_children • cl
5
Pros:

ubicacion y desayuno

Cons:

sucio abajo de la cama sabanas antiguas

2026-06-05 • via Nuitee
C
Carlos • solo_traveller • cl
8
Pros:

La ubicacion

Cons:

Que se corto el agua

2026-06-05 • via Nuitee
P
Peggy • family_with_children • cl
10
Muy buena
Pros:

La habitación maravillosa.

Cons:

El olor de las toallas , olian mal y se notaban muy usadas.

2026-06-04 • via Nuitee
C
Claudio • family_with_children • br
8
Apesar das deficiências apontadas na acomodação, a estadia atendeu nossas expectativas.
Pros:

Funcionários gentis e educados, localização do hotel, custo-benefício.

Cons:

Iluminação da acomodação muito ruim, a rede Wi-Fi não estava funcionando (tivemos que usar a do andar de baixo e de forma precária), restos de vasilhas descartáveis encontradas no armário da cozinha, fios de cabelo de hóspedes anteriores no ralo da pia da cozinha.

2026-06-03 • via Nuitee
L
Lysiane • extended_group • br
6
Cons:

A limpeza dos quartos é péssima.
Mandei email solicitando que colocassem meus quartos próximos pq tínhamos crianças, nos informaram q atenderiam nossa solicitação, mas colocaram todos em quartos afastados

2026-06-03 • via Nuitee
C
Corina • solo_traveller • ar
8
Confort básico para un viaje de trabajo.
Pros:

Habitación: Luminosa, limpia, confortable y con vistas a la ciudad.
Cama: Amplia, confortable y con sábanas impecables.
Desayuno: No sofisticado pero con gran diversidad de alimentos.

Cons:

La entrada al hotel precisa luz, renovar el mobiliario y ordenar el área de recepción.
Las manchas en la alfombra del comedor del piso 19.

2026-06-03 • via Nuitee
K
Krasna • solo_traveller • cl
10
Pros:

Excelente sector

Cons:

La televisión estaba mala

2026-06-03 • via Nuitee
L
Lescano Mendez • couple • pe
10
2026-06-01 • via Nuitee
C
Carla Floraino • solo_traveller • br
10
Sobre a estrutura ótimo, sobre a parte de financeiro e pagamento uma bagunça e informações
Pros:

De tudo

Cons:

Estamos com problemas no pagamento, quando fiz a reserva era parcelado! E agora descontaram em um pagamento único precisamos resolver urgente!

2026-06-01 • via Nuitee
Z
Zuñiga • family_with_children • cl
10
2026-05-31 • via Nuitee
F
francisco • solo_traveller • cl
9
Buen hotel, bien ubicado y buena relación precio/calidad
Pros:

La ubicación y sus servicios, incluyendo el desayuno.

Cons:

Hubo corte de agua

2026-05-30 • via Nuitee
V
Víctor Manuel • solo_traveller • cl
10
2026-05-29 • via Nuitee