The Mantrini Chiang Rai

Hotels
•
Independent
8.6 (20 reviews)
292/13 Moo 13, Robwiang, Muang District, Chiang Rai, Chiang Rai, 57000 , Chiang Rai , TH
66-66-053601555

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Rich, varied and well-regarded breakfast
Friendly and helpful staff in many reviews
Quiet, comfortable and well-presented rooms
Conveniently next to a large shopping mall and supermarket
Pleasant pool area and overall tidy grounds
Cons:
Location is outside the city centre / in an industrial area for some guests
Pool sometimes cold and too few sunbeds
Occasional unfriendly or stern reception/check-in experiences
Some room issues: firm mattresses, drain smell, unstable shower temperature
Smoking facilities limited; dusty outdoor smoking area and restrictive policies

Categories

Cleanliness
8.4
Generally reported as clean and well appointed, though a few guests mentioned drain smell in the bathroom and dusty outdoor smoking areas.
Service
8.8
Staff are frequently described as friendly and helpful, with several positive notes; a few guests reported a cold or stern welcome and unusual check-out procedure.
Location
8.1
Close to a large shopping mall and supermarket (convenient) but repeatedly noted as outside the city centre, in an industrial area for some — not ideal if you want to be in the heart of town.
Room Quality
8.2
Rooms described as spacious and comfortable overall; some complaints about firm mattresses, noisy rooms for a few guests, and occasional shower temperature issues or drain smells.
Amenities
8
Nice pool area praised by guests, but several mentions of the pool being cold, too few sunbeds, and limited atmosphere; parking and smoking arrangements were also criticized.
Value for Money
8.9
Perceived as good value by multiple guests (convenient transport options like cheap Grab, good breakfast offerings and comfortable stay) despite being outside the centre.
Food and Beverage
9.3
Breakfast repeatedly highlighted as rich, varied and very good — one of the strongest consistent positives across reviews.
Overall Experience
9.1
Most guests report a pleasant, quiet stay with very good breakfast and helpful staff, though the off-centre location, some pool/bed issues and occasional unfriendly service reduce perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-07 11:11

Property Description

Relaxation and Recreation
Take a dip in the outdoor pool, enjoy the stunning view from the terrace and garden, and unwind with a drink in the bar/lounge.

Delightful Dining
Savor delicious meals at The Lafs restaurant, grab snacks at the coffee shop, or enjoy the convenience of room service. Don't forget to start your day right with a buffet breakfast at the hotel.

Convenient Amenities
Stay connected with complimentary Wi-Fi, make use of concierge services, and enjoy dry cleaning/laundry services. Benefit from practicalities like a 24-hour front desk, luggage storage, and free self-parking.

Book your stay at The Mantrini Chiang Rai for a relaxing getaway near key attractions like Chiang Rai Clock Tower and White Temple.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.6
Based on 20 reviews
Cleanliness: 8.4
Service: 8.8
Location: 8.1
Room Quality: 8.2
Amenities: 8
Value for Money: 8.9
Food and Beverage: 9.3
Overall Experience: 9.1
N
Naw • couple • mm
4
The air conditioner is very noisy.
2026-05-10 • via Nuitee
Y
YiHan • family_with_children • tw
10
Pros:

已經入住過3次，早餐豐富種類多樣，員工親切，住宿環境非常好很安靜，旁邊就是購物中心 對面 也有大超市 離機場跟夜市 坐車都在10幾分鐘

2026-05-04 • via Nuitee
J
Julie • solo_traveller • ca
8
2026-02-27 • via Nuitee
L
Laurent • couple • re
8
Pros:

L emplacement.qui est bien situé. Très calme et reposant.
La chambre est très confortable. Le cadre était joli.

Cons:

La piscine était froide.

2026-02-12 • via Nuitee
P
Peter • family_with_children • de
7
Pros:

Gepflegte Anlage, gutes Frühstück

Cons:

Liegt zu weit außerhalb, keine schöne Umgebung. Das Hotel hat keine Atmosphäre, wir haben uns nicht wohl gefühlt. Nichts für Raucher, man kann nur auf dem staubigen Parkplatz in einem Bretterverschlag rauchen. Wenn man auf dem Balkon raucht muss man bei der Abreise 2000 Bath zahlen.

2026-02-11 • via Nuitee
E
Elisabeth • family_with_children • nl
8
Pros:

Vriendelijk en behulpzaam personeel.

Cons:

Onze kamer was erg gehorig s'nachts.
Harde zoemende geluiden buiten de kamer.

2026-01-30 • via Nuitee
O
Olof • couple • nl
9
Pros:

Het vriendelijke personeel

Cons:

De lokatie was op een industrieel gebied

2026-01-28 • via Nuitee
C
CLAUDINE • couple • fr
7
HÔTEL SYMPA MAIS EXCENTRE
Pros:

Chambre et salle de bains spacieuse mais literie dure. Petit déjeuner très bien. Personnel très sympathique.

Cons:

Pas assez de transat à la piscine. Literie dure. Éloigné de tout.

2026-01-24 • via Nuitee
P
Peadar • couple • ca
6
Room clean and breakfast good
Cons:

Hard to find , Apple maps showed different location . Staff were cold I understand fully the language barrier and I used Google Translate to ask questions. On arrival after phoning that I was lost , was greeted with an out stretched hand and the words Passport.. no land of smiles and quiet stern. Also I had parked close to drop off door with a fully empty parking lot and lobby and was asked to move car now, I asked if I could unload luggage and was told 2 minutes, this was definitely the least friendly welcome I’ve had at a hotel. I have travelled quite a lot and even with language barrier now when someone is being pleasant.To top it off on check out was again no one in lobby was told to take a seat until the checked the room ? I asked why and was told to see if I had taken something or left something?? I advised again by Google Translate I found this to be unusual procedure..as they hard a copy of my card ?

2026-01-23 • via Nuitee
H
Hilary • couple • gb
9
Lovely hotel if you want to be out of the centre but easy enough to get to the centre.
Pros:

Very well presented and quiet) Nice pool area (but only a few sunbeds).

Cons:

Quite a way out of the centre (probably a 30 min walk) but easy enough to get a grab cheaply which takes 5 mins.

2026-01-21 • via Nuitee
U
Uthisa • couple • us
7
2026-01-16 • via Nuitee
D
Danai • couple • us
9
Enjoin to stay here,this is a the great hotel in Chiang Rai.
Pros:

Good location and comfortable,also it is quiet for private stay.There is the great breakfast.

Cons:

Smell come out from drain pipe in bath room.

2026-01-15 • via Nuitee
A
Anthonet • solo_traveller • ca
10
Friendly exceptional staff and service. Clean well appointed howl
Pros:

Everything was delightful.

Cons:

Location was a bit off.. unless you want a world class shopping mall experience (next door)

2026-01-06 • via Nuitee
S
Sara • family_with_children • it
10
Pros:

La camera ampia e la struttura con piscina.
La posizione era comoda perché vicini ad un centro commerciale dove abbiamo mangiato di tutto e di più.

Cons:

Dista un paio di chilometri dal centro della città e dal night bazar ma con un Grab si raggiungono in pochi minuti e con costi bassissimi

2025-12-31 • via Nuitee
M
MIN YONG • couple • kr
6
2025-12-29 • via Nuitee
K
Kanokrada • extended_group • th
9
2025-12-23 • via Nuitee
O
Ooh_Chattmanee • family_with_children • th
8
2025-12-23 • via Nuitee
T
Tomescu • couple • ro
10
2025-12-15 • via Nuitee
S
Simon • couple • ca
5
Séjour décevant
Pros:

Le personnel était sympathique.

Cons:

L’hôtel était très ordinaire et clairement orienté vers les familles, donc rempli d’enfants, ce qui n’est pas idéal lorsqu’on souhaite se détendre. De plus, la douche était défectueuse, l’eau passant de froide à brûlante toutes les 30 secondes.

2025-12-10 • via Nuitee
N
Noel • couple • au
9
Clean friendly hotel close to modern shopping mall.
Pros:

Friendly helpful staff and good breakfasts, handy to central modern shopping mall, just a few minutes walk.

Cons:

Nothing

2025-11-30 • via Nuitee