Home2 Suites by Hilton Albuquerque Downtown/University

Hotels
•
Home2 Suites by Hilton
8.5 (297 reviews)
1660 University Boulevard Northeast , Albuquerque , US
+1 505-242-0002

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms and facilities
Friendly, professional housekeeping and front desk
Good location and appealing views
Spacious/comfortable rooms in many cases
Well-equipped amenities (kitchen, washer/dryer)
Helpful maintenance staff
Cons:
Breakfast often mediocre; coffee frequently described as weak
Room layout issues (bed against AC, lack of nightstand/plug)
Occasional maintenance problems (toilet leaks, door lock battery)
One report of night-manager/procedure failures
Some rooms smelled of weed
Price perceived as a bit high; immediate area can feel dicey

Categories

Cleanliness
8.9
Multiple guests reported rooms and facilities were clean and fresh; a small number noted issues (filthy shower in one report), so overall cleanliness is strong with isolated problems.
Service
9.9
Housekeeping and front-desk staff are repeatedly described as friendly, professional and accommodating; one report of a night-manager procedural failure is an outlier but overall service is excellent.
Location
8.7
Many guests praised the location, views and proximity to events; a few mentioned a slightly dicey immediate area (homeless encampment under a nearby bridge), so location is generally very good.
Room Quality
7.6
Several guests reported problematic room layouts (beds up against AC, no nightstand/plug, odd conversions), occasional odors (weed) and maintenance issues; some rooms were described as large and comfortable, so room quality is mixed and below other strengths.
Amenities
8.9
Guests appreciated on-site amenities (kitchen in some rooms, washer/dryer, helpful maintenance). Minor issues were reported (washer area not ideal, door-lock battery, AC setting at arrival) but overall amenities are a strong point.
Value for Money
7.9
Several comments noted the price felt a little high or expensive; given the good cleanliness, service and location, value is fair but not exceptional.
Food and Beverage
7.6
Breakfast received mixed-to-negative feedback: commonly described as mediocre, limited choices, and weak coffee (running out or frozen bagels), though a few guests found it abundant and nicely presented.
Overall Experience
8.5
Most stays were positive—clean rooms, friendly staff and good location—balanced by recurring breakfast complaints and some room/maintenance issues; overall guests would largely recommend or return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Modern Amenities
Home2 Suites by Hilton Albuquerque Downtown/University offers a contemporary stay with free WiFi, a dishwasher, and a seating area in every room.

Convenient Facilities
Enjoy the convenience of a business centre, laundry facilities, and free grocery delivery services during your stay at Albuquerque Downtown/University Home2 Suites by Hilton.

Prime Location
Located just 5 minutes from the University of New Mexico and a short drive from Albuquerque International Sunport, this hotel is the perfect choice for both business and leisure travelers.

Book your stay at Home2 Suites by Hilton Albuquerque Downtown/University now to experience comfort and convenience at its best!

Important information:

The hotel will be undergoing guest room renovations from 2023-03-20 through 2023-08-31. Thank you for your patience and understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Location

Guest Reviews

8.5
Based on 297 reviews
Cleanliness: 8.9
Service: 9.9
Location: 8.7
Room Quality: 7.6
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 7.6
Overall Experience: 8.5
N
Nina • couple • us
9
Lovely stay in Albuquerque.
Pros:

Clean, pleasant, and large room. The shower head and water pressure was excellent.

Cons:

The breakfast was not very good. In particular, the coffee was subpar.

2026-10-18 • via Nuitee
W
William • couple • us
5
The stay was fine considering we were in for a bucket list opportunity - The Balloon Fiesta!!
Pros:

Housekeeping staff was excellent!! They were efficient and accomodating. All were pleasant to speak with and made it clear they wanted our stay to be great.

Cons:

Night manager seemed to have no idea of procedures or how things worked. Afer a very late arrival (we advised them of plane issues) found our toilet not working and with a small leak. Neither housekeeping or front desk (where we had checked in just moments before) answered the phone. Went down to the desk where clerk said he'd check for a plunger. He couldn't find one and chose not to check housekeeping carts or rooms on sleeping room floors despite my suggestion. Also suggested he call his management contact for advice.... Plunger was set outside our room about 6:30 AM. Asked morning desk clerk to advise management of procedure issue and to ask someone to confirm back that it would not occur again. No response.

Breakfast was plentiful tet rather ho hum. Would have liked an option for a dark roast coffee as regular seemed a bit weak.

2026-10-12 • via Nuitee
J
Jocelyn • couple • us
10
2026-10-10 • via Nuitee
S
Shannon • extended_group • us
7
Facility was nice. The room was not. The staff was very friendly and professional.
Pros:

The facility was nice but the room
Was not.

Cons:

The shower was filthy. The bed was directly butted up against AC VENT making sleep impossible.

2026-09-07 • via Nuitee
V
Vanessa Gonzales • solo_traveller • us
10
2026-09-05 • via Nuitee
E
Elvina • solo_traveller • us
8
Pros:

The location

Cons:

My room smelled like weed

2026-09-04 • via Nuitee
M
Major • couple • us
9
Good Visit, Clean Facilities
Pros:

The price was a little high

Cons:

Breakfast. Not very good. Not many choices

2026-09-01 • via Nuitee
F
Franco • solo_traveller • us
9
2026-08-27 • via Nuitee
C
Chris • family_with_children • us
10
Amazing
Pros:

Everything

Cons:

N/a

2026-08-23 • via Nuitee
F
Franco • solo_traveller • us
10
2026-08-22 • via Nuitee
K
Knowlton-Hinojos • family_with_children • us
10
2026-08-10 • via Nuitee
A
Alexander • extended_group • us
10
2026-08-09 • via Nuitee
M
Myra • extended_group • us
8
2026-07-21 • via Nuitee
D
Declan • family_with_children • ie
8
2026-07-20 • via Nuitee
M
Minoru • family_with_children • us
8
リラックス出来るコスパ良いホテル
Pros:

キッチンもあり設備が充実している

Cons:

朝食はまあまあ

2026-07-20 • via Nuitee
K
kysar • couple • us
5
I probably wouldn't stay there again.
Pros:

Staff was very nice and nice location.

Cons:

We had a King room and there was no nightstand or plug ins on one side and the bed was shoved all the way up against the A/C unit. We had to pull a table over to my side of the bed so I could set some of my things next to the bed. The bathroom had a terrible layout. Breakfast was mediocre, the bagels were frozen, they kept running out of coffee and people had to ask for it.

2026-07-13 • via Nuitee
A
Ameet • family_with_children • us
10
2026-07-13 • via Nuitee
M
Megan • family_with_children • us
8
It was a nice place overall and I would stay again.
Pros:

Great size, location and cleanliness.

Cons:

Rooms were good but you could tell they used to be smaller and it was a bit odd. The washer/dryer area wasn’t the best either. But still in good shape. Staff didn’t welcome us as Hilton Honors members or give us our Welcome bags.

2026-07-11 • via Nuitee
S
Susan • solo_traveller • us
10
Pros:

It was fresh and open. The room was lovely and comfortable. The people at the desk were nice and the breakfast was beautifully presented and quite abundant.

2026-07-07 • via Nuitee
S
Santiago • family_with_children • us
10
Comodidad
2026-06-14 • via Nuitee