Le Grand Balcon Hotel

Hotels
8.8 (3551 reviews)
8-10 Rue Romiguieres , Toulouse , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Exceptional location
Polite and helpful staff
Comfortable rooms
Great breakfast options
Cons:
Issues with heating
Need for hallway renovation
Limited amenities

Categories

Cleanliness
8.78
The cleanliness was generally praised, with some mentions of impeccable cleanliness.
Service
9.25
Staff was mentioned several times as polite, helpful, and friendly.
Location
9.29
Exceptional location in the city center was frequently highlighted as a major positive.
Room Quality
8.74
Rooms were described as comfortable and stylish, although some guests had issues with temperature.
Amenities
8.27
Some amenities were highlighted, but there were mentions of missing items like hot towel bars.
Value for Money
8.73
Guests noted great value considering the comforting environment and facilities.
Food and Beverage
8.28
Breakfast received positive remarks, with a variety of options mentioned.
Overall Experience
9.05
Overall experience was positive, with guests feeling they had very good stays despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:59

Property Description

Luxurious 1930s Charm

Elegant Rooms and Modern Amenities
Indulge in a comfortable stay with air-conditioned rooms equipped with a flat-screen TV, minibar, and Nespresso coffee machine. Relax in contemporary bathrooms and enjoy the convenience of free WiFi access.

Convenient Location and Nearby Attractions
Located in central Toulouse, just steps away from Place du Capitole and Capitole Metro Station. Explore the city easily with Toulouse Stadium and Galeries Lafayette within walking distance.

Plan your stay at Grand Balcon Hotel for a delightful blend of historic charm and modern comfort.

Important information:

Capitole public parking is more easily accessible on your way to the hotel through Place Wilson. If you are using a GPS, follow directions to Place Wilson, and then follow the signs to Place du Capitole and the parking. Please note that the parking is only 5.9 feet in height. If on your way, you come across an access point, you may ring the staff and inform them that you are a guest of Le Grand Balcon Hotel to be given access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 3551 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
C
Caterina couple it
8
2026-05-30 via Nuitee
A
Ashlyn Kennedy solo_traveller au
10
Perfect!
Pros:

Amazing location and beautifully comfortable room. It was nicely decorated with a few lovely touches
We were upgraded to a bigger room and there were macarons there when we arrived.
We would definitely choose this again

2026-05-30 via Nuitee
U
Ulrich solo_traveller de
9
Ordentliches Hotel in optimaler Lage.
Pros:

Die Lage. Der Rest ist Standard für den gezahlten Preis. Das Frühstück war gut und die Auswahl auch.

Cons:

Nichts zu melden.

2026-05-30 via Nuitee
J
justin couple us
10
2026-05-30 via Nuitee
V
Victoria couple nl
8
Staff and location fantastic, but some basic flaws need fixing.
Pros:

Location was amazing, the rooms lovely but missing a few basics to make it more the ‘lux’ property it’s going for. Day staff were fantastic - they took the time to make recommendations about the area and really walked us through our questions generously.

Cons:

The fridge didn’t work - it was 33 degrees outside and a fridge that ‘won’t cool your wine but will keep something a bit fresh’ is actually a broken fridge. Please don’t make excuses just take it out or fix it but I chose the property for its facilities as well as location - I (understandably) wanted cold drinking water and cold wine. The beds were way too small - a little bigger would have fit in the room. The table and chair set up meant you couldn’t easily access the safe, the fridge (which obviously we didn’t need to) and that part of the wardrobe. The sockets around the bed didn’t work properly. I had to plug in across the room - that’s a very basic issue that many hotels get wrong but is so easy to fix.

2026-05-30 via Nuitee
P
Patrice solo_traveller fr
8
Très bon séjour
Pros:

L’emplacement et le petit déjeuner

2026-05-30 via Nuitee
S
Scott couple us
10
Completely happy with stay
Pros:

Staff and breakfast were all above typical

2026-05-29 via Nuitee
I
IKN solo_traveller be
8
2026-05-29 via Nuitee
C
Claus couple dk
8
Pros:

Very nice staff and perfect location. Quiet and comfortable room.

Cons:

A bit expensive. Toilet and bathroom is separetet. Otherwise this is a very nice hotel.

2026-05-29 via Nuitee
Şule couple tr
10
genel olarak kaliteli ve premium hissiyattaydı
Pros:

- konum çok iyiydi
- tüm ürünler loccitane idi
- oda tertemizdi

2026-05-28 via Nuitee
Y
Young couple us
10
Delightful, centrally located hotel with an incredible staff
Pros:

The central location made it so easy to walk around everywhere. Even though we were in a busy, touristy area, our room was quiet! The buffet breakfast was fresh, plentiful and delicious. And, all of the staff were very pleasant, kind and helpful.

Cons:

We had no negatives regarding the hotel, other than the stairwells were a little dark. However, there is an elevator, so it was essentially a non issue. Again, we loved this hotel.

2026-05-28 via Nuitee
M
Michael solo_traveller gb
10
2026-05-27 via Nuitee
A
Ann couple us
10
Welcoming, comfortable, and quiet hotel in the heart of Toulouse
Pros:

Comfortable, quiet hotel in the heart of Toulouse, just a few steps from the Place du Capitole. Staff were welcoming and helpful. Location couldn't be better. Toulouse is a fascinating and lively city, and if we return I'll definitely stay again at Le Grand Balcon.

2026-05-27 via Nuitee
R
Richard couple gb
9
2026-05-27 via Nuitee
M
MONIQUE couple fr
10
2026-05-26 via Nuitee
J
jose Miguel couple es
9
Pros:

En general todo correcto y muy buena ubicación

Cons:

Acceso e información para parking

2026-05-26 via Nuitee
J
Jane couple au
10
Pros:

Fantastic location next to the Capital

2026-05-26 via Nuitee
V
Victoria solo_traveller au
10
Highly recommend!
Pros:

Fabulous property! Super comfortable, quiet room. I loved the L’Occitane toiletries, the ‘welcome’ macaroons and the location

Cons:

Noisy housekeeping staff

2026-05-26 via Nuitee
S
Sharon solo_traveller au
10
2026-05-26 via Nuitee
J
Jatinder solo_traveller gb
9
Great central located boutique hotel - perfect for exploring the city!
Pros:

Welcome note with macarons - great touch. Occitanie toiletries - lovely!

Cons:

Check out 11am, but it was ok. They kept our luggage and were very accommodating!

2026-05-26 via Nuitee