Comfort Suites West Dallas - Cockrell Hill

Hotels
•
Comfort Suites
7.3 (386 reviews)
4275 Dallas Fort Worth Turnpike , Dallas , us

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Free
Children allowed

Facilities

Fitness facilities
Express check-out
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Poor breakfast options
No maintenance

Categories

Cleanliness
5.51
Multiple mentions of bugs and roaches negatively impacted this score.
Service
8.48
The office staff were friendly, but some complaints about rudeness were noted.
Location
8.52
Convenient location near restaurants and easy highway access.
Room Quality
6.47
Room was comfortable, but issues like stains and maintenance problems were significant.
Amenities
7.5
Some amenities such as breakfast were lacking, but generally acceptable.
Value for Money
7.96
Room rates were considered a bit pricey for the quality provided.
Food and Beverage
6.51
Breakfast variety was poor based on guest feedback.
Overall Experience
7.48
Mixed reviews indicate room for improvement but some aspects were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:36

Property Description

Discover a welcoming oasis at the Comfort Suites West Dallas-Cockrell Hill, perfectly positioned for you to explore the heart of downtown Dallas.

Unmatched Accessibility
Experience the vibrant city with nearby attractions including the Dallas Zoo, the iconic Sixth Floor Museum, and the renowned Dallas Museum of Art—all just moments away.

Business & Leisure Bliss
Whether you're traveling for work or play, take advantage of our complimentary high-speed internet, a fully equipped exercise room, and a seasonal outdoor pool designed for relaxation.

Comfort Redefined
Our well-appointed suites come with modern amenities including microwaves, refrigerators, and USB outlets, ensuring you have everything you need for a seamless stay.

Book your unforgettable stay today and immerse yourself in the charm and convenience of Dallas!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 386 reviews
Cleanliness: 5.51
Service: 8.48
Location: 8.52
Room Quality: 6.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 6.51
Overall Experience: 7.48
E
Erica • couple • us
4
2026-05-26 • via Nuitee
A
Adraine • couple • us
1
2026-05-24 • via Nuitee
J
Johnnie • solo_traveller • us
5
2026-05-23 • via Nuitee
M
Marc • solo_traveller • jp
1
Pros:

Nothing

Cons:

Didn't get to stay in the room - was overbooked when I arrived and Booking.com support was unable to do anything about it.

2026-05-22 • via Nuitee
M
Marcela • family_with_children • us
1
2026-05-22 • via Nuitee
E
Eban • couple • us
10
2026-05-19 • via Nuitee
R
Rodrick • family_with_children • us
7
2026-05-17 • via Nuitee
A
Arch • solo_traveller • us
6
Pros:

Room was very spacious.

Cons:

To close to freeway and business center. Noise was the only issue

2026-05-11 • via Nuitee
H
Huberto • solo_traveller • us
8
2026-05-06 • via Nuitee
M
Miriam • solo_traveller • ke
9
2026-05-06 • via Nuitee
B
Brandon • solo_traveller • us
10
2026-05-01 • via Nuitee
A
Ariana • couple • us
8
Cons:

They don’t offer tap pay .

2026-04-26 • via Nuitee
I
Isaias • couple • us
10
2026-04-22 • via Nuitee
P
Priscilla • family_with_children • us
1
Service was unacceptable
Cons:

They didn’t our reservation, and when asked why she couldn’t give us an answer

2026-04-21 • via Nuitee
J
Jennifer • solo_traveller • us
1
Pros:

I like the cleanliness.

Cons:

We had a room with 2 queens and the pull out sofa. The lady

2026-04-16 • via Nuitee
L
larry • extended_group • us
10
It was great
Pros:

More drink selection would be nice

Cons:

Nothing to drink during breakfast

2026-04-15 • via Nuitee
B
Breanna • family_with_children • us
4
Don’t put price over comfort.
Pros:

It’s was clean for the most part just a little run down. The staff we talked to were very sweet! Location not ideal but easy to get too.

Cons:

Our room was not it. Broken tiles, stained carpet, pillows were flat, tv kept turning off.
The building itself was a little run down… wallpaper peeling off. Dated carpet throughout the entire building. My room keys kept getting deactivated…

2026-04-06 • via Nuitee
M
Maria • family_with_children • us
6
Pros:

The bed was super comfortable

Cons:

When I check into a room I always check everything. I found things broken off like the smoke alarm to the tile on the restroom floor. It was a non-smoking room. Yet there was paraphernalia inside the drawer take me to believe why the smoke alarm was taken off. I reported it immediately.

2026-04-05 • via Nuitee
J
Jimetria • solo_traveller • us
8
Pros:

Breakfast was cool, very comfortable. Staff were amazing at ensuring quality .

Cons:

Feel like housekeeping could pay a bit more attention to cleaniness to sofa beds as amazing as they are with the queen beds.

2026-04-01 • via Nuitee
G
Glenn • family_with_children • us
3
stay was not good , house keeping was horrible
Pros:

The room size

Cons:

No towels when needed , dirty hallways and elevators

2026-03-31 • via Nuitee