Hyatt Place Charleston Airport / Convention Center

Hotels
Hyatt Place
9 (1256 reviews)
3234 West Montague Avenue , Charleston , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good breakfast
Spacious rooms
Cons:
Dated facilities
Outdated bathrooms
Shower pressure issues

Categories

Cleanliness
8.96
Many guests commented on the cleanliness of the rooms and overall upkeep, despite a few mentions of dated facilities.
Service
9.43
Numerous reviews highlighted exceptional customer service and friendly staff, making it a standout positive aspect.
Location
9.47
Guests appreciated the convenient location close to local amenities and attractions, often mentioning ease of access.
Room Quality
8.42
While rooms were generally described as large and comfortable, there were mixed feelings about the bathroom and room configuration.
Amenities
8.45
Amenities like breakfast and pool areas received positive feedback, though some guests noted areas for improvement.
Value for Money
8.91
Guests felt that the hotel provided good value for their stay, particularly given its pricing relative to quality.
Food and Beverage
8.96
Breakfast options received positive reviews for variety and quality, contributing to a good overall experience.
Overall Experience
9.43
Overall, guests expressed satisfaction with their stays and many indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:16

Property Description

Luxurious Accommodations
Experience spacious rooms with a separate sitting area, sofa bed, and modern amenities including free WiFi and a flat-screen TV.

Dining and Beverage Options
Indulge in 24-hour Starbucks® coffee at the Bakery Café, grab snacks on the go, or unwind with a drink at the full bar.

Convenient Facilities
Enjoy the indoor pool, fitness center, business facilities, and on-site laundry for a hassle-free stay.

Book now to enjoy a relaxing and convenient stay at Hyatt Place Charleston Airport Convention Center.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1256 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
B
Bob couple us
8
2026-06-17 via Nuitee
T
TASHUNDA solo_traveller us
10
2026-06-15 via Nuitee
J
Jenny family_with_children us
10
2026-06-13 via Nuitee
N
Nicholas family_with_children us
9
2026-06-12 via Nuitee
G
Gabriela couple us
1
Pros:

Solamente la ubicación

Cons:

Que al hacer el Che-kin no me avisaron que al día siguiente no hiba a ver agua me quedé solo una noche pero decepción porque no me pude bañar luego llame a recepción y me hablaron bien pesadas

2026-06-10 via Nuitee
M
Marcia extended_group us
10
2026-06-10 via Nuitee
L
Lauren family_with_children us
1
Fix the toilets please
Pros:

The staff were very nice. Wish they would have had a manager there to deal with all the toilet issues though.

Cons:

The toilet did not work and it made our room smell like poop all night. The gals at the front desk gave me a plunger and said that they had no rooms to change me into. I will not be staying here again.

2026-06-09 via Nuitee
M
McClain solo_traveller us
7
2026-06-08 via Nuitee
H
Hough solo_traveller us
10
My Hyatt stay
Pros:

The room, and the pool.

2026-06-08 via Nuitee
P
Paul couple us
10
2026-06-08 via Nuitee
T
Terrence solo_traveller us
10
2026-06-07 via Nuitee
K
Kavadious couple us
10
2026-06-06 via Nuitee
J
Jose family_with_children us
10
Pros:

Todo

2026-06-05 via Nuitee
J
James couple us
7
Pros:

Bed was comfortable and it slipped good.

Cons:

Bathroom had a poor layout design had to stand in the shower open and close the door.

2026-06-04 via Nuitee
S
Steve couple us
8
Really enjoyed our stay at the Hyatt Place in North Charlesto and highly recommend this location
Pros:

Location, facilities, staff, and breakfast

Cons:

Bed was too firm for my wife and I

2026-06-04 via Nuitee
D
Daia solo_traveller py
7
2026-06-02 via Nuitee
M
Melissa family_with_children us
10
2026-06-01 via Nuitee
K
Kendria couple us
7
2026-06-01 via Nuitee
L
Leonard solo_traveller us
8
Pros:

The breakfast

Cons:

Indoor pool closed the whole time

2026-05-31 via Nuitee
M
McCormick couple us
10
2026-05-31 via Nuitee