Hampton Inn & Suites Charlotte-Airport

Hotels
•
Hampton Inn
8.4 (487 reviews)
2731 Little Rock Road , Charlotte , US

Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly staff
Good breakfast
Cons:
Service issues
Room quality problems
Value for money concerns

Categories

Cleanliness
8.29
Several reviews mentioned cleanliness positively, but there were concerns about chipped furniture and damage in the room.
Service
8.76
Staff received compliments for being helpful and pleasant, though there were notable complaints about unhelpful front desk service.
Location
9.3
Many reviews highlighted the great location, especially regarding easy access to the highway and proximity to the airport.
Room Quality
7.75
Noted issues with room quality included damage to the walls and mixed feelings about room assignments.
Amenities
8.78
Amenities like breakfast were praised in several reviews, although some noted the gym was not available.
Value for Money
7.74
Complaints about parking charges and overall pricing suggest that value for money might not meet expectations.
Food and Beverage
8.29
Breakfast was generally well-received, though some thought it could be improved.
Overall Experience
8.26
Mixed feelings about the stay, with significant dissatisfaction regarding cancellation issues overshadowing other positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:25

Property Description

Convenient Location
Located just minutes from Charlotte Douglas International Airport, Hampton Inn & Suites Charlotte - Airport offers a perfect starting point for your trip to North Carolina.

Modern Amenities
Enjoy a complimentary hot breakfast, free high-speed internet, and flat-screen TVs in our comfortable guestrooms. Take advantage of our indoor pool, fitness centre, and 24-hour business centre during your stay.

Explore Charlotte
Catch a Carolina Panthers game at Bank of America Stadium or discover the vibrant Uptown area with its restaurants, theatres, and shops. Experience the best of Charlotte just a short drive away.

Book your stay at Hampton Inn & Suites Charlotte - Airport for a seamless and enjoyable visit to the Queen City.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note parking is only provided to current Hampton Inn and Suites Charlotte-Airport guests. Guests cannot leave vehicles on property after check-out.

Guests under 21 years of age can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 487 reviews
Cleanliness: 8.29
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.26
M
Marilyn • couple • us
8
Overall always a perfect place to stay.
Pros:

The short distance to CLT airport, convenience and safe environment.

Cons:

Our air conditioner was making noise and made it hard to sleep. We arrived rather late and were leaving early the next day, so I did not report the problem.

2026-09-17 • via Nuitee
I
Irene • solo_traveller • us
10
2026-09-16 • via Nuitee
D
Desiree & Willie • family_with_children • us
10
2026-09-14 • via Nuitee
M
Monica • family_with_children • us
10
Excelente
Pros:

Excelente servicio! La atención del personal fue maravillosa! La cercanía al aeropuerto!

2026-09-14 • via Nuitee
M
Merle • family_with_children • us
5
Ok,
Pros:

Location was good, breakfast good, Inform that hotel was as being remodel.

Cons:

Shower was cold at night and again in the morning. No current phone chargers for new phones in room, no charging stations.

2026-09-12 • via Nuitee
N
Nicky • couple • us
10
2026-09-12 • via Nuitee
M
Mayra • extended_group • us
8
Pros:

muy buen desayuno

2026-09-09 • via Nuitee
S
Sujette • couple • us
8
2026-09-07 • via Nuitee
E
Eric • family_with_children • us
8
Disappointing that I could not get the room I reserved.
Pros:

It was good

Cons:

I reserved an assisted room with a walk-in shower and two queen beds.At first I was given an assisted room with shower tub- I refused. Second I had a room with roll in shower but one bed. I was told no other was available.

2026-09-06 • via Nuitee
J
John • solo_traveller • us
9
Pros:

Clean, comfortable room. Delicious, hot American breakfast. Staff kept area very clean.

Cons:

Unexpected parking charge.

2026-09-05 • via Nuitee
S
Steve • solo_traveller • us
5
Very diappointed
Pros:

I chose this Hampton due to the location of the close proximity to the Charlotte Airport. It does sit just outside the airport and made for a quick 10 minute drive to rental car returns.

Cons:

Upon check in I had to repeatedly get the attention of the check in attendant who was more worried about whatever was on his phone than helping me check in. My biggest complaint was that I had to pay for parking at this hotel. I just received my eReceipt and my bill for overnight parking was $15.50. No other Hampton has charged me for parking unless it was in an inner city and used a shared parking ramp. This was a standard flat lot parking lot. I would NOT recommend this hotel considering I was already paying $157 for the room. Very very disappointed.

2026-09-02 • via Nuitee
J
Jo • couple • us
10
2026-08-31 • via Nuitee
W
Waqas • solo_traveller • us
8
Pros:

Good location, clean

Cons:

My bathroom sink was not draining well and water kept backing up

2026-08-23 • via Nuitee
J
Jameka • solo_traveller • bm
10
Pros:

Rooms were big and the staff was great

2026-08-21 • via Nuitee
C
Carol • couple • us
8
Would stay again
Pros:

Location

Cons:

N/A

2026-08-20 • via Nuitee
K
kelly • solo_traveller • us
9
2026-08-19 • via Nuitee
C
CHRISTOS • extended_group • cy
9
Pros:

Clean , big room , friendly all excellent

Cons:

Breakfast must to be better and more things

2026-08-18 • via Nuitee
D
Darryl • solo_traveller • us
10
2026-07-21 • via Nuitee
M
Mosley • solo_traveller • us
10
Clean and comfy
Pros:

This hotel was super clean with comfy beds. Very convenient to all things Charollette, right off beltway!! Our experience was definitely made better by Theresa Cham, operations manager. She was the bomb!! Professional, timely and informative with a smile. Thank you Theresa for everything, especially the Smoke pit recommendation, that is some excellent BBQ. thanks for great stay.

Cons:

Everything was great.

2026-07-13 • via Nuitee
N
Natalie • solo_traveller • us
6
Unhelpful front desk
Pros:

Room was good. Free airport shuttle. The driver gave more information than the front desk. If I knew that I would have had a better conversation with him and tipped him more. Wifi was working well.

Cons:

The front desk person was so unfriendly and unhelpful. I had to ask him why I am being charged more, where I would find certain things, and so on. Usually people just tell you the basics which I guess I am taking for granted these days.

There's no restaurant/bar inside the hotel although advertised as such. Had to go to the one next door. I specifically booked this one for having everything because I was traveling alone and I had some annoying flight delays to deal with.

Location is a bit sketchy.

2026-07-07 • via Nuitee