Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Cons:
Room quality concerns
Cleanliness issues in one instance

Categories

Cleanliness
8.21
One review mentioned a dirty roof and standing water from the room.
Service
9.68
Exceptional service praised throughout multiple reviews.
Location
9.22
Beautiful views and great location mentioned in several reviews.
Room Quality
8.17
Some dissatisfaction with small room size and bad view for certain guests.
Amenities
9.2
Great amenities like pool, spa, and vegan breakfast mentioned positively.
Value for Money
9.16
Overall experience suggests the quality justifies the price.
Food and Beverage
9.21
Food highly praised for quality and variety.
Overall Experience
9.18
Consistently positive experiences highlighted across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:04

Property Description

Luxurious Spa and Award-Winning Restaurant
The Carlyon Bay Hotel boasts a luxurious spa with an indoor swimming pool, spa bath, and beauty treatment rooms. Indulge in a pampering experience while enjoying panoramic views of St Austell Bay. The award-winning Bay View restaurant offers fresh seafood and fine wines in a formal setting, ensuring a memorable dining experience.

Golf Course and Outdoor Activities
For the active guests, the hotel features an 18-hole championship golf course, tennis courts, and an outdoor pool. Whether you're a golf enthusiast or prefer outdoor activities, Carlyon Bay has something for everyone. Enjoy a day filled with sports and relaxation against the stunning backdrop of the English Channel.

Elegant Accommodation with Stunning Views
Experience comfort and style in the 4-star bedrooms at Carlyon Bay. Each room is tastefully decorated and equipped with modern amenities, including a flat-screen TV and tea/coffee facilities. Wake up to breathtaking views across the English Channel and unwind in the privacy of your own modern bathroom.

Book your stay at The Carlyon Bay Hotel for a luxurious getaway with top-notch amenities and unparalleled views.

Important information:

Due to the size of the elevator, the hotel does not offer room suitable for wheelchair users.

Please note that there is a dress code for the Bay View Restaurant which is smart/smart casual. No ripped denim or sportswear is allowed. More casual dining alternatives are also available.

Please note, the spa and golf course can become very busy and guests are asked to book any spa treatments or tee times in advance in order to avoid disappointment.

The outdoor pool is closed between 1st October & 30th April yearly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 2 years old to 15 years old stay for £100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1568 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
M
mirela • solo_traveller • gb
10
2026-07-05 • via Nuitee
E
Elizabeth • solo_traveller • gb
10
2026-07-03 • via Nuitee
S
Sa Ra • couple • gb
10
Pros:

Just lovely, quaint, the view was incredible, we were so relaxed and happy and couldn't recommend it more

2026-07-03 • via Nuitee
A
Anthony • couple • gb
10
Pros:

It was lovely.

2026-07-01 • via Nuitee
D
David • couple • gb
8
Absolutely great, completely relaxing and hassle free.
Pros:

Parking access was good. Electric Car chargers available onsite if needed. Lots of space inside and outside the hotel, it felt very relaxed and airy. Used the Spa and Outside swimming pool which was a great feature of the Hotel. Coastal path walk available at the rear of the Hotel, so we went down to the beach and explored the area from there. Close to Charles Town, Eden Project, Lost Gardens of Heligan and Mevagissey, so lots to see and do in a few days, it was great.

Cons:

I guess the Pool area could do with a bit of a revamp, but it was fully functional and was great in the hot weather when we were there, so no big complaints, just a comment.

2026-06-29 • via Nuitee
M
Mark • couple • gb
8
A very pleasant stay in a grand, old, well looked after hotel.
Pros:

Excellent breakfast and dinner in the Taste Brasserie.

Cons:

No proper Air-con but hey did try with supplying a fan and a very noisy air conditioning unit.

2026-06-28 • via Nuitee
M
Mark • family_with_children • gb
9
Pros:

The receptionist was superb. Friendly, professional and helpful.

Cons:

One room had air con. One did not. Not sure why and we didn’t opt for it in one but not the other. Not too much of a concern, but next time I’ll ask specifically for an air conditioned room.

2026-06-28 • via Nuitee
L
Lucy • couple • gb
4
For the money and online pictures I was expecting more of the property. Definitely needs some modernisation and revamped
Pros:

Location to be able to walk into Charlestown was ideal.

Cons:

Extremely hot with a towel rail that you couldn’t turn off. Shower was basic.
Spa needs updating as tiles loose and dated.
Housekeeping staff need to knock and wait for an answer before coming into a room, or be informed of who is leaving on that day so not to come in to ask about refreshing bits when due to check out in 40 minutes.

2026-06-27 • via Nuitee
R
Robert • couple • gb
10
Excellent and would definitely return. Staff were truely amazing!
Pros:

A large established English estate kept in very good order and spotless.

Cons:

All rooms should have good quality air con. Most rooms at the hotel have none.

2026-06-27 • via Nuitee
S
stephen • extended_group • gb
9
Great hotel
Pros:

Excellent all round

Cons:

Nothing

2026-06-25 • via Nuitee
A
Andy • solo_traveller • gb
8
Great location, food and staff.
Pros:

I love the location. The food is excellent, and all the staff friendly and helpful.

Cons:

My room was very small - hard to move around and do the things I needed to do.

2026-06-24 • via Nuitee
C
Christine • solo_traveller • gb
9
Consistent, positive experience although room prices do put people off
Pros:

The staff were very friendly, I was unexpectedly upgraded and I had air con in the room - really welcome in 30 degs!

Cons:

Price of rooms

2026-06-24 • via Nuitee
S
Sunny • solo_traveller • gb
10
2026-06-24 • via Nuitee
E
EMMA • solo_traveller • gb
8
2026-06-22 • via Nuitee
P
Pernille • couple • dk
7
Great location and beautiful grounds
Pros:

Beautiful grounds and location

Cons:

Very small room with small bed

2026-06-22 • via Nuitee
C
Charlotte • couple • gb
6
Great spot, just a bit rough around the edges.
Pros:

Great location, beautiful gardens and outside space. Comfy bed. Some staff were lovely.

Cons:

Tired facilities, room was dated and although clean it was not worth the price I paid.
I wasn’t allowed to have my kids join me in the morning for a swim which was a real shame.

2026-06-21 • via Nuitee
P
Pam • couple • gb
8
Very pleasant location and great food
Pros:

Golf course and location

Cons:

No dancing only a guy playing a piano which was very nice

2026-06-18 • via Nuitee
V
Victoria • solo_traveller • gb
5
Pros:

I've been before and it's a beautiful hotel

Cons:

Unfortunately I was there on a busy weekend. I had a sea view room but there were chairs on the lawn and people could see up into my room so I couldn't sit and take advantage of the view. There was a singer right below my window which I found to be quite loud. I was just hoping for a nice relaxed night away like last time but I struggled even to find a seat outside. I didn't end up staying the night and drove back home

2026-06-18 • via Nuitee
L
Lizzie104 • couple • gb
10
An exceptional hotel, spa and golf course - stunning coastal location
2026-06-17 • via Nuitee
J
J.W.M. • couple • nl
6
Het personeel is formeel ok, maar niets leek gemeend, niet echt gastvrij, ook geen goede vethoudingen onderling!
Pros:

Ligging aan zee

Cons:

Ver van een dorpje

2026-06-17 • via Nuitee