Comfort Suites El Paso West

Hotels
•
Comfort Suites
8.6 (306 reviews)
5034 North Desert Boulevard , El Paso , us

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Helpful service
Cons:
Cleanliness issues
High prices vs. quality

Categories

Cleanliness
7.81
Multiple comments indicate issues with cleanliness, including dirty floors and a filthy hot tub.
Service
9.28
Most guests commented on friendly and helpful staff, though some issues were noted.
Location
9.32
Frequent mentions of good location close to amenities and routes.
Room Quality
8.27
Comments varied; some reported strange smells and issues with bed quality.
Amenities
8.8
Standard hotel amenities with breakfast that could be improved.
Value for Money
8.26
Concerns about high prices relative to conditions, but some guests felt satisfied.
Food and Beverage
8.31
Breakfast received mixed reviews, with room for improvement.
Overall Experience
8.78
Guests enjoyed their stay overall, despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:12

Property Description

Convenient Location

Top-notch Amenities

Exceptional Service

To experience comfort and convenience in El Paso, book your stay at Comfort Suites El Paso West.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 306 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.78
K
Karla • family_with_children • us
10
2026-06-16 • via Nuitee
J
Jorge Alberto • family_with_children • mx
8
Good
Pros:

Breakfast & Clean Room

Cons:

The bed needs to improve, there is no totally "flat", there is a kind of "hole" in side where the window is located. When you go for sleep the body is not totally well.

2026-06-15 • via Nuitee
S
Salvador Ortiz • solo_traveller • mx
10
Pros:

The hagiel is keeping all the installations in pristine condition

2026-06-11 • via Nuitee
J
Julianna • solo_traveller • us
8
2026-06-03 • via Nuitee
O
ori • solo_traveller • il
10
Pros:

מעולה. צוות נחמד ומאיר פנים.נקי ומסודר חדר גדול

Cons:

מזגן קצת מרעיש. .

2026-06-03 • via Nuitee
I
Irma Pricilla • family_with_children • mx
9
Muy buena estancia en el hotel. Habitación con espacio suficiente y limpia.
Pros:

Las instalaciones y la habitacion en general son comodas y estan en adecuadas condiciones de limpieza. Tiene cerca restaurantes muy buenos, estan a unos pasos. Tiendas tambien. suficiente estacionamiento y alberca techada, climatizada.

el tamaño de la habitacion es excelente para una familia de 6. El frigobar es tamaño mediano. Suficiente para guardar lo necesario.

Cons:

solamente el colchon del sofacama no es tan comodo. para 2 noches es aceptable.

2026-05-31 • via Nuitee
S
Samuel • solo_traveller • us
8
2026-05-22 • via Nuitee
N
Norma • solo_traveller • mx
10
2026-05-22 • via Nuitee
A
Alma Carina • solo_traveller • mx
10
2026-05-22 • via Nuitee
M
Miriam • couple • us
10
Relaxing and enjoyable
Pros:

Clean, spacious

2026-05-20 • via Nuitee
S
Salvador Ortiz • solo_traveller • mx
10
Pros:

I love this hotel, the staff is always nice, great location for me, and great beds. All over a great experience

2026-05-15 • via Nuitee
T
Talavera • solo_traveller • us
9
2026-05-13 • via Nuitee
O
Omar • family_with_children • us
7
great customer service
Pros:

staff was super nice and attentive. facilities were nice and clean.

Cons:

found a vape in our room

2026-05-06 • via Nuitee
J
Joel • family_with_children • us
7
Our stay was good comfortable the hotel provided everything we needed especially shower towels and the breakfast was gre
Pros:

The location was good.. the lobby was welcoming and clean.

Cons:

The room didn’t have much lighting like the lights were to dark , and the bathroom door was old the rooms definitely need some updating but other than that it was good.

2026-05-06 • via Nuitee
I
Isabel • solo_traveller • us
8
2026-05-06 • via Nuitee
G
Galindo • solo_traveller • us
10
2026-05-04 • via Nuitee
A
Athena • family_with_children • us
10
It was an overnight trip. The room was nice. Plenty of room for my children and I.
Pros:

Easy to find. Very nice building.

2026-05-04 • via Nuitee
G
Guillermo • solo_traveller • mx
10
2026-05-02 • via Nuitee
S
Salvador Ortiz • solo_traveller • mx
10
2026-05-02 • via Nuitee
J
Jamie • family_with_children • us
10
Pros:

Pool and hot tub, room was spacious and great view

2026-04-24 • via Nuitee