Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Convenient, central location
Comfortable beds and good air conditioning
On-site restaurant (Casa Mia) and varied breakfast
Swimming pool and poolside bar
Good value for money for many guests
Cons:
Rooms/property in need of maintenance (peeling paint, worn fixtures)
Broken or problematic bathroom fixtures (shower door), occasional lack of hot water
Noise for rooms adjacent to pool/bar and some smaller rooms
Weak/limited Wi‑Fi (daily code system)
Lack of in-room supplies (no milk/water) and limited powerpoints
Late checkout charges and occasional taxi delays/no ATM on site

Categories

Cleanliness
7.3
Mixed reports: several guests stated rooms were clean, but others noted the property was tired and in need of maintenance (peeling paint, worn fixtures), suggesting cleanliness and upkeep are inconsistent.
Service
8.6
Generally strong: multiple mentions of very helpful, friendly and attentive staff who remembered repeat guests and looked after luggage; some limits to assistance reported but overall service sentiment is positive.
Location
8.4
Consistently praised as convenient and close to town/Port Vila centre; easy access though allow extra time for taxis at busy times.
Room Quality
6.8
Mixed to negative: comfortable beds and good AC reported, but many guests noted tired rooms, broken fixtures (shower door), dark bathrooms, lack of powerpoints and occasional noise from pool/bar area.
Amenities
7.2
Good on basics: pool, on-site restaurant, effective AC and breakfast options; negatives include weak/limited Wi‑Fi (daily codes), no ATM on site, and missing mini‑bar supplies (no milk/water).
Value for Money
7.9
Generally seen as good value by several guests, though some found extra charges (late checkout) and taxi delays reduced perceived value.
Food and Beverage
8.4
Strong positive sentiment for the on-site Italian restaurant 'Casa Mia' and breakfast offerings; food presentation and service were highlighted as a hotel strength.
Overall Experience
7.8
Overall mixed but leaning positive: many guests enjoyed the friendly staff, location, pool and restaurant, while a minority experienced significant maintenance and hot water issues that lowered their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 08:38

Property Description

Cultural Entertainment and Dining Options
The Melanesian Port Vila offers guests a unique dining experience with cultural entertainment at both Oasis Poolside Bar & Grill and Le Melanesian Restaurant. Indulge in tropical cocktails by the poolside or savor Vanuatu-Western fusion cuisine.

Recreational Facilities
Guests can enjoy the outdoor swimming pool and tennis courts with night lights, perfect for staying active during the day or evening. Whether you prefer a relaxing swim or a competitive game of tennis, the hotel provides options for all guests.

Convenient Amenities
With 24-hour reception, free Wi-Fi, and in-room facilities like cable TV, minibar, and coffee/tea making amenities, The Melanesian Port Vila ensures a comfortable stay for all visitors. Plus, the proximity to both the town center and Pango Beach offers easy access to both leisure and entertainment options.

Book your stay at The Melanesian Port Vila for a memorable and convenient experience!

Important information:

Please note that Oasis Poolside Bar & Grill and a poolside cultural entertainment is not available till 01 April 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VLI

Location

Guest Reviews

7.8
Based on 716 reviews
Cleanliness: 7.3
Service: 8.6
Location: 8.4
Room Quality: 6.8
Amenities: 7.2
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 7.8
N
Naomi • couple • jp
10
また絶対に泊まりたいホテル！
Pros:

日本人の方がオーナーさんということもあり、手が行き届いているホテルでした。施設全体が清潔で、イタリアンレストランの味も最高でした！朝食も美味しく、気持ちよく1日をスタートすることができました。何よりスタッフの方々がとても親切で、特に併設されているツアーデスクの方にはたくさんのアクティビティを紹介していただきました。突然のハプニングにも親身になって相談に乗ってもらい、助けてもらいました。初めてのバヌアツ訪問でしたが、こちらのホテルに宿泊したおかげでバヌアツを満喫することが出来ました。本当にお世話になりました。次回バヌアツに来た時もこちらに泊まりたいです。

Cons:

特にありません。

2026-08-14 • via Nuitee
M
michael • family_with_children • au
7
2026-08-14 • via Nuitee
D
David • extended_group • au
8
2026-08-13 • via Nuitee
N
Naomi • solo_traveller • jp
10
2026-08-12 • via Nuitee
S
Sasha • solo_traveller • nz
8
It was an excellent and comfortable base point for our daily excursions. Would definitely return.
Pros:

Close proximity to markets and shops. Really friendly and helpful staff. Delicious breakfast and good restaurant nearby.

Cons:

Noisy at night from neighbours and door banging in the wind.

2026-08-12 • via Nuitee
D
daniela • family_with_children • au
10
Pros:

The customer service was amazing

2026-08-11 • via Nuitee
I
Isha • couple • vu
8
2026-08-08 • via Nuitee
J
Judith • family_with_children • au
8
Pros:

good

2026-08-06 • via Nuitee
D
DAVID • couple • us
8
Pros:

Great location

2026-08-02 • via Nuitee
K
kathrynbG5415WQ • Family • Devonport, Tasmania
8
Back to Port Vila
Pros:

Great little hotel, within walking distance to town. Although this is a 3 star hotel it still has all the facilities to make this stay quite comfortable. Breakfast is included and the unit is quite big with all the facilities we needed. Staff were extremely and helpful.

2026-07-24 • via Tripadvisor
J
Joana • solo_traveller • nc
6
Pros:

L'ambiance musical, les employés et la propreté de la chambre. Le petit déjeuner était très bien également.

2026-07-16 • via Nuitee
L
logan • couple • nc
8
2026-07-12 • via Nuitee
V
victor • solo_traveller • gb
8
Comfortable room and friendly staff
Pros:

Fruits at breakfast

Cons:

Could be cleaner around washing sink and bathrooms drains

2026-07-08 • via Nuitee
H
Hery • family_with_children • nc
3
peut mieux faire
Cons:

probléme de wifi durant tout notre séjour. la chambre n'était pas équipée comme dans la réservation (j'avais pris pour avoir une cuisine mais ce n'était pas le cas)

2026-07-08 • via Nuitee
A
Ashwin • extended_group • fj
7
Awesome place
Pros:

Everything

Cons:

Nothing everything was amazing

2026-07-05 • via Nuitee
G
Geoffrey • solo_traveller • pg
10
Super Hotel
Pros:

Services were good overall

Cons:

Food , room

2026-07-04 • via Nuitee
H
Herbie • couple • au
7
2026-07-03 • via Nuitee
S
Shaun • extended_group • nz
9
Pros:

Casa Mia restaurant was amazing, great food and ambience. Service and quality was great

2026-06-28 • via Nuitee
K
Kym • solo_traveller • au
7
Simple and good location for work trip
Pros:

Conveient for work

2026-06-22 • via Nuitee
O
Ovini • solo_traveller • fj
7
2026-06-22 • via Nuitee