Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Super friendly staff
Great location near attractions
Cons:
Elevator issues
High parking fees

Categories

Cleanliness
8.5
Reports of cleanliness were generally positive, though there were mentions of issues with the elevator.
Service
9.2
The staff was described as super friendly and helpful across several reviews.
Location
9.2
The hotel is ideally located near public transport and attractions.
Room Quality
8.7
Rooms were generally praised for their spaciousness and design.
Amenities
8.9
The sauna and gym facilities received positive feedback, enhancing the overall experience.
Value for Money
8.2
Some guests felt that the breakfast price was on the higher side for the offerings.
Food and Beverage
8.7
Breakfast options were well-liked but there were some comments on high price.
Overall Experience
9
Overall satisfaction was high with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:00

Property Description

Exotic Decor and Modern Spa
Indulge in the soundproofed rooms at Lindner Park-Hotel Hagenbeck adorned with exotic decor. Unwind in the modern spa boasting panoramic views, offering a tranquil escape from the bustling city.

Arctic-Themed Wellness Area
Experience ultimate relaxation in the Arctic-themed Lindner fit & well area featuring saunas, an infrared sauna, and a serene relaxation room. Enjoy panoramic views of Hamburg while working out in the fitness room.

Creative Cuisine and Vibrant Atmosphere
Savor creative, international dishes at Augila restaurant with a show kitchen. Relax on the terrace or soak in the lively ambiance of Baobab Bar & Café, perfect for unwinding after a day of exploration.

Book now for an unforgettable stay at Lindner Park-Hotel Hagenbeck, where luxury and convenience meet seamlessly.

Important information:

Please note the special opening hours of our fitness center. Monday - Sunday 17:00 - 22:00Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 15 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 49 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 4231 reviews
Cleanliness: 8.5
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.9
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
O
Oksana solo_traveller de
10
2026-05-30 via Nuitee
I
Ingelwood solo_traveller de
10
Pros:

Das Personal ist sehr freundlich, das Parken unkompliziert und das gesamte Ambiente sehr ansprechend.

2026-05-30 via Nuitee
C
Cindy couple de
10
Kurztrip nach Hamburg
Pros:

- Lage direkt im Tierpark und Tierparkrabatt
- sehr freundliches Personal
- das Frühstück und auch das Abendessen war sehr gut und lecker
- leckere Cocktails an der Bar

2026-05-30 via Nuitee
E
Eva couple dk
7
Pros:

Morgenmaden

Cons:

Lidt mørkt og skummelt

2026-05-30 via Nuitee
M
Manfred couple de
8
2026-05-29 via Nuitee
D
Daniel solo_traveller de
10
2026-05-28 via Nuitee
I
Ines solo_traveller de
8
2026-05-28 via Nuitee
I
Ian couple gb
8
Convenient location for Hamburg
Pros:

We enjoyed the location of the hotel. It was really well situated for the U-Bahn/public transport to explore Hamburg. Our room was comfortable and had a nice little terrace too (though overlooking residential buildings). The breakfast buffet was really great - it had everything you would need.

Cons:

The bed was comfortable, but the pillows weren't - it would be good to have better pillows and give option to have extras.
The bath/shower was functional but could really do with a non-slip matt inside as pretty easy to slip as the bath was used as the shower as well. The glass screen could also do with being a bit wider so you don't splash water everywhere.
We had dinner in the restaurant twice; the first night was good but the second which was on a Saturday was really not great. The waiters were clearly under pressure (and maybe the kitchen too), as it took forever to take our order and then even longer to get our food (more than 1 hour) - and the food was average at best though the price was pretty high. We used the restaurant due to the convenience of it, but if we had had more time, we would have gone somewhere else.
The hotel advertises parking, which they do have but there is a cost of Euros25 per night. This should be clearer to their guests. The parking was one of the reasons we chose to stay there.

2026-05-28 via Nuitee
D
Doreen solo_traveller de
9
2026-05-27 via Nuitee
T
Tino solo_traveller de
10
2026-05-26 via Nuitee
S
Stephan couple de
9
2026-05-26 via Nuitee
W
Wolf-Dieter couple de
9
Der Aufenthalt im Parkhotel hat unsere Erwartungen vollauf gerechtfertigt.
2026-05-26 via Nuitee
L
Lisbeth extended_group dk
7
Fint ophold
Pros:

Værelset og sengen var stor

Cons:

Plastic lagen som var ubehageligt at sove på. Toilettet løb

2026-05-25 via Nuitee
A
Astrid solo_traveller de
9
7 Tage Hamburg
Pros:

Sehr schönes und geräumiges Zimmer, großes geschmackvolles und praktisches Bad, sehr sauber, tolles Frühstück, freundliches Personal, gute Anbindung an U-Bahn und Autobahn, Parken im Umfeld möglich

Cons:

Zu besonders gut besuchten Zeiten entstand beim Frühstück schnell Stau an der Kaffeemaschine

2026-05-25 via Nuitee
P
Petra family_with_children de
10
Wir kommen gerne wieder.
Pros:

Die Zimmer sind sehr schön eingerichtet und das Personal war super freundlich und hilfsbereit.

2026-05-25 via Nuitee
I
Ilona couple de
8
2026-05-25 via Nuitee
N
Nadja couple de
8
2026-05-25 via Nuitee
S
Stephanie couple de
10
2026-05-25 via Nuitee
C
Christian solo_traveller de
10
2026-05-24 via Nuitee
R
Ringo solo_traveller de
5
Cons:

Unnötige Kreditkartenreservierungen bereits vor Ankunft, die dazu noch überhöht waren. Ein dreistelliger Deposit-Betrag war nicht in den Buchungsbedingungen vereinbart. Kreditkarten dienen als Sicherheit und sind kein Selbstbedienungsladen.

2026-05-24 via Nuitee