DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby

Hotels
•
Doubletree by Hilton
8.2 (475 reviews)
525 West Lafayette Boulevard , Detroit , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Parking costs
Unhappy staff

Categories

Cleanliness
7.51
Some guests reported issues with cleanliness such as unclean bedding.
Service
8.98
Staff were noted to be friendly and accommodating by multiple guests.
Location
8.52
Property mentioned to be close to several attractions, making it convenient.
Room Quality
7.97
Rooms were reported to be large and comfortable, with some issues noted.
Amenities
8
General amenities were appreciated, but specific negatives were mentioned.
Value for Money
7.96
Parking costs were highlighted, impacting perceived value.
Food and Beverage
8.51
Staff providing service in food and beverage received praise.
Overall Experience
8.18
Many guests expressed a desire to return, showing positive overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:53

Property Description

Modern Accommodations
Experience contemporary rooms at DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby, equipped with a 55-inch flat-panel HD TV, HBO, coffee maker, desk, and safe.

Convenient Dining Options
Indulge in delicious American cuisine at Motor City Kitchen and Round Bar or grab a quick bite at Motor City Market, both located on-site for your convenience.

Prime Location
Located in downtown Detroit, our hotel is a short walk from popular attractions like MGM Grand Detroit Casino and Ford Field. With free WiFi and a state-of-the-art fitness center, DoubleTree Suites offers the perfect blend of comfort and convenience.

Book your stay now at DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby for a memorable experience in the heart of the city.

Important information:

Please note that pets are not allowed on the property. Only service animals are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 32 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 475 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.18
C
Cassie • family_with_children • us
8
2026-07-22 • via Nuitee
J
James • solo_traveller • us
10
An incredible asset for Detroit
Pros:

Everything at a glance looks good but it actually spectacular

Cons:

Precise measurements

2026-07-13 • via Nuitee
N
Natasha • couple • us
3
Mid. The only bright spot was the pleasant staff!
Pros:

The location of the property was great. The air conditioning didn’t work at all. We had to move to another room.

Cons:

There are no onsite laundry services, so they ran out of towels when the company they outsourced to for laundry didn’t bring any back.

2026-07-10 • via Nuitee
R
Rosita • family_with_children • us
1
Save your money and stay somewhere else
Pros:

Nothing

Cons:

The ceiling in the living room had water damage and peeling paint. It looked like the ceiling very much like a hazard. Staff was not welcoming and did not mention any amenities or advise of anything the hotel offered. The hotel room did not cool down even though the temperature was set to 66 degrees. The room with the beds was warm and uncomfortable to sleep in. The price I paid for this hotel room was definitely NOT worth it.

2026-07-08 • via Nuitee
A
Aretha • couple • us
4
Would not stay again
Pros:

The property was close to the venue

Cons:

We had to ask for towel and for the trash to be taken out

2026-07-06 • via Nuitee
L
LENORA • couple • us
1
I’ll never book here again
Pros:

Nothing

Cons:

Horrible service

2026-07-01 • via Nuitee
M
Maps05888558488 • Friends getaway • Carmel, Hamilton County, Indiana
2
Zero Positives
Pros:

Worst Hilton hotel I’ve ever stayed at in my life. Awful customer service. Expensive. Extremely dirty. No AC in my room.

Will never recommend this property to anyone.

2026-06-23 • via Tripadvisor
B
Brent • couple • us
9
Needed a place to sleep after techno
Pros:

Mini living room and fridge and microwave

Cons:

Cabinet door was broken on arrival

2026-06-22 • via Nuitee
S
silvia • couple • us
8
2026-06-22 • via Nuitee
H
hemanth • solo_traveller • ca
10
Pros:

Excellent location, the property is well maintained. The warm cookie was a nice touch

Cons:

Nothing

2026-06-21 • via Nuitee
J
Jill • solo_traveller • us
10
2026-06-13 • via Nuitee
H
Halie • couple • ca
10
2026-06-11 • via Nuitee
T
taryn2020 • Business
2
AVOID! $200-$300 a night is too much to pay for bedbugs!!!
Pros:

If you must stay here, refuse to be assigned room 310! I checked out three days ago but the itching and scarring are still evident.

I had a weeklong work event and chose the Doubletree (May 31-June 5) specifically because I (previously) believe(d) Hilton to be a cut above other chains. The first morning discovering bites I assumed it was mosquitos from a long walk on the river in short sleeves. My last morning there, I woke up and actually saw one on the bed!!! I caught it on video and took a photo of its crushed blood-filled body on the white bedsheets.

I called the front desk and said plainly that there were bedbugs in my room and that I needed a trash bag to contain my clothes. The response was surprisingly casual. Someone came up with a small laundry bag instead. When I explained again what was going on, I finally got a couple of trash bags so I could try to contain everything before leaving.

Downstairs, I told the front desk in person: “I just wanted to let you know there are bedbugs in 310.” The response was, “We can’t do anything until engineering verifies it.” I showed my bitten arm and told them I crushed a bug on the bed and the blood was there then left it at that. I had a plane to catch and didn't feel like fighting with anyone.

It would have been nice to have a proper acknowledgement or some sympathy but it's 2026. I guess we're just delaying and denying? Due to the nonchalance of the front desk, I ended up warning housekeeping myself because I was genuinely concerned the room would get flipped and spread the issue further.

Mistakes happen, but the lack of urgency is what stood out. This didn’t feel like a one-off situation being taken seriously. EASILY the worst Hilton experience I’ve had. I won’t be staying at this location again and have warned all my coworkers against it as well!

2026-06-09 • via Tripadvisor
T
Teaila • couple • us
8
Pros:

Clean. Comfortable bed.

Cons:

Suite wasn't as large as expected. Parking rates were high. Paid over $100 for 2 nights

2026-06-08 • via Nuitee
J
Jason • couple • us
10
2026-05-29 • via Nuitee
M
Maggie • extended_group • us
10
Great
Pros:

The bed

Cons:

Parking

2026-05-24 • via Nuitee
J
Jayne • extended_group • us
8
Overall great experience
Pros:

Very friendly staff. We were in town for a birthday and staff treated my daughter great!

Cons:

Location was okay.

2026-05-22 • via Nuitee
R
R • extended_group • ca
8
Great place to stay in the heart of downtown Detroit. Close to all stadiums and restaurants
Pros:

Great friendly staff. Valet team is top notch! Housekeeping was good. DJ or Aj I forget his name at the bar was exceptional along with the Caucasian girl with piecing and tattoos ( sorry I am forgetting your name ) great job to these wonderful and funny bartenders

Cons:

Ice machine was broken on our floor
A light in the shower would be good also. Was kind of dark in there

2026-05-20 • via Nuitee
N
Nadav • solo_traveller • il
8
2026-05-18 • via Nuitee
P
paul • extended_group • us
10
It was very nice and cozy
Pros:

The staff was very helpful and kind. I would definitely recommend this to friends and family

Cons:

No breakfast

2026-05-18 • via Nuitee