DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby

Hotels
•
Doubletree by Hilton
8.2 (496 reviews)
525 West Lafayette Boulevard , Detroit , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Parking costs
Unhappy staff

Categories

Cleanliness
7.51
Some guests reported issues with cleanliness such as unclean bedding.
Service
8.98
Staff were noted to be friendly and accommodating by multiple guests.
Location
8.52
Property mentioned to be close to several attractions, making it convenient.
Room Quality
7.97
Rooms were reported to be large and comfortable, with some issues noted.
Amenities
8
General amenities were appreciated, but specific negatives were mentioned.
Value for Money
7.96
Parking costs were highlighted, impacting perceived value.
Food and Beverage
8.51
Staff providing service in food and beverage received praise.
Overall Experience
8.18
Many guests expressed a desire to return, showing positive overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:53

Property Description

Modern Accommodations
Experience contemporary rooms at DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby, equipped with a 55-inch flat-panel HD TV, HBO, coffee maker, desk, and safe.

Convenient Dining Options
Indulge in delicious American cuisine at Motor City Kitchen and Round Bar or grab a quick bite at Motor City Market, both located on-site for your convenience.

Prime Location
Located in downtown Detroit, our hotel is a short walk from popular attractions like MGM Grand Detroit Casino and Ford Field. With free WiFi and a state-of-the-art fitness center, DoubleTree Suites offers the perfect blend of comfort and convenience.

Book your stay now at DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby for a memorable experience in the heart of the city.

Important information:

Please note that pets are not allowed on the property. Only service animals are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 496 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.18
S
Silvia • solo_traveller • lu
8
2026-09-15 • via Nuitee
L
Liptrot • solo_traveller • us
9
Downtown Detroit solo vacation
Pros:

Good location, within walking distance of downtown. Everything inside was super nice! Staff at the desk we're extremely welcoming and warm when I arrived. The room was great, it even had black out curtains so I could get some very good needed rest.

Cons:

Despite the room being great, the bed it's self was a bit uncomfortable. Needed to put extra pillows against my back when sleeping and it was fine.

2026-09-13 • via Nuitee
S
Susan • family_with_children • us
8
Pros:

It was good room except for the bathroom sink backing up and had to move to a different room.

2026-09-09 • via Nuitee
M
Mariam • family_with_children • us
10
above and beyond expectations! Absolutely phenomenal!!
Pros:

Beautiful!! spacious and top notch quality furnishings. had a living room and bedroom, beautiful bathroom, pull out sofa bed and a desk. There was even a hidden microwave and fridge in the cabinet under the TV! There were two tvs as well, and a super essential full length mirror

2026-09-08 • via Nuitee
E
Emily • solo_traveller • us
8
Pros:

Room size was great, everything was clean

Cons:

Had some issues with parking lot, and some of the staff were not helpful with the situation. It was resolved in the end but kind of got the run around.

2026-09-08 • via Nuitee
C
Cateia • family_with_children • us
7
Nice interior design, with spacious rooms, but could use some attention.
Pros:

I loved the interior design of the hotel, rooms, and restaurant. There was only one front desk person that met all my expectations. She really took a moment to listen then answer all my questions thoroughly. She worked the desk the 8am morning of 8/16/2026, white lady. Everyone else either rushed me through or had a horrible attitude, especially the black woman during the 8am morning of 8/15/2026. Awful. The valet people were very nice, very helpful. Answered questions, gave directions. And there is a woman name April that waitresses in the restaurant who is especially kind. The size of the suite was nice, but it was awkward with the bathroom sink being outside of the bathroom. I love that there is a refrigerator and microwave inside the room. The sleeping area was spacious. The facilities person showed up in no time when I needed him, and the housekeepers were very diligent. The food in the restaurant was plenteous, tasted great, and had a great presentation.

Cons:

The attitude of the gentleman that checked me in around 11:30 pm on 8/14/2026 was sarcastically kind and didn't want to be bothered. I needed things in the room and he questioned my needs. He saw me with a 91-year old woman. The website said shower chairs were available. I needed one. What was so hard about it? And when I asked for bedding for the sleeper sofa, he acted like I asked for a whole other bed. The bag in the closet had one pillow, and a blanket. No sheets. How was I supposed to sleep comfortably without the sheet, at least one other and another pillow. The sleeper sofa pillows are too small and flimsy. The bathroom in the lobby is in a horrible space. You have to go up some steps and what felt like the back of the building. My grandmother had to take a lift to get to it. Y'all need to change that. You can build a ramp where the stairs are. Anyone with luggage would appreciate it and folks on walkers or who use a wheelchair. And if I ask for a shower chair to be placed in an accessible, please provide it without hassle. Lastly, I did not like that they would not us eat separately with the paid breakfast. I did not understand that. If it came with the room, and we all had keys, and it was verified, why did we all have to come down at the same time? It was inconvenient, because we all couldn't shower at the same time. We tried to stagger showers and eating, and they would not let us, which meant waiting for everyone to get showered and dressed before we could all eat, costing us time that we did not plan for and had to adjust our schedule. First time encountering that.

2026-08-30 • via Nuitee
A
Alejandro • solo_traveller • mx
9
Excellent value and quiet area to stay with family
Pros:

Beds, room, location and very kind staff.

Cons:

Breakfast very short menue and prices expensive in comparison with options out and close to the hotel.

2026-08-29 • via Nuitee
V
Violeta • solo_traveller • ro
8
2026-08-26 • via Nuitee
D
Denise • solo_traveller • us
10
2026-08-23 • via Nuitee
S
Syed • family_with_children • gb
8
Good family hotel to stay
Pros:

Location and size of rooms

2026-08-21 • via Nuitee
A
Ahmed • couple • qa
10
2026-08-19 • via Nuitee
G
Gaite • solo_traveller • us
10
2026-08-17 • via Nuitee
D
Dana • family_with_children • us
7
2026-08-14 • via Nuitee
H
Heather • couple • us
6
It was not worth the money
Pros:

The front office staff was amazing

Cons:

No wash cloths in room. Only two towels and no bath mat for shower getting out area. The toilet was gurgling all night. No bags in the trash can. Sheets and bedspread upon arrival were dirty and had hair in them!!! . The bathroom wall by shower appeared to have wallpaper that was peeling off. Staff was out front which we were facing the entrance were very loud around 11:30 pm. Couldn’t sleep well due to this. They were chatting with each other laughing etc VERY LOUD

2026-08-10 • via Nuitee
R
Ronald • family_with_children • us
8
Ok location, staff was professional and kind but didn’t stand out in any special way.
2026-08-09 • via Nuitee
T
Terri • couple • us
6
Pros:

Very friendly staff! Ira at the food counter was such a pleasant, kind person!

Cons:

The air conditioning in the room would not go below 74 even after having maintenance come out to look at it. It made for a very uncomfortable sleeping.

2026-08-06 • via Nuitee
M
Monique • couple • us
8
2026-08-05 • via Nuitee
R
Ronald • family_with_children • at
6
2026-08-05 • via Nuitee
J
JUSTIN • couple • us
8
2026-08-04 • via Nuitee
A
Abotaleb • couple • us
9
Pros:

The suite was nice and big ,
Good space 👍🏻

Cons:

The suite wasn’t the clean other than that everything was fine

2026-08-03 • via Nuitee